Compare SurveyMonkey and Zoho Survey 
- Users report that SurveyMonkey excels in its Survey Builder, with a score of 9.0, making it easy to create surveys quickly. In contrast, Zoho Survey's Survey Builder received a slightly higher score of 9.2, indicating a more intuitive design that some users find more user-friendly.
- Reviewers mention that Zoho Survey offers a wider variety of Question Types, scoring 9.1 compared to SurveyMonkey's 8.9. This variety allows users to create more engaging surveys, which is particularly beneficial for detailed feedback collection.
- G2 users highlight that SurveyMonkey's Custom Fields feature scored 8.8, allowing for tailored survey experiences. However, Zoho Survey also shines in this area, with users noting its Conditional Logic feature scored 8.7, enabling more dynamic survey paths based on responses.
- Users on G2 report that SurveyMonkey's Reporting & Analytics feature scored 8.6, providing solid insights into survey results. However, Zoho Survey outperforms in this category with a score of 8.9, with reviewers mentioning its BI Tools Integration as a standout feature for data analysis.
- Reviewers mention that both platforms offer strong Survey Distribution options, each scoring 8.8. However, users report that Zoho Survey's ability to create Multilingual Surveys (8.7) is a significant advantage for businesses operating in diverse markets.
- Users say that while both platforms provide good support, SurveyMonkey's Quality of Support scored 8.6, slightly higher than Zoho Survey's 8.5. However, some users have noted that Zoho Survey's support is responsive and helpful, making it a reliable choice for users needing assistance.
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
The thing that I liked the most about Survey is its integration with Zoho CRM. It looks like it will allow us to do exactly what we want it to once we upgrade our Subscription to Zoho CRM. Our main objective with Survey is integrate responses with our Leads...
old school, does not integrate as well as others, not strong NPS
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
The thing that I liked the most about Survey is its integration with Zoho CRM. It looks like it will allow us to do exactly what we want it to once we upgrade our Subscription to Zoho CRM. Our main objective with Survey is integrate responses with our Leads...
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
old school, does not integrate as well as others, not strong NPS
