Customability for example: ability to amend each workflow phase to have different notifications, slas ect
Ability to automate example: automatic links sent, logic to bring in different approvers based on custom data, ability to change status' between phases
Customer support: the CSM team are available whenever needed and deal with escalations and issues in a timely manner
Creditsafe reporting is not static but continuous which helps highlight any risks and manage Reseña recopilada por y alojada en G2.com.
Reporting feature is very basic, we will have to integrate with another tool to pull data from Gatekeeper. This could be fixed by using a dashboard
Unable to duplicate phases, we have multiple workflows with similar phases. All logic has to be done manually multiple times which is time consuming and allows higher chance of human error
Unable to store documents via the tool, we have lots of training material we have created which we need to store locally rather than the ability to store in the tool
Unable to add multiple vendor emails to one card.
User configuration is very complicated, all user configuration is solely based on contracts so if a vendor does not have a contract users do not have access to add comments.
Data importing can be complicated and difficult for companies that do not use google as their platform. For example, we complete data entry in excel then have to copy and paste into a google sheet to re-download and upload again Reseña recopilada por y alojada en G2.com.
76 de 77 Reseñas totales para Gatekeeper
Sentimiento General de la Reseña para Gatekeeper
Inicia sesión para ver el sentimiento de la revisión.
Hay varias cosas buenas que me gustan de Gatekeeper, el Panel de Control, el diseño, pero sobre todo, la facilidad de uso.
Cualquiera que tenga conocimientos básicos de cómo usar un portal en línea definitivamente puede usar Gatekeeper, ya sea para agregar un nuevo contrato, subir un acuerdo actualizado a un contrato existente, agregar nuevos usuarios, etc.
También tiene una cantidad casi ilimitada de recursos de guía si alguien se encuentra atascado en algún lugar mientras usa el sistema.
Y antes de que se me olvide, también ofrecen un proceso de implementación robusto donde un experto dedicado de Gatekeeper se toma el tiempo para revisar secciones individuales de Gatekeeper para asegurar que desde el día 1 de estar "en vivo" con Gatekeeper, cualquier usuario esté bien equipado para usar el sistema. Reseña recopilada por y alojada en G2.com.
Como dicen, ningún sistema es perfecto, pero realmente es difícil decir qué no me gusta de Gatekeeper y dejarlo así. Reseña recopilada por y alojada en G2.com.
Gatekeeper has a super friend user interface and this makes navigation and finding contracts either by type of contract or client easy.
Although we are a small company, GateKeeper has made a massive difference to our contract management. We can now easily track expiry dates (and be alerted to them), find key information on contracts at the touch of a button and collaborate as a team as they are drafted. Creating contracts from the generation form is also super quick and very easy. The data fields are customisable, which was important to us and the system seems very scalable for when your company grows, with various add ons available.
The GateKeeper team is super friendly and made the implementation process really simple to digest. I'd highly recommend. Reseña recopilada por y alojada en G2.com.
We'd have loved to have seen a live online collaboration tool, but it's not quite there yet. Equally we'd like to see redline on any changes a client made. We understand both of these things are on their way. Reseña recopilada por y alojada en G2.com.
Gatekeeper has a user-friendly interface which makes it incredibly easy to navigate. Users within the organisation will not need extensive training to find what they want to look for, which removes the need to spend time and effort into training. Standout features for Gatekeeper is definitely its scalability, organisations are able to tailor Gatekeeper to their needs (i.e.how they would like to use Gatekeeper in accordance with the size and scale of the organisation itself); as the organisation matures, Gatekeeper also has the necessary tools to adapt to its growing needs and maturity. Furthermore, the team at Gateekeeper is always super helpful and friendly. Reseña recopilada por y alojada en G2.com.
Pricing structure can be seen as expensive, especially for smaller businesses. Reseña recopilada por y alojada en G2.com.
Gatekeeper is a very user friendly system, with implementation thoroughly supported by the Gatekeeper team.
The intuitive system makes it straightforward to add new records and keep existing information updated, with simple search functions, ease of editing/uploading and simple to build workflows and custom fields.
The system is backed up by compliment of user guides and also with regular sessions held to update on new functionality, meaning you are always up to date with how the system can work better for you. Reseña recopilada por y alojada en G2.com.
The additional modules are quite expensive.
Some custom developments cannot be made unless voted for in the Ideas Forum, which means they may never be available. Reseña recopilada por y alojada en G2.com.
Llegué a la experiencia de Gatekeeper sin apoyo interno debido a una transición dentro de mi empresa. El equipo de Gatekeeper ha estado a mi lado pacientemente paso a paso para ayudar con todos los aspectos que se personalizaron previamente. Nuestro Consultor Senior de Implementación, Chris, es intuitivo con nuestras necesidades y es impresionante con su experiencia en el producto Gatekeeper. Chris, Robyn y su equipo de GK son tanto proactivos como receptivos, proporcionando consejos y orientación valiosos que ayudan a nuestra organización a alcanzar nuestros objetivos. Reseña recopilada por y alojada en G2.com.
Que el énfasis en la moneda podría ser eliminado u oculto de mi panel de control. No es una prioridad en cómo utilizamos Gatekeeper. Reseña recopilada por y alojada en G2.com.
Gatekeeper has been an integral part of daily work and helps to keep employees and vendors in compliance with contract and vendor management policies. The ease of finding vendors and contract information, tracking the status of contracts and vendors, and renewing various required documentation with expiration dates and labeling features is super helpful. The messaging capability is also helpful. It tracks conversations related to contracts and vendors, even if the response is from an e-mail account. Reseña recopilada por y alojada en G2.com.
My only complaint is not being able to archive or delete vendor contacts (users). Re-titling them can currently overcome this, but I believe they are working to change this. Reseña recopilada por y alojada en G2.com.
Gatekeeper es la herramienta que sigue dando. Manteniéndose al día con las últimas tendencias que ofrece a los clientes una variedad de usos para el sistema. El apoyo de Gatekeeper es siempre 10/10 y siempre se tomará el tiempo para ayudar cuando sea necesario. Reseña recopilada por y alojada en G2.com.
Desearía que hubiera más módulos sobre ESG como un interés emergente para todas las empresas. Reseña recopilada por y alojada en G2.com.
Gatekeeper is easy to use and easy to implement. Customer support has been extremely helpful as I am using the platform often. Reseña recopilada por y alojada en G2.com.
The number of features was difficult to lean at first. Integration was challenging in the beginning as it was a new system. However, the team was very helpful in helping us understanding the various components of integration, implementation, and beyond. Reseña recopilada por y alojada en G2.com.
Gatekeeper proporcionó automatización para nuestra administración de gestión de contratos para evitar el archivo estándar en sitios de SharePoint y carpetas de PC.
También pudimos crear flujos de trabajo específicos para nuestro proceso de aprobación de contratos para crear un proceso de aprobación simplificado. Reseña recopilada por y alojada en G2.com.
Hubo un poco más de carga de trabajo requerida de nuestra parte para implementar el sistema, sin embargo, en términos de uso del sistema, ¡ninguna desventaja! Reseña recopilada por y alojada en G2.com.
La facilidad con la que se pueden hacer cambios a cualquier cosa. Cómo se pueden crear flujos de trabajo para ayudar con los procesos. Reseña recopilada por y alojada en G2.com.
El Centro de Ayuda no es fácil de navegar. Demasiada lectura para encontrar lo que buscas. Reseña recopilada por y alojada en G2.com.
