Avis et détails du produit de Kaseya VSA

Its been around a long time and is a very polished product. It is affordable, and the bundles I get through Techs Together, lets me keep my overhead low. Avis collecté par et hébergé sur G2.com.

I think a complete solution would be nice, from a workstation and server standpoint. If my subscription at a base evel included backups both file and image, with patch management and those bells and whistles it would be great. It would let small shops, and one man operations focus more on the work than balancing out which licenses go where. Again Techs Together, does a pretty good job with that. But it isnt quite complete in my opnion. Avis collecté par et hébergé sur G2.com.

It has a lot of capabilities, it's very dependable and intuitive to work with. Avis collecté par et hébergé sur G2.com.

I would like a way to just open a connection to a server with a click or double click. Right now, we need to select the machine, have the remote connection in favorites, click to connect and click again. Also, another click to close the popup window which shows before the connection to the server opens. As an MSP we connect to dozens of sessions per day and this is a bit cumbersome. Avis collecté par et hébergé sur G2.com.

La façon dont il s'intègre avec tous les autres modules qui rendent les tâches quotidiennes de l'informatique fluides. Je l'utilise dans un environnement mixte de Mac et PC. Je l'utilise quotidiennement pour relever mes défis informatiques. L'intégration a été très fluide, rapide et n'a pas interrompu le flux de travail du personnel. Ils étaient présents à chaque étape de la mise en œuvre pour répondre à nos questions d'intégration. C'était très intuitif de commencer à utiliser le produit. Avis collecté par et hébergé sur G2.com.

VSAX est si vaste dans ce qu'il peut faire qu'il peut être accablant de savoir par où commencer car il y a beaucoup d'options qui ne sont pas directement à portée de main. Avis collecté par et hébergé sur G2.com.

I've found the VSA to be extremely helpful to me as a department of one, who handles approximately 30 sites. This helps keep me organized and helps me automate things that I would have to either go onsite for or send detailed instructions for, which would take a lot of time out of my day. I also love that I can keep the OS and software patched automatically, so I no longer need to worry about whether or not the staff is running their necessary updates. Efficiency at its finest! Avis collecté par et hébergé sur G2.com.

My first issue early on was finding my way around the interface. It took me some time to figure out where the features I want to use are hiding. Once I got past that learning curve, it was fine. What I really find missing is some sort of file transfer. I'm glad that I can transfer files between myself and remote PCs, but there should be a more direct (for example FTP) method of transferring files to remote PCs without starting a remote session. Avis collecté par et hébergé sur G2.com.

L'une des meilleures choses à propos de Kaseya est leur IT Complete. Tout-en-un est vraiment la meilleure façon de procéder. J'aime la façon dont toutes les applications logicielles sont intégrées et elles s'harmonisent très bien.

C'est vraiment facile à utiliser aussi. Une fois que vous avez terminé l'intégration complète, vous n'aurez littéralement aucun problème. Avis collecté par et hébergé sur G2.com.

Je n'ai pas vraiment vu d'inconvénients jusqu'à présent. Nous sommes dans un environnement de cloud gouvernemental et ils fonctionnent très bien pour nous ! Avis collecté par et hébergé sur G2.com.

What I like most about VSA X is how easy it is to automate things with Workflows and Scripts. Avis collecté par et hébergé sur G2.com.

The integrations are nice, but we were told it would be on par with DattoRMM in the K365 package yet last week in an IT Glue webinar, they said DattoRMM would be getting the local admin rotation, but VSA was not at this time. So they are not living up to their promise here.

The remote desktop tool could use some improvements as it crashes occasionally on Mac. Avis collecté par et hébergé sur G2.com.

What I like most about Kaseya VSA is that it allows me to manage everything from one place, which is very practical. In addition, its interface is easy to use and it has excellent tools that make the administration much more efficient. They also have good customer service. Avis collecté par et hébergé sur G2.com.

There's nothing I didn't like about the platform. Avis collecté par et hébergé sur G2.com.

Logical layout. Ease of finding endpoints within each Org. Lots of features and usable endpoint information. Extremely stable. Avis collecté par et hébergé sur G2.com.

Support structure is so-so. I do better on my own, than actually trying to reach support. They are not very timely in their responses. The upgrade from VSA9 to VSAX was very painful. I am just glad that it is over. Avis collecté par et hébergé sur G2.com.

for me it is to have all the things together in all in one platform, i can manage endpoints and server patches, i can connect remotely and to set automation tasks for my daily duties. Avis collecté par et hébergé sur G2.com.

i would like to have a better support, when i open a ticket i have to wait weeks to get the solution. Avis collecté par et hébergé sur G2.com.

Kaseya is a mature Company, and it has come a long way from being just an RMM Solution. The vision behind the technology and its capabilities are worth complimenting. The Update VSA 10 is what I have been hoping for a long time. A solution that is easy to configure with your agents, next-gen UI, and working capabilities. This Solution is not a "hit and miss" like I have seen with other providers.

Additionally, all the solutions have a deep level of integrations they own (not partnered)—one vendor, and seriously, there are a lot of headaches working with multiple vendors and different expiration dates. The Sales rep - Vimal, was responsive even on a weekend and helped me out with a technical query I had. No time taken for him to fire up zoom and walk me through on how to achieve, my desired out come.

I understand Technology takes time, and securing that tech stack is the key to smooth and secure monitoring and management.

It is also important to state that, unlike other vendors, the sales team worked as consultants to understand if this solution fit my needs. They did not hesitate to give us options to consider should VSA not meet our expectations - It did!

What made it stand out was that it took me less than a week to get my endpoints all set up with an Agent, policies, and alerts configured, tested, and working well.

Since a month post-implementation, I am glad I did not listen to all the crap posted on Reddit and decided to decide to move forward with Kaseya. Avis collecté par et hébergé sur G2.com.

There is nothing for the past 1 month I did not dislike about the platform. It has been proving its worth.

A customer-facing roadmap would be great! Avis collecté par et hébergé sur G2.com.