Lo que me encanta de JOAN es que es realmente fácil reservar tu lugar preferido sin tener que pasar por muchas complicaciones. JOAN fue un buen recurso para usar mientras trabajaba en HAGER-Executive Consulting. Realmente mejoró el ambiente de trabajo al agregar valor. La configuración inicial fue muy fácil debido a su simplicidad, por lo tanto, no hubo dificultades para comenzar. El servicio al cliente es el mejor atributo de JOAN, fueron muy rápidos en responder a todas las consultas y resolvieron todos los problemas al instante. Y frecuentemente usamos el producto a lo largo del día, lo que ya indica la confianza y comodidad del producto. De la extensa lista de características, optimiza todas las posibles áreas de necesidad, tanto del cliente como de la empresa tanto como sea posible. Y el hecho de lo bien que la solución opera con el entorno de aplicaciones existentes es particularmente satisfactorio. ¡Simplemente hace el trabajo! Reseña recopilada por y alojada en G2.com.
No hay nada que me desagrade de Joan todavía. Reseña recopilada por y alojada en G2.com.
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For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Reseña recopilada por y alojada en G2.com.
Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Reseña recopilada por y alojada en G2.com.
La mejor parte que me gustaría mencionar sobre todo el sistema Joan es su gestión. Migramos de Exchange On-Prem a Exchange Online el año pasado y el soporte de Joan me ayudó a migrar el sistema al Cloud Connector. Nos deshicimos del servidor Ubuntu donde estaba el conector On-Prem y desde entonces no hemos tenido ningún problema. Funciona perfectamente, realmente fácil de usar. Reseña recopilada por y alojada en G2.com.
Cuando estamos configurando un dispositivo por primera vez, el código de inscripción no aparece. Tenemos que mantener el dispositivo cargado por más de un día. Reseña recopilada por y alojada en G2.com.
As an organisation that moved to a hot-desking model post-lockdown we needed a system to ensure our colleagues could book desks and see who was in the office and when. Joan provides this for us with a really simple to use, user friendly interface. We were able to roll the system out without the need for lengthy, complex training sessions which always helps. Reseña recopilada por y alojada en G2.com.
No real downsides once people got used to using the system Reseña recopilada por y alojada en G2.com.
The interface and devices are easy to configure and use, and are robustly built which can be handy if you have heavy handed employees! The support team are excellent, offering fast concise help on the rare occasions that you may need them. Great service for a low price. Reseña recopilada por y alojada en G2.com.
The devices themselves can be quite expensive, but as the saying goes, you get what you pay for. Reseña recopilada por y alojada en G2.com.
fácil de usar para todos. la implementación es solo un inicio de sesión con tu dirección de Gmail. no sé cuántas más características hay, pero para planificar tu espacio de oficina y saber qué empleados están en la oficina ahora o los próximos días/semana es muy útil para coordinarte y obtener algunos KPIs importantes. el soporte también es muy útil y fácil de contactar. Reseña recopilada por y alojada en G2.com.
no sé qué más puedes hacer en Joan. pero tal vez si hubiera aún más funciones/características que ayuden a coordinar a tu equipo o les den más oportunidades para usar la herramienta :) Reseña recopilada por y alojada en G2.com.
Since we have installed Joan room booking system, to fight for a meeting room is over, and with a large room with multipe doors, we have a unit each point of entry and with the pro model, this includes a traffic light system to show from afar that its in use with the red glowing orb around the unit.
It was quite stright forward to get it configured and working, very little information had to be given to users.
The quick book feature of walk ups is conveniant.
Have had an issue with one unit, and was convinised that this was faulty and would require replacement, but after a quick remote session with a tech they not only got it running, got the software updated and stayed online until i was happy it was all working.
This is a system that is used all the time now. Reseña recopilada por y alojada en G2.com.
If a meeting finishes early, you are not able to show that the room has been released for use, but being able to extend a meeting from either the 365 calender or from the unit itself is also a good feature.
Screen and status lights on the pro model could be a little brighter. Reseña recopilada por y alojada en G2.com.
I love how they mount so easily on the glass and have long lasting batteries eiliminating the need for messy cords. They're clean, nice looking and integrate easily to G-Suite. When rooms are busy, they turn dark, making it easy to quickly identify which rooms are free for use, without the need to walk up and read which are avaialble. Customer support has been great, although they're based in EU, so you can't get an immediate response. Reseña recopilada por y alojada en G2.com.
Given that their customer service is based overseas, it takes a minute to get a response if you're needing support. They're super responsive and friendly, which has been great, despite a bit of a delay due to time zones. We bought a couple of the devices via auction so getting them disconnected from the previous owner took a little doing, but uneventful once we got to that point. They're a little spendy, (devices + monthly subscription) but I think will be worth it for the team. Reseña recopilada por y alojada en G2.com.
Joan is a solid choice for meeting room booking management. The setup process is straightforward, and the interface is intuitive, making it accessible for all team members. While the software is generally low-maintenance, the support team is quick to respond and assist with any issues that arise. Joan offers a reliable solution for organizing meeting spaces efficiently.
Our users find it easy to book a meeting room, check in and get an overview of the meeting room status - right at the meeting room. Reseña recopilada por y alojada en G2.com.
While Joan is a useful tool for managing meeting room bookings, I’ve encountered an issue where the screens occasionally freeze. When this happens, it can be quite challenging to unfreeze them, which disrupts the otherwise smooth experience. It’s a drawback that I hope will be addressed in future updates to improve the overall reliability of the system. Reseña recopilada por y alojada en G2.com.
Joan booking devices are highly valued for their sleek design, e-ink display, real-time room availability, seamless calendar integration, energy efficiency, and easy installation. Reseña recopilada por y alojada en G2.com.
Some users dislike that Joan devices rely on a stable Wi-Fi connection, which can cause disruptions, and the limited functionality of the e-ink display compared to more advanced digital screens. Reseña recopilada por y alojada en G2.com.
Comenzamos a usar Joan cuando nos mudamos a una nueva oficina en febrero. Nuestro equipo creció de 8 personas con una pequeña sala de reuniones a 16 personas con una sala de conferencias y una sala de reuniones, y tener un sistema para monitorear el uso, enviar recordatorios (tanto al personal como a los invitados) y ayudar a programar espacios ha sido invaluable. Reseña recopilada por y alojada en G2.com.
La batería se agota antes de estar oficialmente vacía. A veces recibimos una alerta de batería agotada y tan pronto como la conectamos para cargar, todavía tiene más del 50% de batería restante. Reseña recopilada por y alojada en G2.com.
