There is so much to enjoy about Formstack, we use it for employee sign-ups, communication, logs, etc. I really enjoy the versatility of the builder options. You can make a form for pretty much anything! I also enjoy the ability to add logic to forms and the notifications you can set up independently. We use it daily and it integrates well with our other software. Avis collecté par et hébergé sur G2.com.
I wish it had an option to allow for us to ensure 1 form submission per person and still allow them to remain anonymous. Avis collecté par et hébergé sur G2.com.
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Formstack est un sauveur de vie !
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I like how simple it is to review multiple forms and data from them on the portal. I really enjoy how easy it is to see simple analytics based on how the form was either submitted or left blank.
I really enjoy the analytics as it is a great way to report to our clients how much interaction the website is getting.l Avis collecté par et hébergé sur G2.com.
Late last year an update was pushed out that made the embedding of forms unstable.
Overnight it seemed that dozens of our forms embedded on websites broke when viewed on mobile or smaller screens. It looks like the form has a forced width on every viewing size. Before I enjoyed how dynamic the forms performed, now we must use a workaround to make it work.
Lastly, when we tried to add UTM parameters into a hidden field it was erased once someone filled out a form. I am pretty disappointed with how we can no longer use this feature. Avis collecté par et hébergé sur G2.com.
My org was using several form-building tools and wanted to consolidate them into one. After extensive research and conversations with multiple vendors, we decided to go with Formstack and it's been a pleasure ever since. We use Formstack every day and its ease of use is a game-changer. Add to that the truly stellar interactions with their team and customer support when we need it. It also integrates with Salesforce! Avis collecté par et hébergé sur G2.com.
Things can get a little dicey when you're using custom CSS styling, but Formstack's support team is available to help! Avis collecté par et hébergé sur G2.com.
I love how easy it is to use the system, it's super user friendly and not complicated to figure out! We use Formstack for every form (which is a lot) in our office and I am constantly in the system pulling data and information. There are lot's of options for question types and data, which I love! Avis collecté par et hébergé sur G2.com.
I truly don't think there are a lot of downsides to using Formstack Forms. We use Forms all the time and rarely have issues! Avis collecté par et hébergé sur G2.com.
J'utilise Formstack Forms depuis un certain temps, et cela a vraiment transformé la façon dont notre équipe collecte et gère les données. La plateforme est incroyablement conviviale et offre une grande variété d'options de personnalisation qui facilitent la création de formulaires professionnels et efficaces. Les intégrations avec d'autres plateformes nous font gagner du temps et rationalisent nos flux de travail, et la fonctionnalité de logique conditionnelle garantit que nous ne recueillons que les informations dont nous avons besoin. Le support client a été réactif et utile chaque fois que j'ai eu des questions. Formstack Forms est un outil puissant qui a considérablement augmenté notre efficacité et amélioré nos processus de gestion des données. Fortement recommandé pour quiconque recherche une solution de création de formulaires fiable, flexible et bien soutenue ! Avis collecté par et hébergé sur G2.com.
Les fonctionnalités avancées nécessitent souvent des plans de niveau supérieur, ce qui peut être un inconvénient. Avis collecté par et hébergé sur G2.com.
J'adore la façon dont Formstack rend incroyablement facile la création de nouveaux formulaires. Avec des modèles préconstruits et même des sections préconstruites, la fonctionnalité de glisser-déposer me permet de créer un nouveau formulaire en quelques minutes. Les personnalisations que je peux mettre en œuvre avec les couleurs et le formatage me permettent de déployer un nouveau formulaire sur mon site web dans une expérience fluide qui ne le fait pas paraître déplacé. Avec les codes iFrame fournis et les URL à partager, il est si facile d'ajouter un formulaire à une page web ou à un e-mail. L'utiliser pour collecter des prospects est également excellent, l'intégration Salesforce fournie est facile à connecter et à gérer, me permettant de collecter automatiquement les soumissions dans Salesforce. Avis collecté par et hébergé sur G2.com.
Parfois, l'interface utilisateur peut être un peu difficile à naviguer. Je souhaite qu'il soit plus facile de se connecter au module Forms sans se connecter à mon panneau d'administration, puis de naviguer vers le module Forms. À part cela, je n'ai aucune plainte ! Avis collecté par et hébergé sur G2.com.
Il est très personnalisable, il possède des fonctionnalités qui facilitent la création et le déploiement d'enquêtes, de formulaires et d'évaluations. Toute personne dans l'organisation ou à l'extérieur peut remplir les formulaires, enquêtes et évaluations. Avis collecté par et hébergé sur G2.com.
Le service client n'est pas dans le même fuseau horaire, donc la communication prend du temps. Avis collecté par et hébergé sur G2.com.
Sa facilité d'utilisation globale. Très facile à apprendre, mais il dispose d'une quantité énorme de fonctionnalités d'intégration avancées disponibles lorsque nécessaire. Avis collecté par et hébergé sur G2.com.
Supprimer des champs est très frustrant. Chaque fois que vous supprimez un champ, cela recharge la page et vous ramène en haut du formulaire. Avis collecté par et hébergé sur G2.com.
HIPAA compliance is a plus. Mutliple users with different access points. Avis collecté par et hébergé sur G2.com.
HORRIBLE across the board. To start... Absolutely criminal pricing. Second... Next to impossible to cancel...HUGE waste of time, there's no cancel button. I've been trying to cancel for 2 months... and in the meantime they have been billing me for those two months. And also they have just let me know that apparently I am on a yearly contract?? And I can't cancel for 8 months? After I spend another $4k+ with them?? I am so beyond disappointed. I have been a customer for 5+ years. It's an insanely expensive, subpar service. I am so beyond my limit with Formstack. On top of all of this, I have reached out when our form logic was just NOT working (REALLY bad look for us for our clients) and they gaslit me and told me it was working after it had been fixed. SO why when I did absolutely nothing did my form not work and now it all of sudden works??? Hm...
Go with another form provider. My business needs HIPAA compliant forms and there are way better alternatives out there for a FRACTION of the price. Like less than what I am paying PER MONTH at Formstack for an entire year kind of fraction of the price.
I would give 0 stars if I could. I've been getting ripped off for years and am mad and feel taken advantage of and now they are making it my problem. I could have saved $10k if i switched to another provider earlier. I wouldn't be so mad because I do take responsibility for my part in this... but it's also taken me HOURS to attempt to leave the service (they still haven't cancelled my account and each month that goes on they keep charging me!!!!), another 20 hours or so to rebuild my forms on another platform. I am beyond unhappy with them and FULLY recommend you go with a different form company. Avis collecté par et hébergé sur G2.com.
The application as a whole is solid, but the standout for me is the form builder page. The interface and layout are well-designed, very intuitive, and easy to navigate. It doesn’t take long to get comfortable with creating and managing forms, which is a big plus. Avis collecté par et hébergé sur G2.com.
The user management page could use some work, especially when it comes to the preset filters. For starters, not all user types are covered in the presets, and some classifications are confusing. For example, we have "standard users" and "participant users," but the org role field lumps them together as "standard," which makes it hard to distinguish between the two. Another issue is the schema for exported data— the data that exported from our account manager is more comprehend than the data we have, which can create challenges for data analysis. Avis collecté par et hébergé sur G2.com.
What I love about Formstack is the intuative interface. Adding fields, logic, sections, headers, etc. I can look at the sidebar and find the answer to all of my questions in one spot. They've done a great job identifying what buttons will be used the most, and putting them all in an easy-to-find spot, and making adding them as easy as a click. We use Formstack any time we need to gather feedback or information, which is relatively often. The automation is fantastic and I love that we don't need to integrate Formstack with other systems, because automatically receiving emails checks that box for us. Avis collecté par et hébergé sur G2.com.
Because 90% of the features I need to use are on the left-sided menu, it can be a bit confusing to find more advanced features. Page breaks, section breaks, etc. are a bit trickier to find and they always seem to take me a few minutes to re-orientate myself to Formstack when I need to add those pieces in. That could just be my personal use /habits of the software. Avis collecté par et hébergé sur G2.com.
