Lors de l'évaluation des deux solutions, les évaluateurs ont trouvé que Chattermill était plus facile à utiliser et à administrer. Les évaluateurs ont également estimé que Chattermill était plus facile à utiliser dans l'ensemble. Cependant, les évaluateurs ont jugé que les produits sont tout aussi faciles à configurer.
It's definitely a time saver! I love being able to see the themes at a glance
The tool doesn't seem to be learning the way I hoped it would. I thought that if I started classifying open-ended responses into my own codes/nets, it would be able to learn and apply that to future waves. However, the platform does not learn that way. At...
Very easy to navigate, and super intuitive. I love how easily accessible all the data and how easy it is to integrate our CRM. Really defines being the "voice of the customer"
There should be some pre loaded data dashboard template to make things easier. Overall this is stil a very good tool.
It's definitely a time saver! I love being able to see the themes at a glance
Very easy to navigate, and super intuitive. I love how easily accessible all the data and how easy it is to integrate our CRM. Really defines being the "voice of the customer"
The tool doesn't seem to be learning the way I hoped it would. I thought that if I started classifying open-ended responses into my own codes/nets, it would be able to learn and apply that to future waves. However, the platform does not learn that way. At...
There should be some pre loaded data dashboard template to make things easier. Overall this is stil a very good tool.