Avis et détails du produit de Joan

For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Avis collecté par et hébergé sur G2.com.

Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Avis collecté par et hébergé sur G2.com.

La meilleure partie que j'aimerais mentionner à propos de l'ensemble du système Joan est sa gestion. Nous avons migré d'Exchange On-Prem à Exchange Online l'année dernière et le support de Joan m'a aidé à migrer le système vers le Cloud Connector. Nous nous sommes débarrassés du serveur Ubuntu où se trouvait le connecteur On-prem et depuis, nous n'avons aucun problème. Fonctionne parfaitement, vraiment facile à utiliser. Avis collecté par et hébergé sur G2.com.

Lorsque nous configurons un appareil pour la première fois, le code d'inscription n'apparaît pas. Nous devons garder l'appareil chargé pendant plus d'une journée. Avis collecté par et hébergé sur G2.com.

Ce que j'aime chez JOAN, c'est qu'il est vraiment facile de réserver votre place préférée sans avoir à passer par beaucoup de tracas. JOAN était une bonne ressource à utiliser en travaillant chez HAGER-Executive Consulting. Cela a vraiment amélioré l'environnement de travail en ajoutant de la valeur. La configuration initiale était très facile en raison de sa simplicité, donc il n'y avait aucune difficulté à démarrer. Le service client est le meilleur attribut de JOAN, ils étaient très rapides à répondre à toutes les questions et ont résolu tous les problèmes instantanément. Et nous utilisons fréquemment le produit au cours de la journée, ce qui indique déjà la confiance et le confort du produit. De la liste étendue de fonctionnalités, il rationalise tous les domaines de besoin possibles, tant pour le client que pour l'entreprise autant que possible. Et le fait que la solution fonctionne si bien avec l'environnement des applications existantes est particulièrement satisfaisant. Avis collecté par et hébergé sur G2.com.

Il n'y a rien que je n'aime pas chez Joan pour l'instant !!! Avis collecté par et hébergé sur G2.com.

As an organisation that moved to a hot-desking model post-lockdown we needed a system to ensure our colleagues could book desks and see who was in the office and when. Joan provides this for us with a really simple to use, user friendly interface. We were able to roll the system out without the need for lengthy, complex training sessions which always helps. Avis collecté par et hébergé sur G2.com.

No real downsides once people got used to using the system Avis collecté par et hébergé sur G2.com.

The interface and devices are easy to configure and use, and are robustly built which can be handy if you have heavy handed employees! The support team are excellent, offering fast concise help on the rare occasions that you may need them. Great service for a low price. Avis collecté par et hébergé sur G2.com.

The devices themselves can be quite expensive, but as the saying goes, you get what you pay for. Avis collecté par et hébergé sur G2.com.

facile à utiliser pour tout le monde. l'implémentation est un seul login avec votre adresse Gmail. je ne sais pas combien de fonctionnalités supplémentaires il y a, mais pour planifier votre espace de bureau et savoir quels employés sont au bureau en ce moment ou les prochains jours/semaines est très utile pour se coordonner et obtenir des indicateurs clés de performance importants. le support est également très utile et facile à contacter. Avis collecté par et hébergé sur G2.com.

je ne sais pas quoi d'autre vous pouvez faire chez Joan. mais peut-être s'il y avait encore plus de fonctions/caractéristiques qui aident à coordonner votre équipe ou leur donnent plus d'opportunités d'utiliser l'outil :) Avis collecté par et hébergé sur G2.com.

Since we have installed Joan room booking system, to fight for a meeting room is over, and with a large room with multipe doors, we have a unit each point of entry and with the pro model, this includes a traffic light system to show from afar that its in use with the red glowing orb around the unit.

It was quite stright forward to get it configured and working, very little information had to be given to users.

The quick book feature of walk ups is conveniant.

Have had an issue with one unit, and was convinised that this was faulty and would require replacement, but after a quick remote session with a tech they not only got it running, got the software updated and stayed online until i was happy it was all working.

This is a system that is used all the time now. Avis collecté par et hébergé sur G2.com.

If a meeting finishes early, you are not able to show that the room has been released for use, but being able to extend a meeting from either the 365 calender or from the unit itself is also a good feature.

Screen and status lights on the pro model could be a little brighter. Avis collecté par et hébergé sur G2.com.

I love how they mount so easily on the glass and have long lasting batteries eiliminating the need for messy cords. They're clean, nice looking and integrate easily to G-Suite. When rooms are busy, they turn dark, making it easy to quickly identify which rooms are free for use, without the need to walk up and read which are avaialble. Customer support has been great, although they're based in EU, so you can't get an immediate response. Avis collecté par et hébergé sur G2.com.

Given that their customer service is based overseas, it takes a minute to get a response if you're needing support. They're super responsive and friendly, which has been great, despite a bit of a delay due to time zones. We bought a couple of the devices via auction so getting them disconnected from the previous owner took a little doing, but uneventful once we got to that point. They're a little spendy, (devices + monthly subscription) but I think will be worth it for the team. Avis collecté par et hébergé sur G2.com.

Joan is a solid choice for meeting room booking management. The setup process is straightforward, and the interface is intuitive, making it accessible for all team members. While the software is generally low-maintenance, the support team is quick to respond and assist with any issues that arise. Joan offers a reliable solution for organizing meeting spaces efficiently.

Our users find it easy to book a meeting room, check in and get an overview of the meeting room status - right at the meeting room. Avis collecté par et hébergé sur G2.com.

While Joan is a useful tool for managing meeting room bookings, I’ve encountered an issue where the screens occasionally freeze. When this happens, it can be quite challenging to unfreeze them, which disrupts the otherwise smooth experience. It’s a drawback that I hope will be addressed in future updates to improve the overall reliability of the system. Avis collecté par et hébergé sur G2.com.

Joan booking devices are highly valued for their sleek design, e-ink display, real-time room availability, seamless calendar integration, energy efficiency, and easy installation. Avis collecté par et hébergé sur G2.com.

Some users dislike that Joan devices rely on a stable Wi-Fi connection, which can cause disruptions, and the limited functionality of the e-ink display compared to more advanced digital screens. Avis collecté par et hébergé sur G2.com.