Compare Userflow and Userpilot 
- Users report that Userpilot excels in its Quality of Support, scoring 9.5, while Userflow also performs well with a score of 9.8. Reviewers mention that Userflow's support team is particularly responsive and helpful, making it a strong choice for businesses needing assistance.
- Reviewers say that Userpilot's Ease of Use is rated at 8.6, which is slightly lower than Userflow's impressive score of 9.3. Users on G2 highlight that Userflow's intuitive interface makes it easier for new users to navigate and utilize the software effectively.
- Users mention that Userpilot offers robust Account-Level and User-Level Analytics, both scoring 8.6, which are essential for tracking user engagement. In contrast, Userflow's Data Analysis score of 7.6 indicates that it may not provide as comprehensive insights, leading some users to feel limited in their data exploration.
- G2 users report that Userpilot's Survey Builder is rated at 8.4, which is beneficial for creating customized surveys. However, reviewers mention that Userflow's Survey Management features, particularly its Question Types and Survey Distribution, are rated higher, making it easier to reach diverse audiences.
- Users say that Userpilot's Walkthrough Type options, such as Audio-visual Walkthroughs, score 8.3, but Userflow shines with a score of 9.4. Reviewers highlight that Userflow's text bubble walkthroughs are particularly effective for guiding users through complex processes.
- Reviewers mention that Userpilot's Product Direction is rated at 9.5, indicating a strong commitment to future improvements. In comparison, Userflow's score of 9.8 suggests that users feel even more confident in its ongoing development and feature enhancements.
- 14 day free trial
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Userflow has an excellent user interface. For a product that helps other Saas products onboard their users, they have done a brilliant job in walking the talk but gone even further and made it intuitive enough not to require onboarding in the first place....
I wish that we could better link things by crating projects where I could organize flows, launchers and CSATs that are all interconnected and related to the same thing.
Userpilot's support level is by far the best I've ever encountered! The product delivers exceptional value!
It took a long time for us to get to a production ready state with Userpilot, because we often encountered bugs that blocked our work. But the people at Userpilot where really reacting fast to our bug reports and always solved our issues.
Userflow has an excellent user interface. For a product that helps other Saas products onboard their users, they have done a brilliant job in walking the talk but gone even further and made it intuitive enough not to require onboarding in the first place....
Userpilot's support level is by far the best I've ever encountered! The product delivers exceptional value!
I wish that we could better link things by crating projects where I could organize flows, launchers and CSATs that are all interconnected and related to the same thing.
It took a long time for us to get to a production ready state with Userpilot, because we often encountered bugs that blocked our work. But the people at Userpilot where really reacting fast to our bug reports and always solved our issues.
