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For me, it's the convenience of having all relevant marketing collateral in one centralized location. It's also helpful to have our dealer base empowered with the tools to customize their dealerships with the varied pieces in MarketHub. Avis collecté par et hébergé sur G2.com.
We have simple ad builder in our offering to dealers. I think we can definitely work on the limitations of this option. Avis collecté par et hébergé sur G2.com.
We are able to provide a variety of marketing solutions through the tool. We use it as a way to easily update recurring marketing communications, and for our sales team to use for customized campaigns. Avis collecté par et hébergé sur G2.com.
It would be nice to be able to upload and go live ourselves. Currently, we submit and VYA places on the platform. Not much of a time delay, but it means we have another step before it is live. Avis collecté par et hébergé sur G2.com.
Niveau de service. Nous utilisons plusieurs composants du produit Market Hub que Vya fournit et maintient pour nous, ce qui permet d'augmenter considérablement la capacité de notre équipe marketing limitée. Bien que le produit réponde à nos besoins de presque toutes les manières, le personnel extrêmement compétent et accommodant en fait la meilleure solution pour nous. Ils ont fourni un service supérieur et une volonté de nous aider à trouver des solutions personnalisées pour répondre aux besoins commerciaux en constante évolution et s'adapter aux contrôles de conformité croissants que nous n'avons pas pu naviguer aussi facilement avec d'autres fournisseurs. Avis collecté par et hébergé sur G2.com.
En référence aux quelques problèmes que nous avons rencontrés, Vya les a abordés, corrigés et pris en compte instantanément lorsqu'ils se produisent. Actuellement, nous sommes extrêmement satisfaits de tous les aspects de leur performance avec notre compte et n'avons aucun mécontentement à signaler. Avis collecté par et hébergé sur G2.com.
The ability to administer changes, create forms, and view customizable reports through the interactive dashboards and portal managers. The interface is powerful but easy to use, which gives a lot of flexibility when working within the system. Avis collecté par et hébergé sur G2.com.
I would also like the ability to create my own asset templates. The current process allows you to send the items to Vya to create templates on your behalf, but I am very hands-on and would like to do this myself as well. Avis collecté par et hébergé sur G2.com.
I like the working relationship my team has with our contacts at Vya. They are always open to our new ideas and are continually willing to adapt and improve the products and services they offer. Avis collecté par et hébergé sur G2.com.
At this moment in time, there is nothing I can say that I dislike. Avis collecté par et hébergé sur G2.com.
The customer service is great. I'm a needy customer and email my reps daily. Yet, Vya is quick to respond and helps with my needs/questions in a timely manner. Avis collecté par et hébergé sur G2.com.
At times, some template submissions fall under the cracks and are not worked on until I bring it to their attention. If there was a way for my reps to be notified of my submissions and help serve as a watchdog for them (rather than me), that would be great. Avis collecté par et hébergé sur G2.com.
The ease of use for this tool for our employees is top notch. Our employees rarely have issues with ordering and fulfilling collateral pieces. From a marketing standpoint, we're able to quickly add, remove or change pieces on the system which is key. Avis collecté par et hébergé sur G2.com.
One of the challenges with this system is the distribution of the content in different mediums. For example, we have to limit the use of our employees sending pdf items via email due to regulatory considerations. It's not something Vya can control unfortunately, but it is a concern from a marketing standpoint. Avis collecté par et hébergé sur G2.com.
I like the capability of the product and adaptability. I like that the sales folks can customize their own flyers with pre-approved templates. I have used many systems and Vya far exceeds any system I have seen for creating pieces with contact information on them. Avis collecté par et hébergé sur G2.com.
The reporting feature on the HTMLs isn't the strongest. I have seen products with more robust reporting and ROI metrics to see where a user clicks on a certain link in a HTML and the ability to send your own hard and soft bounces again. Avis collecté par et hébergé sur G2.com.
That all materials for an advertising campaign that we do are located in one central location for our franchisees to look at and order from. Avis collecté par et hébergé sur G2.com.
At times there are glitches in the system i.e. when you click on an item to order you can't change you mind and delete it from the cart. They did work on changing this when it happened but these items should be tested ahead of time. Avis collecté par et hébergé sur G2.com.
