---
title: ServiceNow Order Management for Telecommunications Reviews
meta_title: 'ServiceNow Order Management for Telecommunications Reviews 2026: Details,
  Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ServiceNow Order Management for Telecommunications works for a business
  like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# ServiceNow Order Management for Telecommunications Reviews
**Vendor:** ServiceNow  
**Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About ServiceNow Order Management for Telecommunications
Turn services into revenue quickly while building for customer success.



## ServiceNow Order Management for Telecommunications Pros & Cons
**What users like:**

- Users find **ease of learning** with ServiceNow Order Management, thanks to its organized records and intuitive navigation. (1 reviews)
- Users find ServiceNow Order Management **easy to use** , thanks to its organized records and intuitive navigation. (1 reviews)
- Users benefit from the **task efficiency** of ServiceNow Order Management, enjoying streamlined access to organized records and functionalities. (1 reviews)

**What users dislike:**

- Users find that the **GUI-driven platform limits customization** , making it challenging to meet specific requirements effectively. (1 reviews)

## ServiceNow Order Management for Telecommunications Reviews
  ### 1. ServiceNow : A Low-Code platform for problem solving minds.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about ServiceNow Order Management for Telecommunications?**

Everything thing is in form of neatly defined and managed records.
We can navigate to all the relevant records from one standard landing page. 
History tabs helps in easy access to frequently used records.
It is an easy to use tool with built-in functionalities evolving with each new release.

**What do you dislike about ServiceNow Order Management for Telecommunications?**

Being a GUI driven platform sometimes makes it difficult to customize functionality as per user requirements.

**What problems is ServiceNow Order Management for Telecommunications solving and how is that benefiting you?**

We are using ServiceNow for developing a user catalog, services, process flow, request and service portal for a Telecom Client.

  ### 2. Making Catalog driven order management easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shivam J. | QA Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about ServiceNow Order Management for Telecommunications?**

Using ServiceNow Order Management, I can launch our services easily so that I can think of scaling. We can eliminate the manual tasks and can automate common requests

**What do you dislike about ServiceNow Order Management for Telecommunications?**

Sometime it lags in activity dashboard when assiging tags to the modules.

**What problems is ServiceNow Order Management for Telecommunications solving and how is that benefiting you?**

Solving automation problems which we can directly integrate with loads of modules



- [View ServiceNow Order Management for Telecommunications pricing details and edition comparison](https://www.g2.com/products/servicenow-order-management-for-telecommunications/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-31+19%3A44%3A19+-0500&secure%5Bsession_id%5D=713ddbd7-5df0-40c8-bb19-d3a7a319d180&secure%5Btoken%5D=2f58787d8c2f958aa0d9f481e8d9fc31bd0f229b43d6cd4927c0697b93a4101c&format=llm_user)

## ServiceNow Order Management for Telecommunications Features
**Spend Management**
- Expense Management - TEM
- IT Spend Audits - TEM

**Resource Management**
- Contract Management - TEM
- Mobile and Landline Management - TEM
- Asset Management - TEM

**Operations**
- Business Intelligence - TEM
- SaaS or Licensure - TEM
- Outsourced Deployment - TEM
- Compliance - TEM

## Top ServiceNow Order Management for Telecommunications Alternatives
  - [Genuity](https://www.g2.com/products/genuity/reviews) - 4.7/5.0 (83 reviews)
  - [zLinq Communications Lifecycle Management](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews) - 4.8/5.0 (19 reviews)
  - [brightfin](https://www.g2.com/products/brightfin/reviews) - 4.4/5.0 (16 reviews)