Hotel Revenue Management Systems (RMS) Software Reviews Summary
The 37 Hotel Revenue Management Systems (RMS) software reviews on G2 are generated from qualitative and quantitative feedback from real users to help you compare and research the best software product for your business. Currently there are 50 Hotel Revenue Management Systems (RMS) software products listed on G2. Based on ratings and quantity of reviews, these are the most popular:
- Cloudbeds (4.2-star rating with 7 reviews)
- Guesty (4.5-star rating with 6 reviews)
- eZee FrontDesk Hotel PMS (4.3-star rating with 4 reviews)
- IDeaS G3 RMS (4.8-star rating with 3 reviews)
- AxisRooms Revenue Management System (5-star rating with 2 reviews)
G2 users review Hotel Revenue Management Systems (RMS) software products based on criteria relating to user experience, setup, and support. On a scale of 1-10, users rate the Hotel Revenue Management Systems (RMS) software tools on G2 as follows:
- Ease of Use: 8.8/10 average user rating
- Quality of Support: 8.7/10 average user rating
- Ease of Setup: 7.3/10 average user rating
Along with rating Hotel Revenue Management Systems (RMS) software based on user criteria, G2 reviewers also provide ratings for Hotel Revenue Management Systems (RMS) software features and capabilities. Currently the highest rated features of Hotel Revenue Management Systems (RMS) software reviewed on G2 are:
- Booking Management (89% average rating)
- Administration (89% average rating)
- Platform (80% average rating)
- Marketing (80% average rating)
- Property Management (78% average rating)
Hotel Revenue Management Systems (RMS) software users on G2 also compare the more specific features of these products. Below are the more specific features they find to be the most important when researching the best Hotel Revenue Management Systems (RMS) software tools:
- Calendar (94% average rating)
- Inventory Management (92% average rating)
- Booking Aggregation (91% average rating)
- Rate Setting (89% average rating)
- Automation (89% average rating)
Hotel Revenue Management Systems (RMS) Software Review Snippets
| Questions | Responses |
|---|---|
| Here is what users liked best about these popular Hotel Revenue Management Systems (RMS) software products. |
Guesty: "They have thought of every thing. The software is geared to make life easier for hospitality management companies."
- Allyson L., Small-Business (50 or fewer emp.)
Cloudbeds: "Very responsive to requests for help. Very active Ideas community."
- Dan P., REALTOR® at Petlon Realty LLC/Keller Williams Coastal Realty, Small-Business (50 or fewer emp.)
Avondata: "Guest Management, Online Booking, and Reporting, Restaurant and bars POS"
- Tejas S., Digital Marketing Strategist at Contrado Imaging Limited, Mid-Market (51-1000 emp.)
|
| Here is what users disliked about these popular Hotel Revenue Management Systems (RMS) software products. |
Guesty: "According to the contract there is a minimum fee of 3 dollar for each reservation and if a reservation is cancelled the commission is based on the host pay out. I found out Guesty is charging me 3 dollar for every cancelled reservation altough the host pay out is 0."
- Justus R., Small-Business (50 or fewer emp.)
Cloudbeds: "They do not want to make a refund for using the service 2 days online
We contacted sales, got the information and signed in,
when the onboarding was going on we realized that Group reservations were not included
we had to call the sales manager to get it at the same price,
"
- Guillermo G., Small-Business (50 or fewer emp.)
Avondata: "Avondata lacks the depth and difficulty required for hotel chains. Its system is too simplistic for businesses in need of advanced event management tools and comprehensive reporting capabilities."
- Robin M., Small-Business (50 or fewer emp.)
|
| These are what users recommend to others considering these popular Hotel Revenue Management Systems (RMS) software products. |
Cloudbeds: "If moving from another system, get someone who is really good at manipulating data in a spreadsheet to help you get the format right for import."
- Dan P., REALTOR® at Petlon Realty LLC/Keller Williams Coastal Realty, Small-Business (50 or fewer emp.)
Mews Operations: "Its a very cost effective and easy to use solution for small scale hotels. It its easily understandable and user friendly."
- sheldon p., Small-Business (50 or fewer emp.)
Guesty: "The demo we received is accurate to the services the product provides. It's great!"
- Allyson L., Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
Guesty: "Reservation management, marketing & marketing syndication, guest comms, cleaning scheduling & comms. It does everything."
- Allyson L., Small-Business (50 or fewer emp.)
Cloudbeds: "Complete property management. One thing we did not have in our old system was Shared Inventory, which helps us maximize revenue"
- Dan P., REALTOR® at Petlon Realty LLC/Keller Williams Coastal Realty, Small-Business (50 or fewer emp.)
Avondata: "Event management at restaurants, online booking, reporting and rate management is the best to work with"
- Tejas S., Digital Marketing Strategist at Contrado Imaging Limited, Mid-Market (51-1000 emp.)
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