Pros y Contras de Mitek Systems

Mitek Systems does a great job establishing and building strong partnerships. They proactive collaborate and take a solution-oriented approach to solving problems. Working with Mitek feels less transactionable and more like a genuine partnership where the focus is on achieving the best results. Reseña recopilada por y alojada en G2.com.

Initially, there was a struggle understanding our unique business needs and tailoring offereings to our business.

Over time, our partnership continued to evolve and the Mitek team has gained more knowledge of our business needs, which has led to streamlined discussions and more productive conversations. Reseña recopilada por y alojada en G2.com.

The UI is in my opinion the best in the market currently and the key driver got selecting Mitek as a partner. The account management team are knowledgeable and accommodating Reseña recopilada por y alojada en G2.com.

The support for developers in implementing the SDK could be a lot better e.g. more documentation. I also think access to MI could be improved for example failure /rejection reasons Reseña recopilada por y alojada en G2.com.

Good backend and useful to understand and interpret

accuate data Reseña recopilada por y alojada en G2.com.

upload for documents is quite old (partially us needed to use the new system)

OGM quite hard to use

Did not have a consistent account manager for some time Reseña recopilada por y alojada en G2.com.

- The MI available from the solution is very comprehensive

- Proactive support and relationship management

- Roadmap and industry knowledge

- Offer continuous improvement Reseña recopilada por y alojada en G2.com.

- Remediation of assurance findings was a difficult and time consuming process Reseña recopilada por y alojada en G2.com.

The flexibility and ease in which we're able to change the customer journey. Reseña recopilada por y alojada en G2.com.

It's not so much a dislike, but the transition from HooYu to Mitek has taken some getting used to. Reseña recopilada por y alojada en G2.com.

The product is about as good as it gets in terms on protection from digital fraud. Reseña recopilada por y alojada en G2.com.

Only that coverage in some regions is more extensive than in others Reseña recopilada por y alojada en G2.com.

Really easy to configure. User friendly for end clients and ability to brand product. Reseña recopilada por y alojada en G2.com.

I really like the brand name HooYu - it describes what the system does. Please keep it. Reseña recopilada por y alojada en G2.com.

Easier Integration

Great customer support

Trusted document validator Reseña recopilada por y alojada en G2.com.

Customers should be able to make use of new releases without changing JS version or SDK integration. Reseña recopilada por y alojada en G2.com.