Canto Bewertungen & Produktdetails

Heiliger Bimbam!! Wir lieben Canto! Es ist im Grunde wie Google Bilder für Ihre Fotos/Assets. Es ist einfach, Bilder zu durchsuchen und zu taggen. Suchen Sie ein Foto mit viel Weißraum für eine Website? Kein Problem! Sie müssen nicht mehr durch Tausende von Bildern scrollen, um ein Foto mit Weißraum zu finden, weil Sie Ihre Bilder getaggt haben und es einfach mit der Suche aufrufen können. So einfach und spart so viel Zeit. Die Gesichtserkennungsfunktion ist RIESIG. Dauert es Stunden, um Fotos zu durchsuchen, um das eine zu finden, das Sie von einer bestimmten Person suchen? Nicht mehr! Sie können danach suchen, und voilà! Sie haben es in den Händen! Die Adobe-Integration ist fantastisch. Sie müssen nicht jedes Bild herunterladen und dann einfügen, sie sind alle direkt in einer Bibliothek in der Adobe-App (und raten Sie mal?! Sie haben immer noch alle großartigen Suchfunktionen, sodass Sie nicht stundenlang scrollen müssen). Wenn Sie eine Marke sind, brauchen Sie Canto! Es wird Ihnen so viel Zeit sparen, Sie werden mir später danken, und es ist jeden Cent wert! Es gibt viele DAMs da draußen, ich habe alle getroffen und mit ihnen gesprochen. Canto ist ohne Zweifel das Beste. Es ist fantastisch! Bewertung gesammelt von und auf G2.com gehostet.

Es ist umständlich zu lernen. Es gibt viele Funktionen. Vielleicht zu viele Funktionen, sodass es manchmal etwas überwältigend erscheint. Sie haben ein FANTASTISCHES Team, das eine mehrwöchige Einführung mit Ihnen durchführt. Und ihr Kundenservice ist großartig, wenn Sie später Fragen haben. Bewertung gesammelt von und auf G2.com gehostet.

Canto is an excellent digital asset management (DAM) platform. This is our first DAM, so shifting our processes, developing best practices, and training was a significant lift at the start. Our implementation manager at Canto, Meghan, was knowledgeable, thoughtful, and patient as we moved through the setup and training. She took the time to answer questions, offer resources, and got answers when we had unique requests.

The platform itself is easy to use, straightforward, and offers a lot of customization for us. Canto also provides a plug-in to InDesign (Canto Connect), which was a key factor in deciding to go with Canto. While we considered other DAM options, Canto had the most approachable way to integrate images from the DAM to projects and maintain the integrity of the files and the security of copyright agreements. Bewertung gesammelt von und auf G2.com gehostet.

There are some limitations in the backend file structure or metadata when loading to the system, however, the Canto team is nimble and R&D listens to customer comments and works on improvements. Otherwise, no major issues at this point. Bewertung gesammelt von und auf G2.com gehostet.

The initial sales demo and calls were informative, providing clear answers to our questions. Bewertung gesammelt von und auf G2.com gehostet.

As an organization, we made the decision to purchase this subscription under very specific terms, including a delayed implementation start date of January 2024. However, we were pressured by the sales team to sign the agreement before the end of November 2023 due to pricing constraints that would not extend into December.

Despite our clear timeline, an unexpected staff transition in December left us unable to begin implementation as planned. We reached out that same month to request a deferment, knowing that we would not be able to proceed for the first eight months of 2024. That request was ignored until we followed up again in January, at which point we were informed that no adjustments could be made due to the signed contract. Additionally, the original sales representative had left the company, leaving us with no point of contact who had been involved in our initial discussions. This response made it clear that our business was not valued and that there was little regard for building a trusted relationship with us as a new customer.

Despite numerous emails throughout the year, we finally met with an account representative on December 13, who assured us they would explore potential solutions. However, despite multiple prior outreach attempts—starting with an initial email in September—there was no follow-up after that meeting. The only communication we received was an invoice for payment. Even after reiterating that we were still awaiting a resolution, the only response came from the accounts payable department.

Now, after eight weeks of silence, we have finally received a follow-up, only to be offered a mere six-month extension—despite having already paid for an entire year of service that we have been unable to use and demanding another year of payment with no clear path of onboarding or implementation. This offer does not acknowledge the challenges we faced, the lack of communication, or the fact that we have been trying to resolve this issue for months.

We are extremely disappointed by this experience. The lack of responsiveness, inflexible policies, and disregard for customer needs reflect poorly on the company’s commitment to service and support. We had hoped to establish a productive, long-term relationship, but this experience has left us questioning whether this is a company that truly prioritizes its customers. Bewertung gesammelt von und auf G2.com gehostet.

It has great tools to search for assets, download and manage the galleries. The search tool is quite good. Bewertung gesammelt von und auf G2.com gehostet.

The experience of uploading assets has issues. The suggestions for TAGS is too aggresive, and the suggestion should not take precedent, especially if it does not start with the same spelling as what was typed.

For example the tag FISH, and the suggestion is ICE FISHING, and we have to redo the process several times to ensure the correct tag is entered.

Pressing enter after adding a TAG, makes the cursor dissaperar and the user has to select the input bar again for every tag. Best practice is that Enter selects the tag and keeps the curson on the same dialogue box so a new TAG can be added.

The Chat bubble is very annoying, it covers the Download Button when the Download window is opened.

When I create a single download preset for a Portal, and no other alternatives existe, Do we really need to go through all the selection process? Can it go straight to download with the preset, just like it does when you download the original?

When sharing a URL to a folder from the main library, with a user who is only in a portal but has access to the same folder I'm sharing, it's a very convoluted process to go to the portal that that user has, and share that URL.

Is there a way to share a URL that will open that folder to all of those who have access? It becomes very tedious to go to different portals, select the URL and share each URL with the different users when working with users who are using different portals. Bewertung gesammelt von und auf G2.com gehostet.

I like that it's very customizable with lots of eco-systems to help streamline and group work or departments to ensure everyone is getting access to the assets they need. The integration was so seamless and since the look and feel is similar to Google drive it was easy to implement and use. The customer support is very quick and helpful. Since switching to Canto we had an increase in platform use and reduced the amount of assets that were lost in our 'asset graveyard'. I use this took in our marketing department every day! Bewertung gesammelt von und auf G2.com gehostet.

I wish you could group assets together in the same sizes instead of having them upload as separate assets but the in-tool resize and crop feature is top notch! Bewertung gesammelt von und auf G2.com gehostet.

Our team uses Canto to store and organize our photos, branding, and internal image assets. Images in our library are tagged and categorized, and facial recognition is used to identify the people in our photos. This type of image organization has made it easier for colleagues to view, share, and search for photos and assets within our image collections. Bewertung gesammelt von und auf G2.com gehostet.

It takes quite a bit of time to organize things, adding information to images, and making the assets information-rich. I have also gotten error messages when uploading images more than once. Bewertung gesammelt von und auf G2.com gehostet.

Hilfreiches Implementierungsteam, viele großartige Tutorials/Informationen. Bewertung gesammelt von und auf G2.com gehostet.

Kein Nachteil außer der Tatsache, dass ich immer noch nicht alle großartigen Funktionen genutzt habe, die es bietet! Bewertung gesammelt von und auf G2.com gehostet.

I like the tagging feature and ability to share content out to clients without them having full access to our account and they can share with attendees that have been at an event. Bewertung gesammelt von und auf G2.com gehostet.

There are certainly glitches and the system can be a bit slow and rudimentary. For example within an album trying to create a new section and having the images show up in a section below but the title not appearing after several reattempts to log in. Another issue is when faced is when using the mobile upload function it takes an extensive amount of time even if you are on a strong wifi network. Sometimes it crashes and you have to start over on the upload. Bewertung gesammelt von und auf G2.com gehostet.

Canto is so user-friendly and easy to navigate. It arranges all digital content into an easy-to-use platform that can be shared internally and externally with ease. The search feature in Canto is excellent! Bewertung gesammelt von und auf G2.com gehostet.

The one thing we have struggled with Canto is that multiple people cannot contribute to a collection. This feature was possible in Merlin and we lost that during the migration to Canto. We have teams that curate/add pictures to a folder in SharePoint and Canto not being able to allow this feature makes us have to contineu to use SharePoint. Bewertung gesammelt von und auf G2.com gehostet.

Wir suchten nach einer Plattform, die in der Lage wäre, unsere Predigtvideos (.mp4 & .mov), Audiodateien (.mp3), Unterrichtsumrisse (PDF & Microsoft Word) und Grafiken (PSD, JPG, PNG) zu speichern. Wir hatten unsere Dateien an etwa 20 Orten (E-Mails, Dropbox, OneDrive, einzelne Computer, Server) und sie waren nicht organisiert. Wir suchten nach einer Lösung, die alles beherbergen und es den Teammitgliedern ermöglichen würde, nach den Dateien zu suchen und benutzerfreundlich für sie zu sein. Canto hat dies bereitgestellt. Wir haben ein standardisiertes Verfahren erstellt, wie die Daten eingegeben werden sollen (z. B. Dateibenennungsverfahren, Auflistung von Schlüsselwörtern usw.). Es hat gut funktioniert. Bewertung gesammelt von und auf G2.com gehostet.

Einer der Gründe, warum ich Canto ausgewählt habe, war, dass sie direkte URLs und Cloud-Links bereitstellten. Allerdings kann ich diese direkten URLs nicht in unserer mobilen App oder anderen Anwendungen verwenden. Ich muss das Video immer noch herunterladen und in diese Apps hochladen. Daher sind sie nicht nützlich, wenn man versucht, sie in anderen Anwendungen zu verwenden. Sie scheinen nur gut zu funktionieren, wenn man sie an andere sendet, um die Datei zu öffnen. Bewertung gesammelt von und auf G2.com gehostet.