BILL Spend & Expense (Formerly Divvy) Avantages et Inconvénients

As a nonprofit organization, we are very limited to using funds for technology software and tools that make things seamless for our internal process. Since using BILL Spend & Expense, we have streamlined our process and have never lost receipts ever again. It's one of our best tools that we use in our organization. We wouldn't know what to do without it. Avis collecté par et hébergé sur G2.com.

Bill is great. I think we could use more training on how to utilize the app to the fullest. For instance, it's still very confusing the purpose of vendor cards and actual physical cards. At what point do you use or create a vendor card. Avis collecté par et hébergé sur G2.com.

I love the way I can setup recurring monthly payments. If I need to change the amount it is very easy and simple. . If I need to send out payments, the setting up of vendors is very easy. Everything that I need is all in one place. When I need to check if certain bills are paid, I go online to check . If I need to remind users about not having uploaded their receipts, it is very easy to send out reminders. Also, If I need to create a new card for someone, maybe it got compromised or if a virtual card is need, it is very simple. Also if the card is compromised or a vendor is no longer needed, it is very easy to freeze that card or delete it. I have had to contact Bill about fraud use of a card and they were very prompt in suspending the card and after their investigating, I have had the funds replaced to the exact amount as was taken. Very good service. When there is a funds request or a reimbursement, the process is very simple. Avis collecté par et hébergé sur G2.com.

When there is a funds or reimbursement request, I would like to get a text message on my phone or by email. I go into the Bill system about every 4 hours to check if someone needs or request funds. Avis collecté par et hébergé sur G2.com.

BIll Spend & Expense has a super user-friendly interface that was incredibly easy to roll-out to our team of over 100 employees. It has easily shaved off several hours from our month-end close procedures for both the general staff and the finance department. The integration with QuickBooks online was a must for our department and has been of great value. Accessible customer service for all parties involved either via phone or chat is a huge plus. Avis collecté par et hébergé sur G2.com.

We tried to use the mileage reimbursement module, and it simply was not up to the standard of the other modules in Spend & Expense. The actual tracking was super user friendly, but there was no integration for the transactions with QBO and the payment option for team members through the system was super slow. Customer support had a hard time helping with the issues because the module was still being worked on. Avis collecté par et hébergé sur G2.com.

As someone who's responsible for managing corporate expenses, I’ve found BILL to be an invaluable tool for simplifying the process of collecting receipts and classifying corporate credit card expenses. The user interface is clean and intuitive, making it easy for both tech-savvy and non-technical users to get started quickly. Uploading receipts is a breeze—whether you snap a photo or forward an email, the process is seamless. BILL’s automated classification system does a great job at categorizing expenses. It saves time and reduces errors compared to manual entries, helping me ensure that everything is sorted into the correct categories without the need for constant oversight.

BILL has streamlined our expense management process significantly. It's a game-changer for anyone who handles corporate credit card expenses. With its powerful automation features and easy-to-use design, it's saved us countless hours and minimized errors.

Highly recommended for businesses looking to simplify expense tracking and management! Avis collecté par et hébergé sur G2.com.

BILL does not integrate with our accounting system (2019 Sage 100). We manually export the transactions and upload each month. Avis collecté par et hébergé sur G2.com.

J'adore que les employés (détenteurs de cartes) puissent attribuer leurs frais aux bons comptes et que cela se synchronise avec QuickBooks ! Avis collecté par et hébergé sur G2.com.

Je souhaite qu'il y ait des manuels en ligne pour que les clients puissent y accéder plutôt que seulement des vidéos de formation et l'utilisation du chat BILL ou du support téléphonique. Ce serait formidable si tous les articles sur le fonctionnement du système étaient dans un manuel. Avis collecté par et hébergé sur G2.com.

It is useful for syncing coding directly into our accounting software, allowing reciepts to be uploaded and descriptions added for coding transactions. Also, a great control for budgeting and employee spending. Website is accessible and I have no trouble getting done what I need to. I appreciate the software and it was not hard for our company to adopt. Their phone app is effective for our managers to review their transactions and move funds on the go. Avis collecté par et hébergé sur G2.com.

When I do have to talk to customer service, I rarely get anyone helpful. One problem, is we use another software to keep our accounting software online, and bill.com or bill spend and expense don't play nice. Only a few people there know about the issue, and they will tell you, the only solution is to manually correct it, which takes forever, if we accidentally try to sync while someone else is in the books. Don't be fooled by the rewards. It was extremely important to one of our partners that we would get rewards comparable to our previous card using this. I repeatedly asked customer service what their rewards were and they would say 1%. This was entirely false. If you read their rewards policy, it is the worst I've ever seen on several points. I would not recommend this for any business that thinks rewards are important. Also, we were told the divvy card was similar to our other cards, and we would pay the balance on the statement after a month. You don't have this option. The card is paid at the end of every statement period. Very dissapointed we were mislead by their sales team. Avis collecté par et hébergé sur G2.com.

Having all the cards and transactions tie to one account makes things so easy. Being able to turn on and turn off cards make its so easy. They work seamlessly with our account system to import into Quick books online. Customer support has been amazing and really helped us out when there was fraud detected on one of our cards. it was so easy to get going, get the name of the people who need cards give them a budget and show them out to code in the system. This makes every day transactions so easy. Avis collecté par et hébergé sur G2.com.

honestly I cant think of anything wrong. the training to set it up was amazing and very intuitive. Avis collecté par et hébergé sur G2.com.

S&E est facile à utiliser pour les titulaires de carte et est aussi complexe ou basique que vous le souhaitez. Il s'intègre bien dans les API comptables que j'utilise (QBO et Sage Intacct) et peut être facilement configuré. Avis collecté par et hébergé sur G2.com.

La partie la plus difficile de l'utilisation de Spend & Expense en ce moment est le passage de Divvy à Spend & Expense. Le support client était de premier ordre lorsqu'il s'agissait de Divvy. Maintenant qu'il a été intégré au support de Bill.com, je trouve plus difficile d'obtenir de l'aide rapidement et efficacement. La nouvelle image de marque peut également dérouter mes clients, car ils ne savent pas s'ils doivent parler de Spend & Expense ou de Payables & Receivables lorsqu'ils mentionnent "Bill.com". Avis collecté par et hébergé sur G2.com.

BILL est la plateforme la plus conviviale. Nous pouvons approuver des transactions, des reçus et des remboursements directement dans l'application et sur le site web. Nous pouvons ajouter des employés dans n'importe quel état et leur permettre d'accéder à des fonds via un budget. Nous pouvons extraire des rapports pour voir quel budget est utilisé le plus souvent et est le plus important. Nous avons un excellent support technique. J'utilise cette plateforme au moins une fois par jour. Avis collecté par et hébergé sur G2.com.

Je souhaite qu'il y ait des moyens de personnaliser qui reçoit des alertes pour approuver certains paiements. Avis collecté par et hébergé sur G2.com.

This is a very good application for businesses that have a virtual presence and remote employees. It integrates nicely with NetSuite and helps streamline our formally manual cc processes. The implementation/integration with NetSuite went smoothly and hasn't had any hiccups. Avis collecté par et hébergé sur G2.com.

The integration with NetSuite could be better. It currently only allows for 1 "credit card" account so it requires a level of manual manipulation within NetSuite to be able to track spending by individually assigned cards. For companies with a lot of employees or a lot of credit cards, this can become unmanageable and unscalable. Avis collecté par et hébergé sur G2.com.