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1CRM Reviews & Product Details - Page 2

1CRM Overview

What is 1CRM?

1CRM enables businesses to create long-lasting customer relationships and experiences with the most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere. With so many CRMs available, what sort is right for you? You'll see CRMs that are limited sales & marketing CRM products, others that are good at Mass Emailing, and then some that include Order Management, Service Management, or Project Management. For businesses with up to about 250 users, the All-in-One type of CRM has proven popular - and that's where 1CRM fits in. 1CRM offers a Sales & Marketing CRM with strong Mass Email capabilities. But it also includes very comprehensive Order Management (Quotes, Invoices, Payments - as well as the Purchasing side), Service Management and Project Management. Throw in Timesheets, Expense Reports, Vacation & Sick Day tracking - and you can see why they call us an All-in-One CRM!

1CRM Details
Discussions
1CRM Community
Languages Supported
Danish, German, English, French, Italian, Norwegian, Spanish, Swedish
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Product Description

Customer Relationship & Business Management

How do you position yourself against your competitors?

While 1CRM includes many of the features found amongst their top competitors, there are a few items that set 1CRM apart. Firstly, 1CRM is an all-in-one Customer Relationship & Business Management software. It seamlessly blends sales & marketing, order & project management, customer service, and daily activities into a single integrated platform. Secondly, this platform is highly customizable to suit the needs of your business - without any added fees. Developers can also easily expand upon it because 1CRM is an open source software. Lastly, 1CRM is one of the most affordable CRM solutions on the market - beginning with the free 3 user 1CRM Startup Edition, and the option of monthly or annual plans, requiring only 1 user.


Seller Details
Year Founded
1997
HQ Location
British Columbia, Canada
Twitter
@1CRMCorp
1,970 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

MW
Overview Provided by:
President & CEO, 1CRM Systems Corp.

Recent 1CRM Reviews

ZA
Zaid A.Enterprise (> 1000 emp.)
3.0 out of 5
"a good CRM to have"
The contacts and lead section are really good.
GU
Gunjan U.Enterprise (> 1000 emp.)
4.5 out of 5
"OneCRM Review"
OneCRM tool is a great tool to manage multiple customer queries.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"1CRM review"
One tool to manage multiple customers and other related tasks
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

1CRM Media

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24 out of 25 Total Reviews for 1CRM

4.3 out of 5
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24 out of 25 Total Reviews for 1CRM
4.3 out of 5
24 out of 25 Total Reviews for 1CRM
4.3 out of 5

1CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 1CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

What I like most about 1 CRM is its neat packaged solutions for marketing and sales requirements. Its decent in features and has user level access as well as team level access. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

There's very little not to like about 1CRM as a CRM solution fo marketing and sales. However, I am not sure if its useful in non English transaactions. Also I always wonder why its not as popular as Hubspot or Salesforce. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

1CRM though I used it for little time offered at low pricing a whole variety of solutions that catered to both my sales and marketing needs. It also seems good on customer support. Review collected by and hosted on G2.com.

SN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

We can use the 1CRM as a marketing, CRM and Sales tool; it is a smart and innovative Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Sometimes we are not getting actual reports. Also, dashboards are not as usual Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

One tool that can be used for marketing needs, CRM, sales Review collected by and hosted on G2.com.

DS
Market Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about 1CRM?

Its most appreciated feature is that it has many useful modules all in a single place, just like KIT19 CRM. It is cost-effective, and its features are all really helpful. starting from business management to customer management and also helps with tracking and managing the sales and marketing activities of staff, so overall, a good CRM Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Its security compliences are out of date, Service team is a bit unprofessional.and the overall U/I is a bit complex irrespective of these facts the software is good. Although the service team attend to problems quickly but still the solution is just temporary. Review collected by and hosted on G2.com.

Recommendations to others considering 1CRM:

If your company is in the initial stage of development and doesn't want to spend a lot managing your resources and wants a good automation software that can do it all for you from one place, you can genuinely consider it. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

It is solving many problems like lead management, Bulk mail marketing, Billing and invoicing, Manage databases, etc., but the essential part is its sales forecasting feature that helps to forecast the sale for both this month and upcoming months Review collected by and hosted on G2.com.

KB
CA Articleship
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

it is very user friendly, it helps me save time, and it has excellent features for customer data management Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

there is update problems, the mailing feature is limited, and also it is dependent on third party. Review collected by and hosted on G2.com.

Recommendations to others considering 1CRM:

great software for data and customer management Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

data management, customer relation management. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

An intuitive user interface, easy to create follow-up tasks Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Not comprehensive for a point of view of budgeting, cost estimation etc. but if you are looking for sales ..this should be a go-to system Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Opportunity Tracker, Followup digest for daily work Review collected by and hosted on G2.com.

AS
developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

it is an easy to use and very suitable software for my business. the pricing of the software is really good and is very beneficial for small and medium organizations like ours. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

the updates for software are probably not very well tested, we get issues after every update. Review collected by and hosted on G2.com.

Recommendations to others considering 1CRM:

the support is not very good, otherwise it is good Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

customer management, invoicing, marketing management Review collected by and hosted on G2.com.

SS
finance consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

it is a flexible and stable software, and is a comprehensive solution for small entrepreneurs Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

the updates seem to be not well tested, after updates the softwares generally crashes Review collected by and hosted on G2.com.

Recommendations to others considering 1CRM:

is a great software for small businesses Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

customer relation problems Review collected by and hosted on G2.com.

VB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

it is rich in features and is flexible and easy to use with good support Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

with every update there seems to be some problem Review collected by and hosted on G2.com.

Recommendations to others considering 1CRM:

the updates might give problems Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

customer relationship management solution Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

This software provides complete solution to handle all services related to business online whether it's e-commerce, marketing or customer service Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Not really any dislike but you should make it more user friendly & more hints on icons while using them so that it becomes easier Review collected by and hosted on G2.com.

Recommendations to others considering 1CRM:

Complete solution to manage buisness online related to e-commerce, marketing & customer service Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Issues related to customer service problems are solved. E commerce integration for business has helped the business grown online. Review collected by and hosted on G2.com.

RM
Sales Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

This program is very complete which I like very much, because I can handle a variety of features in a single tool, so it becomes a very useful tool, I like that it can be integrated with other applications without problems and maintaining the same quality.

We are very pleased with your performance, because it has helped us a lot in our sales because it has a variety of options and tasks such as creating budgets, monitoring, managing projects, invoices, which have made our work easier and more bearable. Your technical support team is amazing, very willing to help us and has found solutions in a short time. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Throughout the time of working with this platform we have not presented any problems, so there is nothing that I do not like, it has been very versatile and efficient. Review collected by and hosted on G2.com.

Recommendations to others considering 1CRM:

I highly recommend 1CRM, because it is a very useful tool for any company, it adapts to the most pressing needs you may have, in addition to having an effective and attentive team of customer service that is unparalleled, very good the truth. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

This platform has significantly changed our company, thanks to its excellent features, so broad and complete we have covered many areas in which we had some shortcomings, in the past we presented some failures in terms of billing and budget issuance, which generated discomfort in our customers, because the delivery time was delayed, but this was eliminated thanks to this extraordinary program and its new versions.

It has also been very helpful because we have been able to automate certain manual processes, saving time, as well as having a better and more detailed control in sales and in general management, in the management of the company and my team. of work, creating a better relationship with customers and this in turn has increased our sales of our products and service. Review collected by and hosted on G2.com.