
I like that Freshsales acts as a centralized repository, putting every email, call, and meeting in one place like a dashboard, which helps me know what each discussion was about. The lifecycle feature enables me to track the progress of a deal, see who needs a nudge, and automate manual tasks like sending emails or setting reminders. I appreciate that it helps me prioritize leads, focusing on those with a higher chance of success using Freddy AI. I enjoy the activity tracker which provides a timeline of each touchpoint, enabling my firm to reach out at the right time. I also find the automated sequence for outreach smart since it stops whenever the customer replies, and the ability to make calls directly via the CRM is really handy. The layout is great and makes navigation easier. Furthermore, setting it up was easy for my team and me, and it saves us time by reducing the need for accessing multiple apps. Bewertung gesammelt von und auf G2.com gehostet.
1. The mobile app is slow and not all features are available compared to the desktop version. 2. Sometimes data extraction for leads is not accurate, so a double-check by the team is necessary. 3. It lacks integration with third-party platforms like Marketo, Pardot for marketing, and Netsuite and Sage for accounting. Bewertung gesammelt von und auf G2.com gehostet.




