Compare Tray.ai and Workato 
At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Tray.ai
Star Rating
(156)4.5 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansWorkato
Star Rating
(504)4.7 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Workato excels in Workflow Management with a score of 9.7, highlighting its intuitive interface and robust automation capabilities, while Tray.ai scores slightly lower at 9.0, indicating it may not be as user-friendly for complex workflows.
- Reviewers mention that Workato's Integration capabilities are top-notch with a score of 9.5, allowing seamless connections with a wide range of applications, whereas Tray.ai, with a score of 8.1, may have limitations in the breadth of third-party integrations.
- G2 users note that Workato's Quality of Support is impressive, scoring 9.3, with many praising the responsiveness and helpfulness of the support team, while Tray.ai's support, scoring 8.8, is seen as adequate but not as robust.
- Users on G2 highlight Workato's superior Real-Time Analytics capabilities, scoring 9.7, which allows for immediate insights and decision-making, compared to Tray.ai's lower score of 7.7, suggesting a lag in real-time data processing.
- Reviewers mention that Workato's Data Processing features are highly rated at 8.3, with users appreciating its efficiency in handling large datasets, while Tray.ai's score of 8.0 indicates it may not perform as well under peak loads.
- Users say that Workato's API Management features are robust, scoring 8.7, which facilitates easier integration and monitoring of APIs, while Tray.ai's score of 8.2 suggests it may lack some advanced API functionalities that users desire.
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Pricing
Entry-Level Pricing
Tray.ai
Tray.io Embedded
Contact Us
Per Month
Integrate at scale
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity
Workato
No pricing availableFree Trial
Tray.ai
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.8
122
9.0
402
Ease of Use
8.2
121
9.0
407
Ease of Setup
8.4
72
9.0
288
Ease of Admin
8.9
70
9.0
263
Quality of Support
8.8
115
9.3
399
Has the product been a good partner in doing business?
9.0
68
9.4
260
Product Direction (% positive)
9.0
110
9.3
382
Features by Category
Data
8.3
13
Not enough data
9.2
12
Not enough data
9.5
13
Not enough data
8.6
12
Not enough data
Analytics
8.6
7
Not enough data
Management
6.2
14
8.0
83
6.5
16
8.2
90
Functionality
8.6
21
8.8
98
8.6
22
8.6
99
8.4
20
8.9
100
9.5
22
9.1
104
8.6
22
8.9
97
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.8
8
Not enough data
9.8
8
Management
Not enough data
9.8
7
Not enough data
9.6
8
Not enough data
9.8
7
Integrations
Not enough data
9.2
8
Not enough data
9.0
7
Security
Not enough data
9.8
8
Not enough data
9.6
8
Support
Not enough data
9.6
8
Matching
9.4
9
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Routing
9.2
10
Not enough data
8.7
10
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
Platform Operations
7.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
8.1
8
Not enough data
9.0
12
Not enough data
Development
9.2
57
9.1
204
8.3
14
|
Verified
8.4
117
|
Verified
8.7
19
|
Verified
8.9
128
|
Verified
8.5
24
|
Verified
8.6
135
|
Verified
8.1
23
|
Verified
8.4
132
|
Verified
9.2
21
8.9
127
7.8
13
8.4
103
Management
8.0
21
|
Verified
8.6
131
|
Verified
8.7
18
|
Verified
8.6
119
|
Verified
8.1
22
|
Verified
8.8
131
|
Verified
8.2
23
|
Verified
8.7
130
|
Verified
7.8
15
8.7
109
Security
7.1
14
|
Verified
8.7
113
|
Verified
7.7
20
|
Verified
8.7
119
|
Verified
6.7
14
|
Verified
8.9
116
|
Verified
Integration Options
8.9
14
|
Verified
8.4
106
|
Verified
8.0
14
|
Verified
8.4
109
|
Verified
7.1
12
|
Verified
7.9
103
|
Verified
7.2
10
|
Verified
7.8
95
|
Verified
Deployment
6.7
10
8.7
108
8.7
15
9.0
115
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
18
9.1
83
Development
8.8
18
9.0
86
8.7
17
8.7
84
Security
8.3
18
8.9
84
8.4
16
8.7
83
Management
8.1
18
8.8
79
9.0
14
8.3
71
9.0
16
9.1
79
8.1
8
8.9
68
7.7
8
8.6
69
7.9
7
8.7
68
Application Integration
8.0
5
8.8
63
8.0
10
9.1
68
8.9
9
9.4
67
8.5
9
9.1
67
Data Management
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Security
Not enough data
8.3
5
Not enough data
9.0
5
Generative AI
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
9.1
9
Not enough data
9.4
9
Not enough data
8.6
7
Integration & Adaptability - Process Orchestration
Not enough data
9.4
6
Not enough data
9.3
7
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
8.8
7
Not enough data
9.2
8
Not enough data
8.3
7
Not enough data
8.3
7
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.5
34
8.7
144
8.1
25
8.9
142
8.8
30
8.7
137
8.6
34
9.0
149
API Management
7.4
22
8.6
128
7.1
29
8.4
143
7.7
28
8.6
145
7.6
17
Feature Not Available
8.2
21
8.4
129
Data Integration
8.8
34
9.2
153
8.6
30
8.7
149
8.7
26
8.4
130
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tray.ai and Workato are categorized as iPaaS, ETL Tools, API Management, and Embedded Integration Platforms
Unique Categories
Tray.ai is categorized as Lead-to-Account Matching and Routing, Event Stream Processing, and Unified APIs
Workato is categorized as Master Data Management (MDM), Electronic Data Interchange (EDI), Data Replication, Big Data Integration Platforms, Reverse ETL, Process Orchestration, and Productivity Bots
Reviews
Reviewers' Company Size
Tray.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.5%
Information Technology and Services
15.9%
Marketing and Advertising
8.6%
Internet
4.6%
Education Management
3.3%
Other
37.1%
Computer Software
21.3%
Information Technology and Services
20.1%
Financial Services
5.0%
Retail
4.2%
Marketing and Advertising
2.9%
Other
46.4%
Most Helpful Reviews
Tray.ai
Most Helpful Favorable Review
Tyler A.
Verified User in Wholesale
The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall...
Most Helpful Critical Review
Verified User in Information Technology and Services
In the last few months, Tray has managed to delete our users, attempt to recover them, and fail -> certain customers could not access the Tray embedded integrations that are available to them due to Tray errors. Tray's inability to change the timeout of...
Workato
Most Helpful Favorable Review
Monica W.
Verified User in Computer Software
I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks. I like that they have a lot of the key...
Most Helpful Critical Review
Verified User in Financial Services
Workato's recipe builder UI seems like it is designed with non-technical people in mind. However, it is a chore to use as someone who is technical, and it is sufficiently complicated that I am unsure how non-technical people can get the most out of it. It...
Tyler A.
Verified User in Wholesale
The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall...
Monica W.
Verified User in Computer Software
I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks. I like that they have a lot of the key...
Verified User in Information Technology and Services
In the last few months, Tray has managed to delete our users, attempt to recover them, and fail -> certain customers could not access the Tray embedded integrations that are available to them due to Tray errors. Tray's inability to change the timeout of...
Verified User in Financial Services
Workato's recipe builder UI seems like it is designed with non-technical people in mind. However, it is a chore to use as someone who is technical, and it is sufficiently complicated that I am unsure how non-technical people can get the most out of it. It...
Alternatives
Discussions
Support?
2 comments
Official Response from Tray.ai
Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke...Read more
How much does Tray cost?
1 comment
SB
We offer several pricing packages for the Tray Platform. The lowest tier is Professional starting at $1,000 per month (billed annually) which includes 3...Read more
Trial?
1 comment
Official Response from Tray.ai
Absolutely. Just to tray.io to request a free trial.Read more
What is a Workato recipe?
3 comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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