214 Riskified Bewertungen
Gesamtbewertungsstimmung für Riskified
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We are covered against fraudulent transactions - most of the time Riskified will block them for us, but on the occasions that they are let through we can claim the charge back from Riskified Bewertung gesammelt von und auf G2.com gehostet.
Occasionally it blocks orders that aren't fraudulent, which can be a bad customer experience Bewertung gesammelt von und auf G2.com gehostet.
I would have to say that the Riskified Team is the best part about the organization. Not only is the support staff knowledgeable, but they go above and beyond to help achieve our goals. Bewertung gesammelt von und auf G2.com gehostet.
I know that every survey tends to have this question but based on the specific capacity in which we leverage Riskified, I cannot say that I have a dislike so far. Bewertung gesammelt von und auf G2.com gehostet.
Riskified is fantastic! It just works! We have tried a number of other software that the algorithms just were not up to par and letting through fraudulent orders and holding high #s of orders that were not actual fraud. Bewertung gesammelt von und auf G2.com gehostet.
Would be nice to have a faster way to whitelist the order/customers when they reach out to us due to being blocked. Right now has to be donet through email and about a 24 hour turn around which is hard when customers are already upset Bewertung gesammelt von und auf G2.com gehostet.
A lot of specifications for flagged orders and a very user-friendly platform. Bewertung gesammelt von und auf G2.com gehostet.
Riskified is a really user-friendly platform. I sincerely have nothing negative to say. Bewertung gesammelt von und auf G2.com gehostet.
Dass Sie sicherstellen, dass wir keine Rückbuchungen erhalten. Bewertung gesammelt von und auf G2.com gehostet.
Dem Verfahren folgend, scheint es, dass die Vertreter die E-Mail-Anfrage, die wir gestellt haben, nicht befolgen, wenn sie eine Nachverfolgung senden. Bewertung gesammelt von und auf G2.com gehostet.
I have used several fraud prevention tools over the years and Riskified is by far the best tool in the market. Identify fraudulent transactions with a great precision almost instantly and it is easy for all agents to understand the dashboard with the reasons of declined or approval.
Customer service is also great and they are quick to solve your questions and also to advice regarding suspicious transactions.
The chargeback representation service makes our life very easy as with a few information we pass to Riskified they manage to represent the case against the credit cards/banks Bewertung gesammelt von und auf G2.com gehostet.
Platform can take a while to learn the fraud patterns of your customers so you might want to time wisely the the launch on your company (avoid tricky periods otherwise you will have some extra orders cancelled) Bewertung gesammelt von und auf G2.com gehostet.
Whenever I have a question or concern, I always receive a quick response from the Riskified team, no matter what the topic is. Bewertung gesammelt von und auf G2.com gehostet.
There is not anything I can say that I dislike of Riskified. Bewertung gesammelt von und auf G2.com gehostet.
Riskified are effective in detecting fraud. In cases where fraudulent orders are approved Riskify reimburse for any chargeback incurred giving peace of mind. Account Managers provide regular feedback and communications Bewertung gesammelt von und auf G2.com gehostet.
So far everything has been good. Monthly back up data for invoices could be better Bewertung gesammelt von und auf G2.com gehostet.
Insurance on approved orders.High approval rate. Bewertung gesammelt von und auf G2.com gehostet.
No visibility into the factors that caused Riskified to approve or reject a specific order..Some orders take extra time to review and end up being sent to our fulfillment software. (We have inadvertently shipped rejected orders because of this) Bewertung gesammelt von und auf G2.com gehostet.
