Quid Bewertungen & Produktdetails

I love how user friendly the interface is as well as the ability to create custom audiences. Having the ability to slice data into so many different segments based on location, demographics, time period, etc, helps us make truly actionable analysis and recommendations. Bewertung gesammelt von und auf G2.com gehostet.

I don't usually have any issues unless the platform goes down or there is a lag in updating changes to APIs. Bewertung gesammelt von und auf G2.com gehostet.

Ich benutze Netbase seit über 4 Jahren und ich weiß ehrlich gesagt nicht, wie ich Content-Marketing-Programme vor der Entdeckung des Tools erstellt habe. Während Intuition und grundlegende "Bauchgefühle" mich tatsächlich dazu geführt haben, preisgekrönte Kampagnen für meine Kunden über mehrere Agenturen hinweg zu erstellen, war es erst mit NetBase und der umfassenden Suite von Daten und Erkenntnissen, dass ich meine Ansätze wirklich von reaktiv/standardisiert zu proaktiv/vorausschauend transformiert habe. Bewertung gesammelt von und auf G2.com gehostet.

Ich mag es manchmal nicht, Zeit zu verlieren, um neue Themen mit einem breiteren Firehose-Ansatz zu erstellen, sowie die Tatsache, dass Agenturen nur einen Sitzplatz pro Konto haben dürfen (außer Analysten- und Geschäftssitze). In einer größeren Agentur und während des Versuchs, die Wirksamkeit von NetBase gegenüber Teams zu beweisen, die mit der Plattform nicht vertraut sind, ist es wichtig, dass mehr Menschen Zugang haben. Bewertung gesammelt von und auf G2.com gehostet.

I love the amount of data this platform provides, as well as the ability to segment data so easily with its topic and theme set up. I also think its audience monitoring, segmentation and insights are incredibly valuable. Bewertung gesammelt von und auf G2.com gehostet.

There are very few things I dislike about this platform. I have recommended it to many people due to its robust nature. I would say probably the price point, as it's quiet pricey for smaller agencies or teams. Bewertung gesammelt von und auf G2.com gehostet.

I really like the functionality of setting up searches and having the choice between using boolean and keywords, depending on how specific of a search I am conducting. Netbase helps our team keep a pulse on what people are saying about any given topic and is super helpful when we need to dig in and get smart quick for pitches or permanent accounts. Bewertung gesammelt von und auf G2.com gehostet.

One thing that I dislike is the interface, it could definitely use an update. Also, I wish that there was a spot within Netbase that pulled in the trending topics across all social platforms, this would be super helpful to use in many of our daily activities as one of the most important things in social is relevance! I also wish that Netbase had more control over pulling in social content from platforms like Instagram (ie, hashtags) for quantification. I find myself having to use the app itself for these types of inquiries. Bewertung gesammelt von und auf G2.com gehostet.

The amount of different visualizations available and the reliability of automated net sentiment scoring, it saves so much time not having to manually check everything, all down to the variety and complexity of Boolean operators to hand Bewertung gesammelt von und auf G2.com gehostet.

Audience 3D capabilities are very limited in that when you create an audience, the defining metrics can only be AND not OR which limits how complex a sample you can build. Also, being a UK based customer we find the service drops and crashes quite regularly , which can be frustrating when you're deep in the zone mid project Bewertung gesammelt von und auf G2.com gehostet.

The interface is easy to use and is super versatile to allow for a wide variety of analysis' Bewertung gesammelt von und auf G2.com gehostet.

I wish there was a 'smart topic' feature that ensured complete topic accuracy Bewertung gesammelt von und auf G2.com gehostet.

I've used many social listening tools, but NetBase has been by far one of the most intuitive and exemplary solutions. We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING! Bewertung gesammelt von und auf G2.com gehostet.

This tool is best suited to find audience and conversation insights but needs a little more work on the measurement piece. Nonetheless, I have truly enjoyed using this great tool! Bewertung gesammelt von und auf G2.com gehostet.

The potential of this tool is amazing, and we really wish we could use it completely. The ability to compare share of voice and dial down to the topic of discussion is great. The Ability to pull the data itself if great too - we just are never 100% sure the data we are reporting is accurate. Bewertung gesammelt von und auf G2.com gehostet.

Our team has a very hard time trusting the data we receive. The most frustrating part about this tool is the ability to receive help. There is no number to call and talk through a simple question. It all has to be submitted to the support team or we have to call our rep who has repeatedly mentioned he is no expert in the tool. Our team also dislikes the necessity to purchase support hours. We spent all our hours setting up our topic, so that when we had issues and questions/needed to make edits to this, the team was unable to help because we were out of hours. We had to follow guides sent in emails from support which were very robust and sometimes confusing to follow. Bewertung gesammelt von und auf G2.com gehostet.

I liked hearing how different people used the tool and connecting with local media executives. Bewertung gesammelt von und auf G2.com gehostet.

There are so many good sessions that sometimes I'd like to go to both that are at the same time. Bewertung gesammelt von und auf G2.com gehostet.

I like the sentiment information and the bio terms/interests you can glean in the demographics section. It is a helpful platform to mention as part of our tool kit during new business meetings. Bewertung gesammelt von und auf G2.com gehostet.

Firehose data availability.

Difficulty filtering certain topics. It is difficult to make any important decisions based off of social data....but that's not necessarily a Netbase problem.

We also use Sprinklr and often get very different results. Bewertung gesammelt von und auf G2.com gehostet.