Reseñas y detalles del producto de TraxPayroll

La integración con Bamboo HR fue perfecta y el personal de soporte estuvo disponible rápidamente y resolvieron mi problema la primera vez que llamé. Estar integrado con Bamboo ha reducido los errores de mi parte y ahorra tiempo. Reseña recopilada por y alojada en G2.com.

Cuando añades un nuevo empleado, Trax no lo reconoce automáticamente y esto ha causado que me olvide de pagar a dos empleados antes de darme cuenta de que tenía que añadirlos manualmente. Reseña recopilada por y alojada en G2.com.

It processes payroll adequately. It is also owned by our HRIS, BambooHR, so that is helpful to avoid having to constantly ensure data is synced, as all data loads directly into payroll without any effort. Reseña recopilada por y alojada en G2.com.

When running your first pay run in this system, they require a wire transfer before they can start performing ACH from your bank account. This is a completely unnecessary step and not required by ACH guidelines. They claim it is related to ensuring you have the money in your account before doing any ACH transactions, but this doesn't fully make sense, especially when you have provided them with information on prior pay that has occurred just weeks/months before.

The system itself is extremely simplistic and could use some tweaks to improve user-friendliness and overall experience.

Due to the integration with BambooHR, it is difficult to perform certain actions, since BambooHR drives the data that TRAX has. For example, a terminated employee who has a pay error has to be essentially rehired in order to make any changes. To my knowledge, this is not something you see in other payroll systems. Contrary to other payroll systems, when errors arise, their willingness to help or own the process is minimal (unless you pay I'm sure).

Lastly, and worst of all, even when combined with BambooHR, they are not compliant with certain state/local laws. The biggest example is having to show time off balances on paystubs, which this system will struggle with depending on how you setup your time off. Reseña recopilada por y alojada en G2.com.

Trax integrates well with our HR platform Bamboo. We have been able to cut the time in half working on payroll. Reseña recopilada por y alojada en G2.com.

Customer service can be hit and miss. I want more easily accessible training videos. Reseña recopilada por y alojada en G2.com.

Having employees be able to edit their own time cards and request time off. Reseña recopilada por y alojada en G2.com.

Doesn’t really link great with EaseCentral. Remote Link is kind of a pain. Multiple times there have been weird issues with deductions and apparently the system creating voided dates for them. Reseña recopilada por y alojada en G2.com.

The ease of use is the best part not only for admin but also employees. There is not a lot of training required. Reseña recopilada por y alojada en G2.com.

Holidays do not carry over from year to year - have to input every year

Not really a fan of the 100 per hour instead of 60 - employees often get confused Reseña recopilada por y alojada en G2.com.

El paquete completo que ofrece TRAZ y la facilidad del sistema tanto para empleados como para empleadores. Reseña recopilada por y alojada en G2.com.

El sistema funciona bien aunque hay muchos productos similares con mejor precio. Reseña recopilada por y alojada en G2.com.

Loving the ease of use! I've used this for my small business and it worked wonder!!!!!!!

Employees loved it! Reseña recopilada por y alojada en G2.com.

A bit slow. Can take a bit of time uploading Reseña recopilada por y alojada en G2.com.

This has helped me so much. It has made timekeeping so much easier. Reseña recopilada por y alojada en G2.com.

The only thing that I wish is that it kept up with the times and had a facelift to make the software easy on the eyes. Reseña recopilada por y alojada en G2.com.

Trax has been super reliable for us and is super easy to use. Everytime we have an issue their customer service is so great to work with. Reseña recopilada por y alojada en G2.com.

I can't think of anything specifically about Trax. It fits all of our needs. Reseña recopilada por y alojada en G2.com.