Callcenter-Infrastruktur (CCI) Software Ressourcen

Checking other countries supported.

I feel like your download takes up a ton of space and slows down PCs. I wish it was more like sales force and xencall where you got to a website. They also have dialers attached with less issues and complications.

For quality assurance, I may have calls come thru the virtual office and those calls do not automatically register a "listen in" feature. Is that part of the contact Center. Would be nice.