1. The SOAP API calls to/from Zuora are very loosely coupled, very easy to integrate with.
2. Handles subscriptions and Invoicing is really good. Bewertung gesammelt von und auf G2.com gehostet.
1. The Zuora internal objects are little complicated to understand.
2. WSDL files should be more generic for broader integration audience. Bewertung gesammelt von und auf G2.com gehostet.
- Vollständig cloudbasiert
- Standardmäßige Konnektivität mit Salesforce und anderen Systemen
- Konfiguration ist benutzeroberflächenorientiert
- Komplexe Preispläne einfach verwalten
- API-Verwaltung ist sehr gut Bewertung gesammelt von und auf G2.com gehostet.
- Umsatzrealisierungsfunktionen
- Die Preise sind sehr hoch Bewertung gesammelt von und auf G2.com gehostet.
Easy-to-use and straight forward for business users. The complexities of accounting operations for a subscription business are relatively easy to configure. Zuora Global Support is fairly responsive and helpful when troubleshooting issues. Bewertung gesammelt von und auf G2.com gehostet.
Reporting tools could be developed to be more robust and business-user friendly. Bewertung gesammelt von und auf G2.com gehostet.
- Easy setup of products and various billing models
- Robust API for connecting via NetSuite and Salesforce for additional functionality Bewertung gesammelt von und auf G2.com gehostet.
- Needs more custom configuration on the Salesforce end sometimes to fit into the business model
- When I last used it it didn't have direct debit integration, which was a major pain for a lot of customers in AU Bewertung gesammelt von und auf G2.com gehostet.
Zuora is easy-to-use which makes new users like me up and running with it in minutes. Support is great and customer responsiveness is quick. Fair product, would recommend. Bewertung gesammelt von und auf G2.com gehostet.
Satisfied with the product. Few glitches here and there from time to time but nothing that was not resolved when contacting support. Bewertung gesammelt von und auf G2.com gehostet.
Can handle a lot of bill runs (we have a lot of small value customers).
Good at quikcly changing prices
Easy for sales team to build quotes
Locks down month end reporting and recognises revenue automatically. Bewertung gesammelt von und auf G2.com gehostet.
The company is big, make that MASSIVE, on marketing and that always worries me. I attended their Subscribed Event and nearly vomited on the sickly sweet "we're so excited about our new launch" and then proceeded to announce nothing materially interesting to us.
Here are some more specifics:
- Revenue recognition rules are pretty basic
- It doesn't deal with Currency conversion
- Usage uploads work only after 5-10 attempts with no obvious reason why and then get recorded as £0 recurring revenue (despite recurring)
- OneTime products look clunky on invoices (they get given a single date as the time period, which is wrong) and clutter the list of subscriptions (which ones are active vs OneTime?)
- If you are using SFDC it can't report historic metrics like MRR
- No data uploader Bewertung gesammelt von und auf G2.com gehostet.