Lors de l'évaluation des deux solutions, les évaluateurs ont trouvé Relatient plus facile à utiliser et à faire des affaires en général. Cependant, les évaluateurs ont préféré la facilité de configuration avec Klara, ainsi que l'administration.
Beaucoup de patients préfèrent envoyer des messages plutôt que d'appeler. Beaucoup plus de réponses par rapport aux réponses par appel téléphonique.
Update: After some effort, Klara did let us out of our contract and we upgraded our review from 2 to 6. I appreciate Klara's patient communication functionality but did not like it as an all-in-one team tool. Hard to know before you start using a product...
The ability to see our entire set up in the admin panel is very helpful and the fact that we can integrate into our EMR's workflow effortlessly is golden.
Not being able to do partial refunds, this is suppose to be in the works but is a challenge for.
Beaucoup de patients préfèrent envoyer des messages plutôt que d'appeler. Beaucoup plus de réponses par rapport aux réponses par appel téléphonique.
The ability to see our entire set up in the admin panel is very helpful and the fact that we can integrate into our EMR's workflow effortlessly is golden.
Update: After some effort, Klara did let us out of our contract and we upgraded our review from 2 to 6. I appreciate Klara's patient communication functionality but did not like it as an all-in-one team tool. Hard to know before you start using a product...
Not being able to do partial refunds, this is suppose to be in the works but is a challenge for.