Avis et détails du produit de Vagaro

I like the support system. The ability to customize which reminders are sent to clients, create a website, and have everything in one place—design, training platform, payment processing, calendar, and the option to add your own employees—makes it very convenient. Having employees within your dashboard allows you to see their workload and automatically generate payroll. Avis collecté par et hébergé sur G2.com.

What I would recommend improving:

Definitely, the website builder system, which every business customizes for itself. It’s very difficult to figure out. There are no examples, only basic templates that feel quite rigid. I’ve been trying to set a video as a background for two months and still can’t do it.

The interface is quite confusing for beginners—it took me three weeks to get used to it, and at times, I even cried out of frustration because I didn’t understand how things worked.

There is no option for multilingual support, which would be helpful.

If a client was already in the system under another business, I can’t edit their profile the way I need to—it always causes errors.

Right now, the mobile app won’t open on my phone, so I have to log in from my computer, which is inconvenient since I run a mobile business.

I would love to see more real-life examples, like a guided tour showing how businesses use the platform:

How they set up their website

How they organize clients within their business

How they send campaigns that attract additional customers

There’s a lack of a warm, community-like atmosphere within the platform.

But despite these drawbacks, I truly love Vagaro and want to see it improve, which is why I’m sharing this feedback.

Love you guys! And I wouldn’t say no to a little gift—maybe that’s what gave me the push to write such a detailed review. 😉 Avis collecté par et hébergé sur G2.com.

I like how user friendly it is. The drag and drop feature of designing is nice. Avis collecté par et hébergé sur G2.com.

I bought the hardware and spent weeks setting it up and filling it with inventory. Come to find that I can't charge customers tips based on total sale, only on services rendered. This makes the program unusable as a point of sale feature. My employees are used to making tips based off of total sale including services rendered AND inventory sold. This takes all motivation to upsell away from the employees. I had to go back to using SQUARE as point of sale becuase my staff threatened to quit over the issue. Please fix this, so that I can use Vagaro to its fullest extent. Avis collecté par et hébergé sur G2.com.

I do appreciate the upgrades and changes to make it more user friendly and give a more integrated experience. The tutorial videos are nicely done and easy to follow along. I also love the human customer service experience that's 24 hrs. I don't always have time to call during the day and it's convenient to call at 3-5am. Avis collecté par et hébergé sur G2.com.

I don't have any gripes or dislikes honestly. When I think of how something should be changed, either I misunderstood it's purpose and how to use the feature or it's in the next updates. Avis collecté par et hébergé sur G2.com.

I like that my clients can schedule themselves! Autopay is really great too. I don't use memberships, but packages on autopay has really streamlined to personal training part of my business. Avis collecté par et hébergé sur G2.com.

Reporting is hard to understand. I would love a simple "this is how much actual money (cash, credit) you have brought in during this time". All the other granular stuff is great for planning / marketing / improving packages...

I would love to assign colors to TYPES of appointments so I can see at a glance massages vs PT appointments. Avis collecté par et hébergé sur G2.com.

Le logiciel est très convivial. Toutes les fonctions sont très intuitives. Vagaro propose de nombreuses vidéos tutoriels faciles à suivre pour montrer aux utilisateurs comment utiliser les fonctions. Leur personnel de soutien est serviable, compétent et amical. Vous avez l'option de payer pour ce dont vous avez besoin et c'est un support abordable. Ce logiciel est d'une grande valeur pour ma petite entreprise ! Avis collecté par et hébergé sur G2.com.

Je voudrais avoir l'option d'envoyer des messages électroniques personnalisés et des messages texte au moment où ils réservent le service sur le logiciel. Par exemple, certains services ont des façons de se préparer pour le rendez-vous. D'autres services nous rencontrons à d'autres endroits ... ce sont des ateliers/cours en plein air par exemple. Avis collecté par et hébergé sur G2.com.

Online Booking has helped along with Email & text marketing. Google helps vagaro users on site adding new customers to my salon. Avis collecté par et hébergé sur G2.com.

not much to dislike other yhan the monthly price has increased where i would like to see bundle discount prices instead of alacart. Avis collecté par et hébergé sur G2.com.

The customer support has been amazing. Every issue I have has been easily resolved. The system is easy to use. I only pay for what I need. Avis collecté par et hébergé sur G2.com.

I havn't found any yet. Everything has been exactly what I needed. Avis collecté par et hébergé sur G2.com.

what i like best about Vagaro are all the features to help build my business. the help videos are very informative. Avis collecté par et hébergé sur G2.com.

i havent been able to find it to know if it is a feature they have, but i would like to be able to get an individual person and add it on one invoice that adds up at the end of the month. Avis collecté par et hébergé sur G2.com.

J'adore absolument Vagraro pour mon entreprise de coaching personnel. Cela a facilité la prise de paiements et la planification pour mes clients, même les nouveaux clients. Cela a retiré tout cela de mes mains ! Je dois dire que le support client a été utilisé quelques fois, surtout au début, et ils ont été excellents et patients. Avis collecté par et hébergé sur G2.com.

La seule chose que j'ai à dire, c'est que j'aimerais pouvoir voir certains des formulaires qui étaient disponibles pour les entraîneurs personnels avant de m'inscrire. Ce n'est pas un gros problème, si cela ne fonctionne pas pour mon entreprise, je peux toujours annuler. Avis collecté par et hébergé sur G2.com.

Vagaro has been my everything software for 10 years now. It is user friendly. Love the ability to run my business using only one software. Avis collecté par et hébergé sur G2.com.

Fees are a bit high. Wish there was a way to just pay 1 fee for all the modules it offers Avis collecté par et hébergé sur G2.com.