Plaid's support team is very responsive and takes the time to explain errors and resolution steps for each case we open with them. They always follow up to ensure that our users' issues have been resolved and see cases through to resolution. They have integrations with thousands of banks, allowing nearly all of our users to link their bank account/credit card. Reseña recopilada por y alojada en G2.com.
Issues can sometimes take months to resolve. Sometimes users have given up and deleted their accounts by the time their issue is resolved. There are also semi-frequent issues with some banks. Reseña recopilada por y alojada en G2.com.
31 de 32 Reseñas totales para Plaid
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I've been running Plaid for many years for both business and non-profits without many issues. Link is extremely easy to integrate and start using. The API is reasonable and stable. Reseña recopilada por y alojada en G2.com.
For the very few times I've needed customer support, I wasn't too impressed. I've talked to both amazing reps and also ones that didn't understand what I was talking about. But this was years ago. I haven't had to contact customer support in more than 4 years. Reseña recopilada por y alojada en G2.com.
Plaid has a highly customizable user experience that we can fit to our needs, and also provides plenty of different products that provide information we can get from the single connection. Highly useful in verifications and underwriting, and can also reduce fraud when used carefully. Reseña recopilada por y alojada en G2.com.
Keeping up with the changing technology requirements is difficult to prioritize against other initiatives, and can make it difficult for us to stay current. This leaves us with default features, which are fine, but not customized to our specific requirements. Reseña recopilada por y alojada en G2.com.
The client libraries are solid. Documentation is good overall. The developer logging available in the Plaid console is comprehensive at a level that sets the bar for the industry. Reseña recopilada por y alojada en G2.com.
It's pricey. Our Account Managers were not always on the ball in terms of account communication. There is not quite enough metadata about institutions to help us slice the institutions into groups that would help our app communicate with end users.
Account selection across connections can be improved. Reseña recopilada por y alojada en G2.com.
Los precios son bastante asequibles y tienen muchas ofertas de productos. Reseña recopilada por y alojada en G2.com.
Las integraciones de corretaje son inestables en el mejor de los casos. Nuestra aplicación dependía en gran medida de Plaid para conectarse a las cuentas de corretaje de los usuarios. Había MESES en los que una integración dejaba de funcionar (ehem... M1 Finance, Fidelity). Algunas de las corredurías más grandes simplemente no funcionan. Reseña recopilada por y alojada en G2.com.
Excellent API documentation. Easy to use inside iOS, Android or webapp. Easy to implement API as a financial institution.
Used by our customers on a daily level - very few issues with significant financial institutions Reseña recopilada por y alojada en G2.com.
Their transaction API examples are lacking, and couldn't contain more transaction types Reseña recopilada por y alojada en G2.com.
La facilidad de configuración de la aplicación y la versatilidad de la interfaz para los usuarios es increíble. Reseña recopilada por y alojada en G2.com.
Realmente no hay mucho que desagradar, un par de caídas del sitio como uno normalmente esperaría. Reseña recopilada por y alojada en G2.com.
Una de las mejores cosas de Plaid es su integración con multitud de datos bancarios y empresas diferentes. Su fortaleza está en su rápida respuesta a las necesidades de Fintech y banca. Reseña recopilada por y alojada en G2.com.
Uno de los mayores desagrados que tengo con Plaid sería la integración con bancos canadienses y de otros países fuera de los Estados Unidos. Ha sido un proceso conseguir que se apruebe algo si estás fuera de los Estados Unidos. Reseña recopilada por y alojada en G2.com.
What I like most about plaid is firstl the peace of mind knowing the platform is secure and safe. I also love how easy it is to use and integrate with your banking information. Reseña recopilada por y alojada en G2.com.
There really isn't much I don't like to be completely honest. If I had to choose something though, It would be that more companies don't use Plaid at this point. Even though they don't now, I see a lot of companies changing to Plaid in the near future! Reseña recopilada por y alojada en G2.com.
Plaid es una forma segura y protegida para que sus clientes validen su información bancaria al hacer negocios con su empresa. Reseña recopilada por y alojada en G2.com.
No me disgusta nada de eso. Es una plataforma segura y protegida. Es fácil de usar, sin problemas. Reseña recopilada por y alojada en G2.com.
Plaid helps the customers of my accounting firm pay for one-time and recurring subscriptions with a simple, easy-to-use interface both for myself and for my clients. Reseña recopilada por y alojada en G2.com.
Plaid offers a wide array of features that many small business owners will not need. This makes the setup process seem more complicated than it needs to be. Keep your API's simple and you won't need to worry about a headache. Reseña recopilada por y alojada en G2.com.
