Compare Toonimo and WalkMe 
At a Glance
Market Segments
Small-Business (41.7% of reviews)
Enterprise (58.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Toonimo
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ToonimoWalkMe
Star Rating
(483)4.5 out of 5
Market Segments
Enterprise (58.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in Click Tracking with a score of 9.0, allowing for detailed insights into user interactions, while Toonimo's performance in this area is not specified, indicating a potential gap in tracking capabilities.
- Reviewers mention that Toonimo shines in Survey Implementation with a score of 9.7, making it easier for businesses to gather user feedback, whereas WalkMe's score of 7.8 suggests it may not be as robust in this feature.
- G2 users highlight that WalkMe's Quality of Support is rated at 8.8, which is commendable, but Toonimo outperforms with a score of 9.6, indicating a more responsive and helpful support system for users.
- Users on G2 report that Toonimo offers superior Audio-visual Walkthroughs with a score of 9.8, enhancing user engagement, while WalkMe's score of 7.9 suggests it may not provide as compelling an experience in this area.
- Reviewers mention that WalkMe's Real-Time Insights score of 8.1 is beneficial for immediate data analysis, but Toonimo's overall analytics capabilities, particularly in Data Analysis with a score of 9.2, indicate a more comprehensive approach to understanding user behavior.
- Users say that while both platforms offer User Segmentation, Toonimo's score of 9.4 significantly outshines WalkMe's 8.5, suggesting that Toonimo provides more effective tools for targeting specific user groups.
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Pricing
Entry-Level Pricing
Toonimo
No pricing availableWalkMe
No pricing availableFree Trial
Toonimo
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.3
12
8.7
422
Ease of Use
8.8
12
8.3
429
Ease of Setup
8.7
10
8.0
342
Ease of Admin
8.7
9
8.2
323
Quality of Support
9.6
12
8.8
419
Has the product been a good partner in doing business?
8.8
10
8.9
322
Product Direction (% positive)
9.0
12
8.9
409
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
17
Not enough data
8.0
16
Not enough data
8.0
17
Not enough data
8.1
15
Not enough data
8.0
16
User Analysis
9.7
5
7.8
248
9.2
8
8.1
282
User Support
9.4
8
8.5
272
9.5
7
7.6
216
9.3
7
7.9
223
Walkthrough Type
9.8
8
8.0
229
9.6
8
9.1
279
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
7.6
90
Self-Service Experience
9.7
6
8.4
189
9.7
6
8.2
188
Not enough data
8.1
180
Not enough data
6.7
126
Not enough data
8.1
158
Self-Service Platform
Not enough data
8.3
161
Not enough data
8.2
166
Not enough data
7.1
128
Not enough data
7.7
147
Metrics
Not enough data
8.4
17
Not enough data
8.0
16
Not enough data
8.0
17
Not enough data
8.1
15
Not enough data
8.0
16
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Variation Testing
Not enough data
8.0
14
Not enough data
8.3
18
Not enough data
8.1
16
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
8.4
15
Reporting
Not enough data
8.3
21
Not enough data
8.1
22
Personalization
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.1
18
Administration
Not enough data
7.5
17
Not enough data
8.1
18
Not enough data
8.2
23
Not enough data
8.6
23
Categories
Categories
Shared Categories
Toonimo and WalkMe are categorized as Digital Adoption Platform and Customer Self-Service
Reviews
Reviewers' Company Size
Toonimo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.0%
Financial Services
16.7%
Pharmaceuticals
8.3%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Other
33.3%
Computer Software
11.6%
Financial Services
8.2%
Information Technology and Services
7.6%
Hospital & Health Care
5.1%
Insurance
4.9%
Other
62.7%
Most Helpful Reviews
Toonimo
Most Helpful Favorable Review
Verified User in Banking
Suitable to run in containers, reliable, good performance.
Most Helpful Critical Review
Verified User in Financial Services
Data tracking on their platform was not easy to reconcile with our internal reporting. Additionally, we did not see the desired increase in conversion.
WalkMe
Most Helpful Favorable Review
Verified User in Information Technology and Services
Easy to implement and work with across enterprise SaaS platforms or external website
Most Helpful Critical Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Verified User in Banking
Suitable to run in containers, reliable, good performance.
Verified User in Information Technology and Services
Easy to implement and work with across enterprise SaaS platforms or external website
Verified User in Financial Services
Data tracking on their platform was not easy to reconcile with our internal reporting. Additionally, we did not see the desired increase in conversion.
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Discussions
Do you offer on-premise installations?
1 comment
Official Response from Toonimo
Toonimo's standard offering is SaaS, however, we do provide on-premise deployments in a few available configurations.Read more
Which languages are included in your audio walkthroughs?
1 comment
Official Response from Toonimo
Toonimo can play audio in ANY language. It can also trigger the appropriate language audio based on the geographic region your website users are coming from.Read more
How long is the deployment process?
1 comment
Official Response from Toonimo
The deployment of Toonimo depends on the complexity of the use cases. For a simple deployment of 1-2 use cases, the end-to-end deployment usually takes...Read more
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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