Pros y Contras de Matter

Matter helped us to show employee appreciation, not just through the love shown by others, but also with financial inventives. Usage for our company has been at around 65% weekly, and the feedback from the team has been exceptional. We used to just use a simple Jotform and call them "Zaps" but there was no upside to using it, and it was extremely time consuming to have to read them manually to everyone monthly. All in all it was a good investment, especially since our team is on the road most of the time, they're able to communicate and share appreciation in a public forum, allowing everyone to get to know each other a bit better while also being rewarded. Reseña recopilada por y alojada en G2.com.

It's a bit pricey, but still market average. It didn't integrate with Google chat, which is our primary resource for office communications so we had to add Slack primarily for Matter, but that's it. Reseña recopilada por y alojada en G2.com.

The most helpful part of Matter is that it encourages positive feedback from peers. Sometimes when we think about employee engagement we think in terms of top-down, that it should be coming from managers, but I think peer feedback is just as (if not more) meaningful. I love that the coins add up towards real gift cards that employees can use however they wish. I love that the integration with Slack is seemless! Approving gift card requests is so easy! I love how easy it is to keep track of everyone's birthdays and work anniversaries. Reseña recopilada por y alojada en G2.com.

No downsides to using Matter that I can think of. Reseña recopilada por y alojada en G2.com.

I like that matter helps create a rewarding environment for every team member, this is incredibly beneficial, especially for online companies.

It allows everyone to give and receive positive feedback, celebrate goals and achievements, and recognize good performance.

This fosters a positive and motivating workplace culture, promoting growth and collaboration among team members. Reseña recopilada por y alojada en G2.com.

sometimes you may forget about somebody or completely omit somebody due to not going above and beyond, this can affect negatively those underperforming.

Sometimes you feel obligated to give Kudos, even when somebody is not deserving because of this. Reseña recopilada por y alojada en G2.com.

One of Matter's standout features is its intuitive and clean interface. Whether you’re tech-savvy or not, navigating the app feels effortless. The design prioritizes simplicity, so users can quickly jump into giving and receiving feedback without the frustration of a complicated setup or overwhelming options. I enjoy the integration with Slack and the ease with which you can celebrate team wins, birthdays and work anniversaries.

It supports people using it frequently and I like the reminders and that it doesn't take long to use. Reseña recopilada por y alojada en G2.com.

The range of apps it integrates with is still limited and growing but this would be the only drawback for me. Reseña recopilada por y alojada en G2.com.

I love the Kudos function, and how well it integrates into Teams. Reseña recopilada por y alojada en G2.com.

Their storefront to spend the coins is not easily customizable. I would love to see a more customer facing store, where I can personalize the coin spending to maximize my own brand. Reseña recopilada por y alojada en G2.com.

En los últimos cuatro años hemos duplicado nuestro número de personal a tiempo completo y recientemente hemos estado luchando con la comunicación y la visibilidad entre departamentos, a pesar de que nuestro personal trabaja estrechamente juntos. Matter ha puesto el reconocimiento en manos del personal individual, dándoles a cada uno el poder de marcar la diferencia en nuestra cultura. Esto también ha aumentado la visibilidad de las grandes cosas que hace nuestro personal a tiempo parcial. Reseña recopilada por y alojada en G2.com.

A menudo, Matter inicia mensajes de lunes en días festivos nacionales. Sería bueno si pudiera hacer clic en un cuadro para que estos mensajes se envíen por defecto al día siguiente. Encuentro que obtenemos mucho menos compromiso cuando estos mensajes se publican en días festivos laborales; muchos de nosotros todavía trabajamos en estos días, pero muchos están fuera y el personal es consciente de cuándo publican y quién recibe una notificación. Reseña recopilada por y alojada en G2.com.

1. Ser visto y reconocido, en un lugar de trabajo es importante que alguien haya visto tu esfuerzo. Matter lo hace más fácil para todos al resaltar a cada uno.

2. Dar crédito a otros, al igual que nosotros mismos, otros también quieren ser reconocidos, por lo que Matter ofrece otra oportunidad para que otros compartan parte de su éxito.

3. Sentirse un ganador siempre, Matter me hace sentir como un campeón y me motiva a sobresalir aún más.

Es muy fácil de usar y tiendo a crear mis propios Kudos personalizados, lo cual disfruto. Hay momentos en los que quiero canjear puntos. El servicio de atención al cliente de Matter me apoyó de inmediato. No tomó mucho tiempo para resolver mi problema. Matter construyó soluciones a prueba de futuro. Reseña recopilada por y alojada en G2.com.

No hay nada que pueda decir para no gustar de Matter. Según mi experiencia como freelancer, es una plataforma impecable. Reseña recopilada por y alojada en G2.com.

The implementation was ALMOST the easiest thing in the world, honestly if it would work with G chat it would be, but we have a MDM on all of our devices, so I was able to send slack, setup a channel for our company, and implement Matter all within a few days. The recoginition, the kudos that our team gets to use, and they can't be stacked so everyone gets a set amount weekly, makes it super easy. We made a very large increase in retention, and we did do a lot, but Matter definitely helped. Reseña recopilada por y alojada en G2.com.

The lack of G chat implementation. That's about it. Reseña recopilada por y alojada en G2.com.

The easy to use UI and the integration with Slack is what I liked the most about Matter Reseña recopilada por y alojada en G2.com.

There are some downsides of Matter Bot on Slack like lack of some explicit options that may help in cases where the user doesn't want to notify the folks to whom others the user has appreciated. Reseña recopilada por y alojada en G2.com.

It's been great for our fully remote company- its easy to use and fun to make custom kudos. I like that it gets people interacting kind of "off topic" while at work. If we could do gif options or have the custom part of kudos upload area be a bit larger that would be cool too1 Reseña recopilada por y alojada en G2.com.

Wish we could see what we have given for Kudos - like a history. Reseña recopilada por y alojada en G2.com.