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Compare SurveyMonkey and SurveySparrow 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
Contact Us
$19.00
SurveyMonkey
Star Rating
(23,315)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveySparrow
Star Rating
(2,031)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurveySparrow. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting the ease of generating a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design surveys that adhere to scientifically sound research methods. This is a notable advantage over SurveySparrow, where users mention the ease of form creation but do not highlight a similar breadth of templates.
- Users say that SurveySparrow shines in its interactive dashboards and quick deployment capabilities, allowing for fast and accurate customer feedback collection. However, while it offers a good user experience, it lacks the same level of comprehensive features that SurveyMonkey provides, particularly in terms of advanced analytics.
- Reviewers mention that both platforms are easy to use, but SurveyMonkey edges out with a slightly higher score in ease of setup and administration. Users have praised SurveyMonkey for its intuitive onboarding process, which helps new users get started quickly, while SurveySparrow's setup is noted as good but not as seamless.
- G2 reviewers highlight that SurveyMonkey's quality of support is slightly lower than SurveySparrow's, with users reporting a more favorable experience with SurveySparrow's customer service channels. However, SurveyMonkey still maintains a solid reputation for being a reliable partner in business, which is crucial for long-term users.
- According to recent feedback, SurveyMonkey's advanced features, such as AI enhancements and customizable question logic, are frequently praised, making it a preferred choice for users needing robust survey capabilities. In contrast, while SurveySparrow offers customization options, users feel that it doesn't match the depth and sophistication found in SurveyMonkey's offerings.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
SurveyMonkey
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
9.0
20,498
8.7
1,379
Ease of Use
9.2
20,610
9.0
1,388
Ease of Setup
9.0
7,947
9.0
883
Ease of Admin
8.9
7,598
8.9
856
Quality of Support
8.6
14,538
8.8
1,196
Has the product been a good partner in doing business?
8.8
6,647
8.9
792
Product Direction (% positive)
7.7
20,060
8.5
1,229
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
41
Not enough data
9.0
35
Not enough data
8.8
30
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
32
Not enough data
8.1
30
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
24
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
8.2
173
8.1
145
8.2
210
8.1
145
8.3
246
Feedback Analysis
8.2
143
8.0
60
7.9
142
8.2
185
7.6
138
8.4
179
Feedback Sources
8.1
144
8.5
196
9.0
147
9.1
288
7.8
139
8.0
48
7.7
138
8.4
182
Generative AI
7.3
131
7.4
52
7.6
84
Feature Not Available
Survey Management
9.0
1403
8.9
608
8.9
1407
8.8
615
8.6
1332
8.5
560
8.8
1373
8.7
566
Survey Customization
8.5
1152
8.6
525
8.2
1186
8.4
514
8.1
1075
8.4
407
8.1
901
8.2
344
Survey Insights
8.6
1330
8.4
544
8.0
932
8.2
318
8.5
1246
8.6
476
8.4
1133
8.5
402
Agentic AI - Survey
7.6
148
7.3
5
7.7
147
6.7
5
8.0
151
7.3
5
Customization
8.6
208
8.5
151
8.3
192
8.6
155
8.7
212
8.7
160
8.6
222
8.8
179
Additional Functionality
8.3
174
8.5
133
7.6
152
8.0
89
8.3
196
8.4
121
7.8
151
7.7
87
8.6
203
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
169
Not enough data
8.7
217
Not enough data
8.5
138
Platform Content
Not enough data
8.9
185
Not enough data
8.9
234
Not enough data
Feature Not Available
Not enough data
8.4
136
Platform Additional Functionality
Not enough data
8.6
152
Not enough data
Feature Not Available
Not enough data
8.8
148
Not enough data
8.6
153
Platform
Not enough data
8.5
344
Not enough data
8.4
216
Not enough data
8.3
222
Not enough data
8.5
309
Not enough data
8.9
335
Not enough data
8.7
291
Not enough data
8.4
315
Not enough data
8.5
332
Categories
Categories
Shared Categories
SurveyMonkey and SurveySparrow are categorized as Survey, Online Form Builder, and Feedback Analytics
Unique Categories
SurveyMonkey has no unique categories
SurveySparrow is categorized as Experience Management, Exit Interview Management, Employee Engagement, and Online Reputation Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.6%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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