We discussed the scope of the project quite extensively and they were able to customize to our needs. We first started with smaller projects and as we got more comfortable, expanded to larger things. We primarily worked with the same team members who...
Magna5 offers many different service configurations and options. This has been extremely important in successfully transitioning to our virtual presence under pandemic restrictions.
Most people didn't seem interested in using the IT help desk system. Opening a ticket and eventually hearing back from someone is more complicated than just calling or emailing staff in the building. While this may help track time and expenses I think it...
We discussed the scope of the project quite extensively and they were able to customize to our needs. We first started with smaller projects and as we got more comfortable, expanded to larger things. We primarily worked with the same team members who...
Magna5 offers many different service configurations and options. This has been extremely important in successfully transitioning to our virtual presence under pandemic restrictions.
Most people didn't seem interested in using the IT help desk system. Opening a ticket and eventually hearing back from someone is more complicated than just calling or emailing staff in the building. While this may help track time and expenses I think it...