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1CRM
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1CRM
By 1CRM Corp.
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4.3 out of 5 stars
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1CRM Reviews & Product Details

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1CRM Overview

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What is 1CRM?

1CRM enables businesses to create long-lasting customer relationships and experiences with the most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere. With so many CRMs available, what sort is right for you? You'll see CRMs that are limited sales & marketing CRM products, others that are good at Mass Emailing, and then some that include Order Management, Service Management, or Project Management. For businesses with up to about 250 users, the All-in-One type of CRM has proven popular - and that's where 1CRM fits in. 1CRM offers a Sales & Marketing CRM with strong Mass Email capabilities. But it also includes very comprehensive Order Management (Quotes, Invoices, Payments - as well as the Purchasing side), Service Management and Project Management. Throw in Timesheets, Expense Reports, Vacation & Sick Day tracking - and you can see why they call us an All-in-One CRM!

1CRM Details
Discussions
1CRM Community
Languages Supported
Danish, German, English, French, Italian, Norwegian, Spanish, Swedish
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Product Description

Customer Relationship & Business Management

How do you position yourself against your competitors?

While 1CRM includes many of the features found amongst their top competitors, there are a few items that set 1CRM apart. Firstly, 1CRM is an all-in-one Customer Relationship & Business Management software. It seamlessly blends sales & marketing, order & project management, customer service, and daily activities into a single integrated platform. Secondly, this platform is highly customizable to suit the needs of your business - without any added fees. Developers can also easily expand upon it because 1CRM is an open source software. Lastly, 1CRM is one of the most affordable CRM solutions on the market - beginning with the free 3 user 1CRM Startup Edition, and the option of monthly or annual plans, requiring only 1 user.

Seller Details
Seller
1CRM Corp.
Year Founded
1997
HQ Location
British Columbia, Canada
Twitter
@1CRMCorp
1,967 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Michael W.
MW
Overview Provided by:
Michael Whitehead
President & CEO, 1CRM Systems Corp.

Recent 1CRM Reviews

Zaid A.
ZA
Zaid A.Enterprise (> 1000 emp.)
3.0 out of 5
"a good CRM to have"
The contacts and lead section are really good.
Read more
Gunjan U.
GU
Gunjan U.Enterprise (> 1000 emp.)
4.5 out of 5
"OneCRM Review"
OneCRM tool is a great tool to manage multiple customer queries.
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"1CRM review"
One tool to manage multiple customers and other related tasks
Read more

1CRM Pricing

1CRM Startup Edition
Free
1CRM Enterprise Edition
$34.00
1 User Per Month
Startup+ Edition
$20.00
1 User Per Month
1CRM Professional Edition
$29.00
1 Seats Per Month
See all 4 1CRM pricing levels
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

1CRM Media

1CRM Demo - 1CRM Dashboard View
Never miss another opportunity – automate your sales and marketing today! Track new leads in your sales funnel from start to finish with 1CRM. Create drip-feed campaigns & target lists, while monitoring sales and opportunities from your dashboard.
1CRM Demo - CRM Account View
See the entire history and contact information of any account/contact or lead at a moment's notice
1CRM Demo - 1CRM List Views
Track all of your records through lists in the system. Quickly edit records at the line level without needing to enter a record.
1CRM Demo - 1CRM Reports
Never miss a metric by crafting beautiful charts from your report data. Insert custom charts inside your home dashboards to get all the information you need at a glance.
1CRM Demo - PDF Form Designer
Create custom print layouts in the drag n' drop PDF Form Designer
1CRM Demo - Customizable CRM
Make yourself at home! Customize your theme, colours, language, tabs and more, to suit your tastes, and the needs of your business.
Answer a few questions to help the 1CRM community
Have you used 1CRM before?
Yes

25 1CRM Reviews

4.3 out of 5
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25 1CRM Reviews
4.3 out of 5
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25 1CRM Reviews
4.3 out of 5
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1CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 1CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Gunjan U.
GU
Senior Manager - Global Rights & Royalties
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

OneCRM tool is a great tool to manage multiple customer queries. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

There is a limited scope of enhancement of features that may be helpful for better customer query management. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

OneCRM has helped in managing customer queries in a efficient manner and the reports and dashboard which are available in OneCRM are very helpful with data insights. Review collected by and hosted on G2.com.

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Zaid A.
ZA
Account Manager
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

The contacts and lead section are really good. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

reporting is a bit tricky and could be made better Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

They have really good segmentation which helps keep track of coming leads Review collected by and hosted on G2.com.

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Verified User in Publishing
AP
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

One tool to manage multiple customers and other related tasks Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Low scope of enhancement and not a good customer support Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

CRM has benefitted me and my team with better management of our customers and at the same time reports helped in presenting the progress and identification of areas of improvement Review collected by and hosted on G2.com.

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Jonna B.
JB
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

Contact Management: 1CRM allows you to keep track of all your customer interactions in one place, including emails, calls, meetings, and more. This helps you stay organized and responsive to your customers' needs. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Complexity: 1CRM can be complex to set up and use, especially for small businesses or those with limited technical expertise.Mobile app: While there is a mobile app available for 1CRM, it may not be as robust as the desktop version and may not offer all the features that some businesses need for on-the-go customer management. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Lack of centralized customer data: 1CRM provides a centralized database for storing customer information and interactions, which helps businesses to keep track of customer data in a more organized and efficient manner. Review collected by and hosted on G2.com.

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Beathany A.
BA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

The app is user-friendly. It is appreciated app that has flexibility, functionality of the 1CRM. Also 1CRM app the most cost-effective solution for small businesses that has low budget. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I dislike about 1CRM is that it is steep learning curve. This app is not that easy to learn most specially for the new users not like the other CRM systems that is easy to navigate and learn with. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

The problem that 1CRM is solving is the disorganized customer data. It helps and benefits in a way that allows business to organize their customer data in one place. It benefits us users by helping to manage customer relationships better and improving sales and marketing activities. Review collected by and hosted on G2.com.

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Jessica A.
JA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about 1CRM?

What I like about 1CRM is its features that users may find helpful, including lead tracking, contact management, email marketing, sales forecasting, project management, and invoicing. These are the things we can use from this software. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I don't think I have feature in 1CRM that I don't like. This software is beneficial in my job and everyday we use this software for business. So far I cannot tell where 1CRM should improve. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

I don't have any problems with this software when using this on my job. One of the advantages of 1CRM is that it offers a flexible pricing model that can accommodate businesses of various sizes and needs. Review collected by and hosted on G2.com.

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Vanessa Marie C.
VC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

Integration: 1CRM integrates with a range of other software solutions, such as accounting software solutions; this can help business streamline their workflows and improve their overall efficiency.

Overall, 1CRM offers businesses various benefits, including customization, affordability and comprehensive features. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

1CRM is a comprehensive CRM solution with wide range of benefits, there are also some potential downsides where it may not be as helpful for certain users this may includes Complexity, Limited Third-Party, Limited Support Options and Hosting Required. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Overall: 1CRM can help businesses increase their customer engagement, sales efficiency, and productivity by providing a centralized platform to manage their customer interactions and relationships. Review collected by and hosted on G2.com.

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Ana Mae B.
AB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

One of the most helpful things about 1CRM is its customizable dashboard. The software allows businesses to manage customer inquiries, issues, and support tickets all in one place, helping to ensure prompt and efficient resolution. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I consider the least feature is the Learning curve: Like any comprehensive CRM software, there can be a learning curve associated with using 1CRM. It may take some time for users to become familiar with all the features and functionalities. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Customer Service: 1CRM provides a unified platform to manage customer inquiries, issues, and support tickets. Yes, I am more productive. Yes, the business performance really increased. Review collected by and hosted on G2.com.

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Verified User in Business Supplies and Equipment
UB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about 1CRM?

1CRM is one of the best CRM platform that I've used so far. 1CRM is easy to use and very easy to begin with. I started very firstly at 1CRM hence it is very close to me. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

1 CRM us easy to use and very easy to being at but the thing that doesn't sit well with me is the fact that 1CRM's Ecommerce Integration system I personally found it a bit hard to wrap my head around it as it was really new to me and the tearms used in it were very new to me. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

1CRM helps with connection agents to Customers direly and easily it is really helpful as it provides custom's major issue all in one tab and easy to use. 1CRM has made the business grow as well with customers satisfaction. Review collected by and hosted on G2.com.

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Cathyrose E.
CE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 1CRM?

What I like about this software's features is that it has lead and opportunity management, customer service and support, marketing automation, and project management. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

So far, I don't have any feature of 1CRM that I dislike. However, some users may find certain feature or functionalities of 1CRM less intuitive or customizable than they would like. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

So far, I did not experience any problems with the software. But by using 1CRM, businesses can centralize their customer data, track their interactions with customers, which I find it helpful. Review collected by and hosted on G2.com.

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