Compare WalkMe and iorad 
At a Glance
Market Segments
Enterprise (57.8% of reviews)
Mid-Market (75.0% of reviews)
Entry-Level Pricing
No pricing available
$200 per month
WalkMe
Star Rating
(476)4.5 out of 5
Market Segments
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WalkMeiorad
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Entry-Level Pricing
$200 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in its ServiceNow Integration, achieving a perfect score of 10.0, which reviewers say significantly enhances its usability for enterprises relying on ServiceNow applications.
- Reviewers mention that iorad shines with its Audio-visual Walkthroughs, scoring 9.4, which users say provides a more engaging and effective learning experience compared to WalkMe's 7.9 rating in the same category.
- G2 users highlight that WalkMe's Quality of Support is rated at 8.8, with users reporting that the support team is responsive and helpful, while iorad's support, rated at 9.2, is noted for its exceptional responsiveness and effectiveness.
- Users on G2 indicate that iorad's Ease of Setup is a standout feature, scoring a perfect 10.0, which reviewers say makes it particularly appealing for teams looking to implement software quickly without extensive training.
- Reviewers mention that WalkMe's User Path Tracking is rated at 7.7, which users say could benefit from more advanced features compared to iorad's higher ratings in user behavior analysis tools.
- Users report that while both products offer Custom Event Tracking, WalkMe's score of 8.5 is slightly lower than iorad's, indicating that iorad may provide more robust tracking capabilities that users find beneficial for detailed analytics.
Featured Products
Sponsored
Product Fruits
(121)
Customer Self-Service
Visit Website
Pricing
Entry-Level Pricing
WalkMe
No pricing availableiorad
Starter
$200
per month
Everything you need to start building standard tutorials. Control your privacy settings, mask sensitive on-screen data, record your own audio, use automated text-to-speech, and more! Allows up to two creators.
- Desktop & Web Capture
- Basic Integrations & Apps
- Centralized Help Center
Free Trial
WalkMe
No trial information availableiorad
No trial information availableRatings
Meets Requirements
8.7
415
9.4
9
Ease of Use
8.3
422
9.3
9
Ease of Setup
8.0
336
10.0
5
Ease of Admin
8.2
319
9.7
5
Quality of Support
8.8
412
9.2
6
Has the product been a good partner in doing business?
8.9
319
10.0
5
Product Direction (% positive)
8.9
402
7.7
10
Features by Category
User Identification
7.5
16
Not enough data
8.4
18
Not enough data
7.8
13
Not enough data
Tracking & Reporting
8.5
17
Not enough data
8.1
18
Not enough data
8.2
15
Not enough data
8.2
19
Not enough data
7.7
17
Not enough data
8.3
17
Not enough data
Metrics
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
Not enough data
User Behavior
9.0
32
Not enough data
6.4
18
Not enough data
7.9
21
Not enough data
7.5
24
Not enough data
A/B Testing
8.3
25
Not enough data
8.1
18
Not enough data
8.3
31
Not enough data
7.9
20
Not enough data
Visitor Information
7.9
33
Not enough data
8.5
33
Not enough data
User Analysis
7.9
240
Not enough data
8.1
274
Not enough data
User Support
8.5
264
Not enough data
7.6
208
Not enough data
8.0
215
Not enough data
Walkthrough Type
7.9
221
9.4
6
9.1
271
Not enough data
Generative AI
7.6
88
Not enough data
Self-Service Experience
8.4
187
Not enough data
8.2
186
Not enough data
8.1
178
Not enough data
6.8
124
Not enough data
8.1
156
Not enough data
Self-Service Platform
8.3
159
Not enough data
8.2
164
Not enough data
7.1
126
Not enough data
7.7
145
Not enough data
Metrics
8.4
16
Not enough data
8.2
15
Not enough data
8.2
16
Not enough data
8.3
14
Not enough data
8.2
15
Not enough data
ServiceNow Apps
10.0
7
Not enough data
9.8
7
Not enough data
Variation Testing
7.9
13
Not enough data
8.3
17
Not enough data
8.1
15
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
8.5
14
Not enough data
Reporting
8.2
20
Not enough data
8.0
21
Not enough data
Personalization
8.2
19
Not enough data
8.0
19
Not enough data
8.1
17
Not enough data
Administration
7.5
17
Not enough data
8.1
18
Not enough data
8.1
22
Not enough data
8.6
22
Not enough data
Categories
Categories
Shared Categories
WalkMe and iorad are categorized as Digital Adoption Platform
Unique Categories
WalkMe is categorized as ServiceNow Store Apps, Session Replay, Mobile App Analytics, Mobile App Optimization, Customer Self-Service, and SAP Store
iorad has no unique categories
Reviews
Reviewers' Company Size
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iorad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.8%
Financial Services
8.4%
Information Technology and Services
7.5%
Hospital & Health Care
5.1%
Insurance
4.9%
Other
62.3%
Computer Software
41.7%
Retail
16.7%
Education Management
16.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.3%
Other
8.3%
Most Helpful Reviews
WalkMe
Most Helpful Favorable Review
Peter B.
Verified User in Computer Software
Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.
Most Helpful Critical Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
iorad
Most Helpful Favorable Review
Sierra K.
Verified User in Computer Software
Language translation, different modes of learning
Most Helpful Critical Review
Verified User in Retail
Occasionally, the program will stall on certain web pages and has a few bugs that prevent click recording, which causes the user to have to re-do the entire tutorial.
Peter B.
Verified User in Computer Software
Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.
Sierra K.
Verified User in Computer Software
Language translation, different modes of learning
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Verified User in Retail
Occasionally, the program will stall on certain web pages and has a few bugs that prevent click recording, which causes the user to have to re-do the entire tutorial.
Discussions
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
iorad has no discussions with answers
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