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Gainsight Customer Communities

Reseñas y detalles del producto de Gainsight Customer Communities

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Descripción general de Gainsight Customer Communities

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¿Qué es Gainsight Customer Communities?

Gainsight Customer Communities es un poderoso destino comunitario centralizado que reúne a tus clientes, recursos y productos. La comunidad todo en uno te permite escalar cómo involucras, retienes y deleitas a tus clientes al unificar tus recursos de clientes, aprovechar las capacidades de búsqueda dinámica e inteligencia artificial, construir una comunidad de usuarios influyente y proporcionar un único destino de éxito para tus usuarios.

Detalles Gainsight Customer Communities

Sitio web del producto

Discusiones

Comunidad oficial de Gainsight Customer Communities

Idiomas admitidos

German, English, French, Dutch, Spanish, Chinese (Simplified)

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Descripción del Producto

Gainsight Customer Communities es una herramienta moderna de comunidad en línea diseñada para centralizar contenido orientado al cliente con un conjunto completo de módulos comunitarios que incluyen foros, base de conocimientos, ideación de productos y más, reunidos con búsqueda federada e inteligencia artificial generativa.

¿Cómo te posicionas frente a tus competidores?

Gainsight Customer Communities es el primer destino de autoservicio todo en uno diseñado específicamente para empoderarte a involucrar y retener a tus clientes. CC te proporciona un único lugar de referencia para soporte, mejores prácticas, ideas y comunidad, y te permite entender a tus clientes como nunca antes. También ofrecemos una experiencia de usuario superior, incluyendo características galardonadas como constructores de widgets sin código, una interfaz de usuario intuitiva e integraciones poderosas, aportando un impacto de alto valor a tu empresa y clientes.

Detalles del vendedor

Vendedor

Gainsight Inc.

Sitio web de la empresa

Año de fundación

2009

Ubicación de la sede

San Francisco, CA

Twitter

@GainsightHQ
13,393 seguidores en Twitter

Página de LinkedIn®

www.linkedin.com
1,115 empleados en LinkedIn®

Descripción

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly
00 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in
0
0. In
0
1, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

TJ

Resumen proporcionado por:

Tori Jeffcoat

Reseñas Recientes de Gainsight Customer Communities

3/13/2025

A

Usuario verificadoMediana Empresa (51-1000 empleados)

3.5 de 5

"I have had an ok experience using Gainsight Customer Communities for my business"

It has a great experience along with customers offering a great feedback loop and less retention while enabling the share of knowledge b ase

3/11/2025

JM

Jonida M.Pequeña Empresa (50 o menos empleados)

5.0 de 5

"Good customer experience"

I like having everything in just one platform.Everything is more organized and makes my work easier.

3/3/2025

DH

Diego H.Mediana Empresa (51-1000 empleados)

4.5 de 5

"Best way to connect with customers and know their opinions!"

The most helpful thing about Gainsight Customer Communities is being able to connect with customers and let them express their opinions on certain ...

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Contenido Multimedia de Gainsight Customer Communities

Demo Gainsight Customer Communities - Gainsight community

Gainsight's thriving Customer Success community runs on inSided: "... Perhaps the best part for me is the feeling that I finally have a vendor who is a true partner in helping ensure the long term success and growth of our community." - Lila Meyer, Director Product Education and Community at Gain...

Demo Gainsight Customer Communities - Connect the Gainsight Digital Hub to all your favorite services

Out-of-the-box integrations with Salesforce, Zendesk, Zapier, Gainsight, Mixpanel, JIRA and Google Analytics

Demo Gainsight Customer Communities - Sonos community

Improving customer experience for millions of users Sonos uses Gainsight Digital Hub to adopt a peer-to-peer support strategy. Today, their community is the starting point for customer care on multiple digital channels.

Demo Gainsight Customer Communities - SoundCloud community

Scaling quality service for 175 million listeners Soundcloud leverages their 175 million monthly users to provide relevant answers in a highly scalable way and provide great support without increasing their head count.