360Learning Reviews & Product Details

360Learning has really helped us to elevate the learning experience for our colleagues. Being able to segment learning for different audiences creates a more tailored experience has been a game changer, as well as the features allowing us to created varied types of content. The AI capability is also great, and looking forward to seeing this grow over time!

From implementation until now, we have been fully supported by the team. The service we received from the Implementation team and the Customer Success team in particular has been really valuable. They are quick to respond and help with any queries.

We are also seeing increased engagement with our users versus our previous platform, showing that learners are coming back to the platform regularly. Review collected by and hosted on G2.com.

At first, it can be a bit tricky to learn how to use the platform - particularly as an author / admin. There are a few steps to remember to make sure content reaches the right people and is visible in the right places. The Engagement Academy does help with this, but I do feel it could be a smoother experience.

I've also experienced some long wait times for responses when raising a support ticket. This is not the case when reaching out to my CSP though, and they have often helped to escalate issues when needed. Review collected by and hosted on G2.com.

360Learning is an intuitive and straightforward learning platform that effectively balances personalized, user-driven experiences with the formal requirements of our organization. The AI-authoring tool has proven to be extremely effective, enabling our small learning team to produce and launch more content than we would have managed otherwise. Implementation was simple, and with the customization options, it was easy to get a refined & branded platform up and running quickly. Additionally, Customer Support has been responsive to our suggestions and quick to assist whenever any issues—though rare—have come up. I also have deeply appreciated the Maturity Model that 360Learning offers as a clear framework for a deeply necessary but oft underestimated function within an org; it helps demonstrate performance and efficacy, all while providing a pathway to create greater impact. Review collected by and hosted on G2.com.

We haven't integrated our HRIS, so I have done user management manually and found some of these functions to be a bit cumbersome (ex: manager-managee relationships). We also have the Slack x 360Learning integration set up, and it is on the simple side; as a Slack-forward company, I would love for this integration to be more robust. Review collected by and hosted on G2.com.

I like that you can use many different files to upload on 360Learning. I tend to use Genially the most, but I also like that I can create my own modules within 360Learning. Review collected by and hosted on G2.com.

My biggest pain point is when I have live training sessions. I would like to be able to schedule them in 360Learning, and I know that's an option right now. But what happens is I have to go in and mark the attendance after the meeting. And many times, I forget to do that or I don't do it soon enough, and it blocks the trainee or the user from moving on to the next module when it's in a linear path. Review collected by and hosted on G2.com.

User-Friendly Platform: It has a simple, easy-to-navigate interface that reduces learning curves and allows learners to access content anytime, anywhere, including mobile access for remote or dispersed teams.

Support Access: Users with any role above learner can contact the 360Learning support team directly for help; users on free trials cannot access support.

Ease of Implementation.

360Learning is used by over 300 companies worldwide, spanning 22 countries with a sizable active customer base, indicating regular and ongoing use in diverse organizational contexts. Review collected by and hosted on G2.com.

Restricted customization: Users face limited options for UI customization, branding, and layout design, which affects the ability to create a fully branded or unique learner experience.

Customizable Content: Provides templates and resources to create courses tailored to company or industry needs.

Limited Event Management Integration: Events are tied to courses without standalone options or marketing features, limiting flexibility in managing training events. Review collected by and hosted on G2.com.

This platform is used by our company Arcelor Mittal for making the employees learn about a wide variety of topics. The platform excels at delivering critical safety and operational content. Modules on Life Saving Golden Rules, 10 Killer Risks, and organizational values are well-structured and easy to retain. Cybersecurity training is clear and relevant, helping reinforce compliance across teams. I especially appreciate the clarity in steel making process modules—ideal for technical onboarding and cross-functional understanding. The collaborative features, like in-course comments and feedback loops, support continuous improvement and multilingual team alignment. Review collected by and hosted on G2.com.

Some technical modules could benefit from deeper visual aids or process simulations, especially for complex topics like steelmaking. Review collected by and hosted on G2.com.

360Learning is very easy to use and requires almost no complex setup. The interface is clean and simple to navigate, which makes learning enjoyable. Implementation was smooth, and I could start using it effectively without much training. I especially like that I can access it anytime, which makes continuous learning very convenient. When i face any issue with the app, support team very co-operative and i feel free to ask anything. Review collected by and hosted on G2.com.

While the platform is very effective, I feel the number of advanced features could be improved. For example, more detailed reporting and analytics would help track learner progress better. Sometimes the system takes a little extra time to load, and integration with some external tools can be smoother. However, these are minor compared to the overall ease of use and benefits. Review collected by and hosted on G2.com.

The platform is very motivating, user-friendly, and the layout looks fresh and modern. It’s also fun to use it as an admin because many things work intuitively. We especially appreciate the learning needs function and the philosophy of bottom-up learning. Many impulses come directly from sales teams and flow into new training topics, which is very important for us. Another big plus is the support team: they are helpful, caring, and respond very quickly – especially the tech support. Review collected by and hosted on G2.com.

It really only comes down to small things that will be implemented by the developers in the future. For example, our managers should also be able to view indirect teams, which is currently missing but already a candidate on the roadmap. Even when we are missing a function, the support team always provides solution-oriented advice. We often receive out-of-the-box approaches that show us alternative ways – so we always feel in good hands. Review collected by and hosted on G2.com.

It’s very user-friendly and intuitive, which I find really helpful. The visuals are pleasant, and overall it’s a great experience to use. Review collected by and hosted on G2.com.

I don’t really have any negatives to share about 360Learning. It’s very easy to use, and I’ve genuinely enjoyed my experience every time I use it. Review collected by and hosted on G2.com.

I really appreciate how interactive 360Learning is, as it allows everyone to contribute to training and enablement, whether as an author or by providing feedback. This collective contribution is invaluable for us since we do not have a dedicated learning or training team. The platform's ability to support modular content creation, assign it to flexible learning paths tailored to various user journeys, and allow central updates makes it highly efficient in addressing diverse needs with ease. Additionally, the onboarding experience was exceptional thanks to the assistance from my consultant and customer success manager, who were both friendly and helpful. Their support in understanding my needs, collecting feedback, and offering honest solutions or workarounds ensured a smooth transition and utilization of 360Learning. Moreover, the platform's intuitive nature, coupled with the comprehensive knowledge base articles, made the initial setup straightforward and stress-free, which I consider a major asset. Review collected by and hosted on G2.com.

I find it a bit cumbersome that we can't duplicate groups and group layouts in 360Learning. The group feature itself is fantastic. We're creating many groups for our partners and customers, and currently, we have to manually replicate the formatting, like headers, banners, and layouts. It would be really helpful if we could just copy groups and make edits from there. Also, while the platform is intuitive, I think the 360Learning academy space could be improved to better showcase the platform's capabilities, especially in terms of aesthetics. Review collected by and hosted on G2.com.

I find 360Learning easy to use for creating training content without needing expertise in training creation. I like the collaboration aspect of the platform, especially the forums, ratings and reports; and the ability to share insights. Review collected by and hosted on G2.com.

I can suggest improvement in only 2 areas. One is how to bulk update user data, there are 2 separated files to bulk update users. It would be great if we can bulk update in one file. And another is the newly added Skills feature. It has great idea and potential but it is a lot of work for Admin to initiate and build the library. Review collected by and hosted on G2.com.