Friendly team and always endevaour to help and be helpful. Starting to work closer together with the team to obtain a better understanding of trends and consumer behaviour so we can make more insightful desicions with our marketting. Reseña recopilada por y alojada en G2.com.
Lacking some insight and suggestions on improvements, however this is starting to improve, and we are working together to get towards understanding of trends and consumer behaviour so we can make more insightful desicions with our marketting. Reseña recopilada por y alojada en G2.com.
The ability to easily segment your data lists and the drag and drop interface for campaign set up makes it very easy to create and commission multiple schedules. The team are also very reliable, responsive and a pleasure to work with. They share the same visions for growth and their continued focus on providing support and offering solutions quickly has been outstanding. Reseña recopilada por y alojada en G2.com.
There is no send time optimisation which would be a great tool to help increase open rates. Reporting could be a little difficult to navigate for those who do not use the platform often and it would also be very helpful to be able to upload multiple images/files at once. Reseña recopilada por y alojada en G2.com.
Redeye has allowed us to build out our customer journeys and provide a multi-channel experience. The platform provides us with some strong customer insight and allows us to segment/target at a good level, whilst being relatively simple to use and providing the ability to turn around campaigns in short time. Reseña recopilada por y alojada en G2.com.
There are some limitations around the level of segmentation and journey/campaign building capabilities, when wanting to move to a very advanced level, however, there are workarounds to these limitations and most scenarios can be catered for. Reseña recopilada por y alojada en G2.com.
The RedEye team are supportive, the email campaigns look professional, modern and clean. Our CT rate, open rate and engagement have increased since using RedEye. Excited to continue to grow our engaged subscribers. Love the heat map/ analytics of the email campaigns Reseña recopilada por y alojada en G2.com.
N/A - nothing as of yet! So far, very good Reseña recopilada por y alojada en G2.com.
The support we receive from the RedEye team members is always appreciated. This year particularly we have had to be incredibly reactive to Government advice changing almost constantly, with plans having to be reviewed on a daily basis. With their help we have been able to keep our guests up to date as much as posisble. Reseña recopilada por y alojada en G2.com.
We have needed to split out guest data pots in different ways this year to monitor their results more closely. It would be good if we could do this without needing to send multiple schedules. Reseña recopilada por y alojada en G2.com.
Nuestra gerente de cuenta es como una extensión de nuestro equipo - ella es tan dedicada y no podría criticarla. Reseña recopilada por y alojada en G2.com.
El constructor de segmentación podría ser más intuitivo y me gustaría tener más acceso frontal a nuestros registros. Reseña recopilada por y alojada en G2.com.
Redeye are always available and quick to respond on short notice requests. Reseña recopilada por y alojada en G2.com.
Not being able to see the total volume of a send without setting up a schedule before any other emails have gone out that day. A tool which solved this would aid send volume planning. Reseña recopilada por y alojada en G2.com.
The tool itself is easy and straightforward to use. It gives you the data and insights to make informed data driven decision to best serve your customers. Paired with the support and knowledge of the Red Eye team, who are invested in understanding your business and customers, Red Eye really is more than just an automation tool, but an extension of your business. Reseña recopilada por y alojada en G2.com.
Some of the legacy systems can some times be a little clunky. Reseña recopilada por y alojada en G2.com.
The platform is straight forward, easy and efficient to use, from daily tactical emails, abandon programme to reporting, analysing and managing the database. Reseña recopilada por y alojada en G2.com.
There is some creative restrictions when it comes to implementing specific elements on certain email providers. Reseña recopilada por y alojada en G2.com.