Yardi Breeze Vor- und Nachteile

We converted to Yardi Breeze from two other property management platforms which were used in conjuction with a standalone accounting program and a standalone maintenance request platform. We had not tenant portals, one of the programs operated on a cash basis only with zero audit tracking functionality, and the other property management program was very dated with batch reports that were literally impossible to recreate. The staff time savings of having all of our accounting and property management in a single program has been enormous for our team. Gaining the tenant portals to allow our tenants the ability to view their documents, pay their balances, and enter work orders in a single place is another major gain for us. Bewertung gesammelt von und auf G2.com gehostet.

The maintenance request handling is limited at best. Once submitted there is no native way to handle to tenant communication. Tenants cannot update a request, view tech notes, or see attachments. There is not an email handler built into the program so all emailed conversations are detached from the maintenance request and must either be manually attached or be lost.

Functionality of the mobile app, or desktop version viewed on a mobile device is also limited. We created custom tables to allow us to track unit appliance inventories, track lease inspections, and maintain a comprehensive list of unit items such as safety equipment, paint colors, furnace filters, etc. None of these tables can be viewed from the app or using the desktop version on a mobile device. This completely defeats a large part of the efficiency that we hoped to gain.

User controls are not at all intuitive. Learnign which boxes must be selected to allow specific features takes a great deal of trial and error. Yardi did not have a comprehensive guide that they could provide to us. There is no way to allow partial access to information. For example we desired our maintenance team to have the ability to view tenant names, phone numbers, and email addresses but not see lease or financial information. This is not an option. If they have tenant view, then they have all financial data. Bewertung gesammelt von und auf G2.com gehostet.

I've always thought the Yardi product line was the best for property management accounting. I like the fact that Yardi Breeze has the Yardi name and is back up by the Yardi company. I hope that being Yardi they will make the necessary changes to Breeze. By the way, we use Yardi Breeze Premier. Bewertung gesammelt von und auf G2.com gehostet.

Since Yardi Genesis 2 was being left in the dust, we were basically forced to move to Yardi Breeze or leave the Yardi brand. Note: We couldn't afford Voyager. We were told that we would be able to do everything that Genesis 2 did. Well, that is not true. Breeze is a much simpler program that does not have the same capabilities. It's like the creators of Breeze were trying hard to please everyone and removed the more advanced portions of Genesis. As an example, we lost extremely important reports. Breeze offered to recreate them for us but they are definitely not the same. We lost a great deal. After using Breeze for 18 months, we still talk a great deal about our disappointment when we find yet another thing that is missing. If we had known, we would have researched and purchased another program. But we didn't want to leave Yardi and believed the hype. Bewertung gesammelt von und auf G2.com gehostet.

Die Benutzerfreundlichkeit sowie der Fernzugriff auf alle Mieterdokumente Bewertung gesammelt von und auf G2.com gehostet.

Das Mietcafé ist nicht auf gewerbliche Mieter ausgerichtet. Bewertung gesammelt von und auf G2.com gehostet.

es ist freundlich, der Kundensupport ist fantastisch, wir nutzen es online und sie lösen es sofort Bewertung gesammelt von und auf G2.com gehostet.

Der anfängliche Prozess zur Aktualisierung der Informationen Bewertung gesammelt von und auf G2.com gehostet.

The ease of setting up and navigation of the system, implemenation.

Integration is supported by the team and they are in top form.

The team is extremely hands on and willng to help in any way.

Chat support is so helpful/user friendly. Bewertung gesammelt von und auf G2.com gehostet.

Trying to navigate the terminology without a coding device! Totally on us because we didn't reach out for guidance beforehand! :) Bewertung gesammelt von und auf G2.com gehostet.

Yardi is easy to use and helps keep our property managment business up and going. The option for tenants to pay via portal access is great! Anytime I have a question, the chat feature is there for me! Very helpful! Bewertung gesammelt von und auf G2.com gehostet.

I would love if Yardi Breeze included a more user friendly lease builder with the ability to esign directly. Bewertung gesammelt von und auf G2.com gehostet.

Ich mag, dass Yardi cloudbasiert ist und von jedem Standort aus zugänglich ist, egal ob ich im Büro oder von zu Hause aus arbeite. Ich mag die Chat-Funktion, wenn ich eine Frage habe. Bewertung gesammelt von und auf G2.com gehostet.

Ich mag den Pay Scan-Dienst nicht und empfinde ihn als sehr eingeschränkt in seiner Fähigkeit. Darüber hinaus hatte ich das Gefühl, dass wichtige Details ausgelassen wurden, die mich dazu gebracht hätten, den Abschluss eines Einjahresvertrags zu überdenken. Ich mag auch nicht, dass wir unseren Vertrag nicht kündigen können, selbst wenn wir mit dem Service unzufrieden sind. Bewertung gesammelt von und auf G2.com gehostet.

The system is straightforward and very user-friendly. There are lots of capabilities that we have not even ventured upon! Yardi Breeze meets our criteria for all of our business needs! Bewertung gesammelt von und auf G2.com gehostet.

Lately, our office has been experience "downtime" with Yardi Breeze, often 2-3 hrs before we can resume our work. There are no warnings nor notices when system will be up and running again.

I wish there were a way to correct a payable once entered. There are some entries you can edit; otherwise, you would have to go and delete the whole transaction. Bewertung gesammelt von und auf G2.com gehostet.

What i like the best is that we can have all our tenants as well as maintenance issues and prospects all in one place. Can attach all invoices, pictures, leases etc, do not have to look in multiple places to find like before. Also like that yardi automatically sends out late fees. We use Yardi everyday and it is very easy to use and set up. They offer great customer support and have online tutorials which makes it very easy to resolve any issues. Bewertung gesammelt von und auf G2.com gehostet.

the only thing that i do not like about yardi is when you search under tenants it would make it much easier if the tenant names were organized by property. Bewertung gesammelt von und auf G2.com gehostet.

Am hilfreichsten ist, dass wir alle Informationen unserer Mieter an einem Ort aufbewahren können und sehr schnell einfachen Zugang zu wichtigen Informationen haben, anstatt die Leasingdokumente durchlesen zu müssen, um das zu finden, was wir gerade benötigen. Bewertung gesammelt von und auf G2.com gehostet.

Das Senden von Wartungsanfragen an Anbieter wäre einfacher, wenn wir ihre Kontaktdaten eingeben könnten, sie aber nicht zu vollständigen Benutzern machen müssten. Würde das Verfolgen und Aktualisieren der Anfrage für uns effektiver machen. Bewertung gesammelt von und auf G2.com gehostet.