494 ConnectWise PSA Reseñas
Sentimiento General de la Reseña para ConnectWise PSA
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Capacidad para ejecutar varios informes sobre acuerdos de tendencias y utilización de recursos. Reseña recopilada por y alojada en G2.com.
Ocasionalmente, el software no cargará las pantallas como se esperaba, lo que requiere un nuevo clic. Reseña recopilada por y alojada en G2.com.
La capacidad de personalizar campos de búsqueda, información que su organización desea recopilar, estados, etc. Reseña recopilada por y alojada en G2.com.
A menudo es lento al intentar moverse de un ticket a otro. Reseña recopilada por y alojada en G2.com.
Es rápido y fácil de usar. Me gusta el diseño. Te da la información que necesitas cuando la necesitas. Reseña recopilada por y alojada en G2.com.
Es defectuoso. Se bloquea a menudo, se congela. Hay que cerrarlo a menudo para limpiar la caché. Reseña recopilada por y alojada en G2.com.
I like that it in allows me to go from separate systems to being in full control Reseña recopilada por y alojada en G2.com.
The visibility is good but it could be better Reseña recopilada por y alojada en G2.com.
Connectwise allows our company to have pertinent information about our clients and their assets at our fingertips. The ticketing system is great and gives awesome insight into our techs. Reseña recopilada por y alojada en G2.com.
The biggest drawback is they should have a better integration with their other product Connectwise Control (formally Labtech). The integration is clumsy and hard to configure. Also, their customer portal is a 2 on a scale of 10. As a result we are forced to use a third party application. Reseña recopilada por y alojada en G2.com.
The ease of use is my favorite feature. New users will not take long to pick it up. I also like that is has both web and client options. Both of these work well. Reseña recopilada por y alojada en G2.com.
One of the downsides is with the Projects tab. It can be a bit convoluted to find the actual ticket number you are suppose to be working on. Reseña recopilada por y alojada en G2.com.
It keeps getting better. when I first started I felt like the UI was a bit clumsy but the learning curve was short and it keeps getting better with each update. Reseña recopilada por y alojada en G2.com.
Can take a while to get use to the UI and and times I have a hard time finding where to enter data for a customer, but I think that is mostly because we are revamping how we manage our projects. Reseña recopilada por y alojada en G2.com.
I do like the product. Having the mobile app makes things a lot easier as I am offer away from my desk, but still have the ability to keep up on tickets. Reseña recopilada por y alojada en G2.com.
I do not have many criticisms on this product. It is a solid platform, but would use some more refining. Reseña recopilada por y alojada en G2.com.
It is highly customizable and has good tools for building workflows from sales to service to billing. Reseña recopilada por y alojada en G2.com.
It can be clunky and glitchy. I spend a lot of time waiting on spinning loaders. This could be our configuration, to be fair. Reseña recopilada por y alojada en G2.com.
I like the ability to organize information about a company and the sales tracking format. Reseña recopilada por y alojada en G2.com.
I do not like that you cannot integrate with outlook email. Reseña recopilada por y alojada en G2.com.
