Meilleures alternatives à Komo les mieux notées
Avis sur 10 Komo
Komo has been such a useful tool to increase the Melbourne Stars ability to service commercial partners through match-day and digital campaigns across the WBBL10 and BBL14 season.
The platform is very easy to use, with a variety of options through different cards to build bespoke activations that align with the goals and objectives of different partners.
Komo provides the ability for commercial partners to engage with fans, provide unique offers and prizes, while communicating with Stars fans regarding products and services in ways that go above and beyond. Avis collecté par et hébergé sur G2.com.
The biggest challenge with Komo is being able to navigate the Hub and ensure that cards are built out correctly for the purpose of the campaign. Fortunately, the team at Komo are always there to help, providing tips and tricks along the way. Across the Summer there were a number of campaigns that we were able to execute in a short time-frame, and the Komo team were able to provide advice on best-practice for successful execution of a number of big-screen and digital campaigns. Avis collecté par et hébergé sur G2.com.
KOMO est une excellente plateforme pour l'engagement des clients. Elle propose une variété large et en constante expansion de jeux pour engager les clients. L'équipe de support chez KOMO est très réactive et serviable lorsque des questions ou des problèmes surviennent. Cela a été une plateforme fondamentale pour réengager nos clients ! Avis collecté par et hébergé sur G2.com.
Si je devais choisir quelque chose, le seul problème que j'ai rencontré est qu'il faut un peu de temps pour comprendre la configuration des cartes, surtout que chaque jeu est assez différent. Une fois que j'ai appris à propos d'un certain jeu, il a été facile et rapide de le configurer la fois suivante. Nous n'avons eu que des problèmes mineurs ici et là avec le mode sombre sur les codes QR, les boutons qui n'apparaissent pas dans les e-mails, etc. Cependant, cela n'a pas été un problème car ce sont juste des apprentissages avec différents téléphones utilisés par les clients, l'équipe KOMO a également été très réactive pour les résoudre et a continué à apprendre et à se développer avec nous. Avis collecté par et hébergé sur G2.com.
We've been using KOMO for every home game, and it's been a fantastic platform for engaging our fans. The ease of implementation makes launching new projects seamless, and the variety of features ensures we can keep fans coming back week after week. Our supporters log in regularly to interact, making it a key part of our matchday experience.
Beyond the platform itself, the customer support is outstanding—always responsive and ready to assist with any questions. If you're looking for a dynamic and user-friendly engagement tool, KOMO is the one. Avis collecté par et hébergé sur G2.com.
We are continually working on how to get our data flowing two way (via API) into CRM. Avis collecté par et hébergé sur G2.com.
The best part about KOMO is working with the KOMO team. They are easy to work with, endlessly collaborative and always are abailable to helpmake all of our team's ideas a reality. The product itself is easy to use, highly customizable and can mold to fit the needs of our team and our sponsors. Avis collecté par et hébergé sur G2.com.
Our primary point of friction with KOMO has been deadlines for our team. Our events typically have a near infinite amount of moving pieces and with more lead time we would be able to secure more sponsorship buy in on customizable KOMO pieces Avis collecté par et hébergé sur G2.com.
Komo allows us to reach our fans in a new and exciting way through the devices that they are already using all the time. It's allowed us to democratize questions and answers on our biggest and most popular stages, which gives fans an equal and fair chance to have their question be asked. It also allows to deploy a sophisticated rewards program that incentivizes fans to play games, ask questions, and keep coming back for more every day that they can.
It's straightforward to use and you can set up games quickly, the documentation around it is substantial and detailed, and if I ever need support, my contact is easily reachable. We're a large organization with tons of data in many places, and one of the neat things about Komo is that it integrates into a piece of technology that we use onsite, allowing us to know which fans are engaging most with the platform. Avis collecté par et hébergé sur G2.com.
In order to set up more complex features and workflows, you need to do a lot of clicking around, and some of the different features you use are many screens away, and it can be difficult to connect them all. This makes it challenging to navigate and communicate with fan-facing communications, and particularly when there are multiple teams using the platform with different goals and approaches. Avis collecté par et hébergé sur G2.com.
Its ease of use making it accessible for everyone
The resource centre's functionality and speed of response
The ability to have multiple users into one account
Good customer support from the team at Komo whenever there was an issue. They resolved a couple issues out of their control very quickly and always found a reasoning for the issue. Avis collecté par et hébergé sur G2.com.
It sometimes crashes for a couple seconds Avis collecté par et hébergé sur G2.com.
A consistent part of our marketing strategy YOY is increasing fan engagement and improving the fan experience. Komo has been instrumental in supporting our efforts to do this in one of areas our fans used to rate us extremely poorly: our mobile app. In the past two years since implimenting Komo (which was super easy to do BTW), we've seen an increase in downloads, screen views, and average time per session within the app. Our fan feedback on our app has been more positive than ever and they're enjoying engaging with our brand in a fun and meaningful way. My team really enjoys working with their team and appreciates that they're open to all of our ideas for improvement and creativity. Avis collecté par et hébergé sur G2.com.
There's nothing I specifically dislike, but I would love to see the team continually improve their product and offerings to support our desire to grow this part of our app over the coming years. Avis collecté par et hébergé sur G2.com.
I love the ease-of-use and flexibility of the platform. It allows us to quickly and effectively go to market with campaigns that are truly driving ROI back to the business (levels up to 17x ROI for some of our business units). It was easy to implement and the customer support being offered is fantastic with a dedicated team who help us through strong development and feature additions based on our needs. Avis collecté par et hébergé sur G2.com.
Like all systems nothing is foolproof and it has taken my team a few goes and learning curves to be able to perfect our instance. Avis collecté par et hébergé sur G2.com.
The interactive nature for our customers and fans, and the ease of tracking statistics.
Consistently touching base with Louis for help implementing ideas is so helpful for us and he's always full of energy for our projects and is overall great to deal with. Avis collecté par et hébergé sur G2.com.
Not neccessarily a fault of Komo, but it would be great to somehow 'embed' Komo into the website, rather than having to link away from our site. Avis collecté par et hébergé sur G2.com.
Il existe une variété de façons d'intégrer naturellement nos partenaires tout en engageant les fans dans des choses qui les intéressent et avec lesquelles ils s'engageront volontiers. Avis collecté par et hébergé sur G2.com.
Rien vraiment - c'est assez convivial donc après un petit peu d'essais et d'erreurs, cela a été assez facile lors de notre première saison. Avis collecté par et hébergé sur G2.com.
