Avis et détails du produit de Esper

I love the web interface and how easy it is use. Everything just works and I don't have to think about managming my fleet of devices. We use seemless provisoning for even less of a headache. We can ship the device direcetly to a customer without ever having to open the box. Avis collecté par et hébergé sur G2.com.

The custom roles can be hard to navigate at times, but with enough trial and error you will get the desired result. Avis collecté par et hébergé sur G2.com.

Cela a été formidable d'utiliser la plateforme pour gérer plus de 700 appareils. Cela a révolutionné nos opérations de surveillance de l'utilisation des appareils dans certaines des zones les plus reculées du Népal et de l'Ouganda. C'est très facile à utiliser. Avis collecté par et hébergé sur G2.com.

À l'heure actuelle, il y a un décalage entre les informations d'utilisation de l'application et le système central. ce serait formidable d'avoir une plateforme unifiée où vous pouvez accéder aux informations de l'appareil et à la plateforme de données. Avis collecté par et hébergé sur G2.com.

We were evaluating several device management systems for growing business need. Among the final candidates, Esper beat all others in every single aspect in which we evaluated and were interested in. Apart from that, the platform is able to deliver the functionality providing a smooth and straightforward experience.

The setup process was reliably easy and migrating from the trial to the full product was very smooth.

There are two aspects that I'd like to highlight of the product's UX:

The Esper console is very intuitive and straight-forward. This is much appreciated and something we don't take for granted, as many of the alternatives that we tried were seriously playing on another level in this regard.

The Esper provisioning process is as stream-lined as it can be. This is critical, especially for large fleets of devices. Operative costs are greatly optimized when having as little set-up and maintenance as possible as Esper is able to deliver.

I'd strongly recommend Esper for use cases where you want to maintain a fleet of devices, either for internal or external use. Avis collecté par et hébergé sur G2.com.

Esper provides a SDK API, which is interesting and appreciated. I'd welcome some of this functionality to be developed into the standard, SDK-less functionality that is able to be delivered with just configuration in the Esper console. Avis collecté par et hébergé sur G2.com.

Facilité d'utilisation, évolutivité, sécurité, support. Avis collecté par et hébergé sur G2.com.

Options de personnalisation limitées, problèmes de connectivité occasionnels. Avis collecté par et hébergé sur G2.com.

Esper est très facile à utiliser. Il vous permet de contrôler ce qui est à l'écran pour les utilisateurs. Il vous permet également d'être spécifique à certains utilisateurs qui ont besoin d'un peu plus d'autorité sur les applications et les fonctions. Il est facile à utiliser pour l'utilisateur et est la méthode préférée pour notre personnel de l'usine. Notre entreprise va également obtenir Esper pour que d'autres départements l'utilisent pour d'autres fonctions au sein de l'usine. L'intégration et le support de l'appareil sont exceptionnels et très simplistes ! Avis collecté par et hébergé sur G2.com.

esper a tellement de fonctionnalités et de support, vous ne pouvez vraiment pas l'améliorer. Avis collecté par et hébergé sur G2.com.

I think their support has been top notch, and their backend has been pretty straight foward. I went through probably 15 different companies and they by far had the best back end and support. Hope to have a long relationship with this company! Avis collecté par et hébergé sur G2.com.

Nothing really so far. Theres a few things they were missing in the back end but theres always a way to make it work. Avis collecté par et hébergé sur G2.com.

I do like how you can validate all the hardware information, including networking on the device. The remote connection ability works very well. We have even used it to locate a device that fell on the ramp of the highway buy seeing the closest location, then being able to activate and view the camera to see its position! Avis collecté par et hébergé sur G2.com.

Installing apps that update automatically from Google Play is a pain to do. I just deploy apps manually. Avis collecté par et hébergé sur G2.com.

The platform is user-friendly, reliable, and has streamlined our device management processes. Even when issues have arisen, the Esper team has been incredibly responsive, resolving concerns quickly and efficiently. Avis collecté par et hébergé sur G2.com.

Occasional Bugs: Like any platform, occasional minor glitches or updates may temporarily disrupt functionality, but the team is quick to address these Avis collecté par et hébergé sur G2.com.

Easy-to-use dashboard

customer support - especially 1 on 1 with Sudeep

used daily by CX and PMs

APi is great to work with ( integration)

easy to deploy new devices ( implementation) Avis collecté par et hébergé sur G2.com.

remote access requires data saver mode

the reporting module is inaccurate ( time delays)

unable to move groups Avis collecté par et hébergé sur G2.com.

1) Easy to configure blueprints

2) Easy to Deploy

3) Professional Onboarding

4) Pricing is very competative

5) Excellent configuration options - Covers pretty much everything Avis collecté par et hébergé sur G2.com.

1) A few bugs in the portal. IE. Main map doesn't show all devices and their locations correctly

2) Support and account manager can be slow to respond

3) Better reporting

4) No extra MS Licenses and No Google Workspace Licenses Required Avis collecté par et hébergé sur G2.com.