G2 reviewers report that Torq excels in overall user satisfaction, reflected in its higher G2 Score compared to Swimlane. Users appreciate Torq's intuitive dashboards and comprehensive log analysis, which streamline incident management and enhance visibility across security operations.
Users say that Swimlane offers impressive customization capabilities, allowing them to create workflows and automations tailored to specific needs. This flexibility is particularly beneficial for handling unique alert triage situations, making it a strong choice for teams that require personalized solutions.
According to verified reviews, Torq's implementation process is notably straightforward, with users highlighting the ease of setup and quick onboarding. This efficiency helps teams get up and running without delays, which is a significant advantage for organizations looking to enhance their security posture rapidly.
Reviewers mention that Swimlane provides robust support, with prompt responses and minimal downtime. This reliability is crucial for teams that depend on consistent performance and assistance, ensuring that they can maintain operational continuity.
G2 reviewers highlight that Torq's ability to quickly identify vulnerabilities is a standout feature. Users appreciate the platform's comprehensive scanning capabilities, which uncover potential security issues that may have gone unnoticed, thereby enhancing overall security awareness.
Users report that while Swimlane is highly customizable, some find it challenging to match their specific workflow needs, which can lead to configuration difficulties. This aspect may require additional time and effort for teams that need to tailor the software extensively to fit their processes.
Pricing
Entry-Level Pricing
Swimlane
No pricing available
Torq
No pricing available
Free Trial
Swimlane
No trial information available
Torq
No trial information available
Ratings
Meets Requirements
9.1
44
9.6
146
Ease of Use
9.0
44
9.4
148
Ease of Setup
8.0
17
9.5
92
Ease of Admin
8.5
18
9.5
33
Quality of Support
9.1
44
9.6
145
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