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Compare Toast and Upserve 
Featured Products
At a Glance
Market Segments
Small-Business (66.6% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
$99 per month
Toast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansUpserve
Star Rating
(89)4.1 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
$99 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toast excels in providing comprehensive reporting features, with users highlighting its ability to generate detailed sales summaries and labor reports. This functionality helps businesses analyze menu performance effectively, while Upserve users appreciate its intuitive reporting system, though it may not be as robust as Toast's offerings.
- Users say that Toast's ease of use is a significant advantage, particularly for new staff training. Reviewers mention that the platform simplifies clock management and payment processing, making it easier to retain employees. In contrast, while Upserve is also described as intuitive, some users feel it may not fully meet their specific workflow needs.
- According to verified reviews, Toast's offline mode is a standout feature, allowing operations to continue seamlessly even during network outages. This reliability is crucial for restaurants, whereas Upserve does not emphasize similar offline capabilities, which could be a drawback for some users.
- Reviewers mention that Upserve shines in its accounting features, receiving high praise for its capabilities in managing financials. Users appreciate its potential for integrating AI to enhance order management. However, Toast also offers solid accounting tools, though they are not as highly rated as Upserve's.
- G2 reviewers highlight that Toast has a larger market presence and a more extensive user base, which contributes to its higher overall satisfaction ratings. With 342 total reviews compared to Upserve's 87, Toast's feedback is more diverse and recent, indicating a more reliable assessment of its performance.
- Users report that both platforms offer strong menu building capabilities, but Toast edges out with a slightly higher rating. Reviewers appreciate Upserve's menu management features, yet Toast's tools are noted for being more user-friendly and effective in optimizing menu items based on sales data.
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Upserve
One Terminal
$99
per month
- Menu Consultation and guided onboarding and installation
- Upserve Core Platform with Upserve Payments
- Guest Insights
Free Trial
Toast
No trial information availableUpserve
No trial information availableRatings
Meets Requirements
8.5
265
8.2
75
Ease of Use
8.9
265
8.9
75
Ease of Setup
8.2
179
8.4
53
Ease of Admin
8.5
161
8.5
54
Quality of Support
7.7
256
7.6
74
Has the product been a good partner in doing business?
8.3
162
8.1
54
Product Direction (% positive)
8.4
255
6.9
75
Features by Category
Core HR
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Not enough data
Generative AI
Not enough data
Not enough data
Platform
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Not enough data
Employee Self Service
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Not enough data
Administration
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Not enough data
Taxes
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
Integration
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Not enough data
Platform
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
Not enough data
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
148
8.4
26
8.0
87
7.5
19
7.6
70
7.8
9
8.2
114
9.2
18
8.6
154
9.6
27
8.1
93
8.1
14
Meal Service
8.8
146
9.0
26
8.9
114
8.8
23
8.7
146
8.8
26
8.9
141
8.9
26
8.7
128
8.3
19
Platform Basics
8.6
74
8.8
11
8.3
58
9.0
7
Back Office
8.7
65
9.4
11
8.0
70
9.8
10
8.6
72
9.2
13
7.8
45
7.9
8
Front of Office
9.2
81
9.6
16
8.7
62
9.4
13
8.8
76
9.2
15
7.3
40
Not enough data
Platform Data
9.0
72
9.6
12
Agentic AI - Restaurant Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Toast and Upserve are categorized as Restaurant POS and Restaurant Management
Unique Categories
Upserve has no unique categories
Reviews
Reviewers' Company Size
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upserve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Real Estate
0.9%
Other
12.4%
Food & Beverages
37.9%
Restaurants
32.2%
Hospitality
12.6%
Retail
4.6%
Wine and Spirits
3.4%
Other
9.2%
Alternatives
Discussions
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
Upserve has no discussions with answers
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