Reseñas y detalles del producto de Reply

I have been working is sales for several years and used another tool for automation before. Compare to that one, Reply is more convenient, has user-friendly interface, and just feature-rich tool for sequence automation. I use Reply on daily basis and there are things that I like the most:

1) As I target leads from different countries and continents, I like the option of choosing the time zone for each sequence. That gives me a chance to use Reply around the clock.

2) Now I can launch more advanced sequnces as Reply offers me multiple communication channels (to name a few, LinkedIN, emails, WhatsApp), so I can design a scenario and mix the ways of reaching the contact out.

3) I can view my own statistics for a particular time period in the Report section.

4) Thanks to a special access I can check the suqences of my team members.

5) I can import contacts for sequences in different ways - for me the most used way is the automatic integration from our CRM, but I also tried csv files and manual records.

6) At any time can get fast tips from customer support with the appropriate articles to read. Reseña recopilada por y alojada en G2.com.

The contact can participate in one sequence at a time. Sometimes, I need to launch a second small sequence to inform my contacts about the upcoming webinar and do that without removing them from the major sequence. So, if I add them to the second one they are automaticaly removed from the first sequence. Reseña recopilada por y alojada en G2.com.

Reply has totally transformed how I handle sales outreach. The interface is clean and intuitive, so I had no trouble navigating it right from the start. I was up and running with my first sequence in no time, which was a huge relief since I’m not exactly a tech expert. Now, I rely on it every day to automate my emails, check on my progress, and stay organized 👍 The onboarding process was quite smooth. It connects effortlessly with my existing tools, which made the transition so easy. Our team was also impressed by the variety of features. From email automation to detailed analytics and even options for LinkedIn outreach or calls, it’s got everything I need to run effective campaigns. What is about integration – connecting it to our existing CRM system was seamless. Reseña recopilada por y alojada en G2.com.

To be honest, there’s not much to dislike. I’d say if you’re new to this kind of tool, all the features can feel a little overwhelming at first. But with a great customer support and helpful tutorials, it’s not a big deal. Reseña recopilada por y alojada en G2.com.

The solution is very flexible, you can write different email variants, test hypotheses, and personalize all emails. Plus, as a department head, I can see all the statistics and analytics, compare results, see all correspondence, and compare channels. Also, all data on emails and statuses is transferred to Hubspot.

I would also like to mention the support team. All issues are resolved quickly. Reseña recopilada por y alojada en G2.com.

there are not enough tools for working with Companies - filters. Reseña recopilada por y alojada en G2.com.

La forma en que puedo manejar fácilmente las bases de prospectos. Quiero decir, agruparlos, moverme de una secuencia a otra. La mejor interfaz de usuario que he conocido. Me gusta la forma en que puedo usar plantillas, filtrar y segmentar audiencias (prospectos), crear hilos y seguimientos. Reseña recopilada por y alojada en G2.com.

Es bueno para campañas de mensajería masiva, pero no tan bueno para manuales o personalizadas. Por ejemplo, si quieres enviar 100 correos electrónicos personalizados iniciales y luego hacerles seguimiento con los seguimientos comunes, tienes que crear 100 secuencias diferentes. Por otro lado, las plantillas te permiten crearlas con menos rutinas manuales. Además, puedes agrupar tus secuencias. Así que no es un gran problema para mí. Reseña recopilada por y alojada en G2.com.

The analytics and reporting features are a game changer, too. I can track open rates, responses, and overall campaign performance in real-time, which helps me constantly improve my strategy. Plus, the integration with other tools I use saves me a lot of time!

What really stands out for me is the support team. They’ve been super responsive and helpful whenever I've had questions or needed guidance. It’s great to know there are real people behind the platform who care about my success. Reseña recopilada por y alojada en G2.com.

I've been exploring the Reply platform, and while it has some great features, there are a few things that didn't quite work for me. I found the user interface a bit overwhelming at times, and it took me a while to get used to it. Additionally, some automation options felt a bit limited for my specific needs. Reseña recopilada por y alojada en G2.com.

I love that Reply includes all outbound methods, not just email. We use Reply for outbound emails but also phone calls, SMS, and LinkedIn. Way better than trying to stack a bunch of different technologies and running a Zapier between them. With Reply, it all just works and the best part is that your tasks are all in one place. Reseña recopilada por y alojada en G2.com.

I wish Reply had a mobile app that allowed you to manage your SMS inbox since texts require a faster response and you're not always on desktop. Reseña recopilada por y alojada en G2.com.

reply has completely tarnsformed how we handle cold outreach and email automation. the platform is super good, making it easy to set up personalized sequences without any haslles. The integration with CRM is seamless and analytics provide clear insights into whats working and what not. the customer support team is alos quick to respond and they are really helful. Overall reply is all in one tool that is easy to use and delivers results. Reseña recopilada por y alojada en G2.com.

Email response rate is somehow a little confusing to analyse. Also complex features little hard to nevigate but its not a issue. Also pricing is a bit high for a small startup or beginners. Reseña recopilada por y alojada en G2.com.

I found Reply.io to be pretty easy to use for setting up and managing sales campaigns. The interface is simple, making email personalization a walk in the park, although I wish it was a bit more intuitive, especially for those new to marketing automation. Setting up the platform was a breeze, I had no issues importing contacts, creating lists, and designing sequences for email and LinkedIn campaigns. However, there is a learning curve when optimizing these sequences to avoid small glitches that take some time to get right.

Reply.io customer support responds quickly, which is great when I need help right away. However, the quality can be hit or miss, especially with more complicated issues like integrations or billing disputes. Chat support is good for quick fixes but not so much for deep problem-solving. I use Reply.io for my Account-Based Marketing (ABM) campaigns, and I can run multiple campaigns a day. However, the 400 email daily limit per user does keep things in check for deliverability.

The AI features for email personalization and sentiment analysis is where Reply.io shines, I engage with my prospects better. Reseña recopilada por y alojada en G2.com.

Some features can be a bit tricky to navigate and I had issues with the stats and reports section especially when custom fields from CSV imports don't sync as expected. Integrations with automation tools like Zapier and make.com have been mostly smooth I can create dynamic workflows but I had some issues with CRM mappings to make sure all data syncs correctly.

Secondly, you cannot use the same list simultaneously in two different sequences. That's a bummer. Reseña recopilada por y alojada en G2.com.

We have been noticing that we have received more leads coming in as we are using Reply.io to reach out to researchers.

More individuals are learning about Precisionary Instruments and this has been a great tool to get us more out there on the market. We use it frequently to reach out to researchers who we know would benefit from our machines. Reseña recopilada por y alojada en G2.com.

At this time, I haven't had any negative experience to discuss. Reseña recopilada por y alojada en G2.com.

Tiene un montón de características excelentes, algunas que ni siquiera me di cuenta de que me interesarían. Quería usar esto para enviar correos electrónicos a una lista de contactos que compré sin agregar a mi plan regular de suscripción de marketing por correo electrónico. Fue bastante fácil de configurar y tiene más opciones que me doy cuenta de que podría probar también. Me interesa revisar la función de LinkedIn porque sé que sería realmente beneficiosa para mi negocio. El soporte al cliente también fue muy útil, no solo recomendando artículos para ayudar con mis problemas, sino también asegurándose de que tuviera una buena experiencia. Reseña recopilada por y alojada en G2.com.

El precio es un poco más alto de lo que esperaba pagar. También me llevó un poco de tiempo averiguar cómo configurar todo. Algunas configuraciones están predeterminadas a cero, lo cual no me di cuenta, así que tuve que solucionar problemas para averiguar por qué mis correos electrónicos no se enviaban. Reseña recopilada por y alojada en G2.com.