Everything thing is in form of neatly defined and managed records.
We can navigate to all the relevant records from one standard landing page.
History tabs helps in easy access to frequently used records.
It is an easy to use tool with built-in functionalities evolving with each new release. Review collected by and hosted on G2.com.
Being a GUI driven platform sometimes makes it difficult to customize functionality as per user requirements. Review collected by and hosted on G2.com.
Using ServiceNow Order Management, I can launch our services easily so that I can think of scaling. We can eliminate the manual tasks and can automate common requests Review collected by and hosted on G2.com.
Sometime it lags in activity dashboard when assiging tags to the modules. Review collected by and hosted on G2.com.