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Compare Talkroute and Vonage Business Communications 
Featured Products
At a Glance
Market Segments
Small-Business (93.5% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
$19 per account, per month (not billed per user)
No pricing available
Talkroute
Star Rating
(46)4.7 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansVonage Business Communications
Star Rating
(493)4.3 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Vonage Business CommunicationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vonage Business Communications excels in overall user satisfaction, reflected in its higher G2 Score compared to Talkroute. Users appreciate the platform's easy setup for calling and messaging and its ability to integrate with other tools, making it a solid choice for businesses looking for a reliable VoIP solution.
- Users say that Talkroute offers a more streamlined experience, particularly for small businesses. Many find the setup process to be quick and straightforward, with one user noting they could set up a call menu in just ten minutes, which is a significant advantage for those needing to get up and running fast.
- Reviewers mention that while Vonage provides good call quality, some users feel it lacks in certain features, particularly in texting capabilities. This feedback highlights a potential area for improvement, especially for businesses that rely heavily on messaging.
- According to verified reviews, Talkroute shines in its voicemail system, which allows for message transcription and delivery to email. This feature is praised for its efficiency, enabling users to forward messages easily without the hassle of listening to them, which can save time in busy work environments.
- G2 reviewers report that Vonage Business Communications has a strong presence in the market, particularly among small businesses, but it faces challenges in user experience compared to Talkroute. Users have noted that Talkroute feels less overwhelming, providing only the features they need without unnecessary extras.
- Users say that Talkroute's quality of support is notably high, with many appreciating the responsiveness and helpfulness of the support team. In contrast, while Vonage's support is rated well, it doesn't quite match the level of satisfaction reported by Talkroute users, indicating a potential area for Vonage to enhance its customer service experience.
Pricing
Entry-Level Pricing
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Vonage Business Communications
No pricing availableFree Trial
Talkroute
Free Trial is available
Vonage Business Communications
No trial information availableRatings
Meets Requirements
8.8
23
9.0
397
Ease of Use
9.6
31
9.0
401
Ease of Setup
9.4
29
8.7
222
Ease of Admin
8.8
8
8.8
187
Quality of Support
9.0
23
8.7
385
Has the product been a good partner in doing business?
8.8
8
8.9
187
Product Direction (% positive)
9.5
23
8.4
392
Features by Category
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.5
10
9.3
9
9.7
6
8.7
9
9.3
5
8.1
9
9.7
6
7.8
9
8.7
5
9.1
9
9.8
7
9.3
9
Advanced Features - Cloud PBX
9.7
5
8.7
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.9
9
Platform Basics - VoIP Providers
8.3
5
8.8
13
9.8
7
8.8
13
8.8
7
9.0
13
9.2
6
8.5
13
9.3
7
7.9
13
8.8
7
7.8
13
Basic Communication
8.9
20
|
Verified
9.3
301
|
Verified
Feature Not Available
8.3
153
|
Verified
9.2
17
|
Verified
8.9
215
|
Verified
Feature Not Available
8.5
140
|
Verified
Feature Not Available
9.1
220
|
Verified
Feature Not Available
9.3
258
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
9
Not enough data
8.5
9
9.2
6
7.4
9
8.7
5
7.6
9
Access
9.0
15
|
Verified
8.8
174
Feature Not Available
8.8
184
|
Verified
9.0
16
|
Verified
8.9
206
|
Verified
Advanced Features
9.2
16
|
Verified
8.6
221
|
Verified
9.4
16
|
Verified
8.9
236
8.8
19
|
Verified
9.3
263
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
30
Not enough data
8.9
32
|
Verified
Not enough data
9.0
23
|
Verified
Features
Not enough data
9.2
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.6
23
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Talkroute and Vonage Business Communications are categorized as VoIP Providers, UCaaS Platforms, and Cloud PBX Platforms
Unique Categories
Talkroute is categorized as Video Conferencing
Vonage Business Communications has no unique categories
Reviews
Reviewers' Company Size
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Business Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
10.9%
Information Technology and Services
10.9%
Automotive
8.7%
Hospital & Health Care
6.5%
Health, Wellness and Fitness
6.5%
Other
56.5%
Staffing and Recruiting
11.4%
Information Technology and Services
7.5%
Insurance
6.9%
Financial Services
4.5%
Real Estate
4.3%
Other
65.3%
Discussions
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
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