Compare SmartAdvocate and Smokeball 
At a Glance
Market Segments
Small-Business (63.5% of reviews)
Small-Business (99.4% of reviews)
Entry-Level Pricing
Starting at $1,995.00
$49.00 1 User Per Month
SmartAdvocate
Star Rating
(99)4.7 out of 5
Market Segments
Small-Business (63.5% of reviews)
Entry-Level Pricing
Starting at $1,995.00
Browse all 2 pricing plansSmokeball
Star Rating
(315)4.7 out of 5
Market Segments
Small-Business (99.4% of reviews)
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartAdvocate excels in its Document Management capabilities, with a score of 9.4, while Smokeball follows closely with a score of 9.3. Reviewers mention that SmartAdvocate's centralized database and versioning features are particularly beneficial for legal firms managing numerous documents.
- Reviewers mention that Smokeball shines in Quality of Support, achieving a score of 9.6 compared to SmartAdvocate's 9.3. Users on G2 appreciate Smokeball's responsive customer service and extensive support resources, which enhance their overall experience.
- Users say that both platforms offer strong Time Tracking features, with SmartAdvocate scoring 9.2 and Smokeball also performing well. However, reviewers highlight that SmartAdvocate's integration with billing processes is more seamless, making it easier for firms to manage their finances.
- G2 users report that SmartAdvocate's Automation features, scoring 9.0, are highly effective for streamlining workflows, while Smokeball's automation capabilities are rated slightly lower. Users mention that SmartAdvocate's automated document generation saves significant time for legal professionals.
- Reviewers mention that both products have comparable Cloud functionality, with SmartAdvocate at 8.9 and Smokeball at 8.8. However, users on G2 note that SmartAdvocate's cloud features are more robust, allowing for better collaboration among team members.
- Users report that while both platforms offer decent Mobility options, Smokeball edges out with a score of 8.7 compared to SmartAdvocate's 8.4. Reviewers mention that Smokeball's mobile app is more user-friendly, making it easier for attorneys to access documents on the go.
Pricing
Entry-Level Pricing
SmartAdvocate
Enterprise
Starting at $1,995.00
SmartAdvocate's installation on the client's server. Perpetual licenses with optional support and maintenance (software updates included).
- Server Version
Smokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
SmartAdvocate
No trial information availableSmokeball
Free Trial is available
Ratings
Meets Requirements
9.3
71
9.1
246
Ease of Use
8.6
76
9.1
254
Ease of Setup
8.6
36
8.5
105
Ease of Admin
8.5
21
8.9
65
Quality of Support
9.3
74
9.6
251
Has the product been a good partner in doing business?
9.4
22
9.4
65
Product Direction (% positive)
9.8
66
9.5
236
Features by Category
Platform Additional Functionality
Not enough data
9.1
114
Not enough data
8.8
107
Not enough data
8.4
107
Generative AI
Not enough data
6.7
37
Not enough data
6.8
37
Platform Content
Not enough data
8.9
114
Not enough data
9.0
117
Not enough data
8.6
111
Platform Basics
Not enough data
8.5
97
Not enough data
8.1
91
Not enough data
7.7
78
Platform Basics
8.7
48
8.4
124
9.0
52
8.9
133
8.9
42
8.7
122
8.3
41
8.6
123
Content Management
9.2
50
9.3
134
8.6
46
8.8
127
9.1
50
8.8
128
Platform Basics
Not enough data
8.3
105
Not enough data
9.0
114
Not enough data
8.9
106
Not enough data
8.6
112
Not enough data
8.9
112
Content Management
Not enough data
9.4
115
Not enough data
8.8
107
Not enough data
8.8
105
Time & Billing
Not enough data
9.2
109
Not enough data
8.5
98
Not enough data
8.8
101
Storage and Collaboration - Legal Document Management
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
8.1
32
Not enough data
9.0
31
Document Management - Legal Document Management
Not enough data
8.8
30
Not enough data
8.7
29
Not enough data
8.4
30
Analysis - Legal Document Management
Not enough data
7.6
30
Not enough data
7.4
30
Artificial Intelligence - Legal Document Management
Not enough data
Feature Not Available
Accessibility - Legal Document Management
Not enough data
8.1
30
Categories
Categories
Shared Categories
SmartAdvocate and Smokeball are categorized as Legal Case Management
Unique Categories
SmartAdvocate has no unique categories
Smokeball is categorized as Legal Practice Management, Legal Billing, Legal Document Drafting, and Legal Document Management
Reviews
Reviewers' Company Size
SmartAdvocate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
49.0%
Law Practice
49.0%
Marketing and Advertising
2.1%
‐
‐
Other
0.0%
Law Practice
53.4%
Legal Services
43.7%
Real Estate
1.6%
Accounting
0.6%
Legislative Office
0.3%
Other
0.3%
Most Helpful Reviews
SmartAdvocate
Most Helpful Favorable Review
Verified User in Legal Services
All information for the case is at your fingertips, but only if inputted in the system.
Most Helpful Critical Review
Verified User in Law Practice
We have a chat system that automatically creates files for contacts regardless of if there is already a file in the system for them. We are unable to delete contacts so we have to manually find them and rename the duplicates as "unknown".
Smokeball
Most Helpful Favorable Review
Michael B.
Verified User in Legal Services
I've used Smokeball as a solo practitioner for several years. I couldn't keep my practice running efficiently without it. Support is incredibly responsive, and they're constantly evolving to make the product better. The product has improved more and more to...
Most Helpful Critical Review
Taylor D.
Verified User in Legal Services
Reliability Issues: We encountered a significant disruption when the software became non-functional for an extended period of nearly three months. This had a substantial impact on our operations, causing delays and inefficiencies. We had to find an...
Verified User in Legal Services
All information for the case is at your fingertips, but only if inputted in the system.
Michael B.
Verified User in Legal Services
I've used Smokeball as a solo practitioner for several years. I couldn't keep my practice running efficiently without it. Support is incredibly responsive, and they're constantly evolving to make the product better. The product has improved more and more to...
Verified User in Law Practice
We have a chat system that automatically creates files for contacts regardless of if there is already a file in the system for them. We are unable to delete contacts so we have to manually find them and rename the duplicates as "unknown".
Taylor D.
Verified User in Legal Services
Reliability Issues: We encountered a significant disruption when the software became non-functional for an extended period of nearly three months. This had a substantial impact on our operations, causing delays and inefficiencies. We had to find an...
Discussions
What is the best way to learn more about SmartAdvocate?
1 comment
Official Response from SmartAdvocate
This text is an invitation to contact for a free web demonstration of SmartAdvocate, with provided phone numbers and a website link for submitting information.Read more
will continued tips be given to users for the year 2021?
1 comment
MB
Hi Carla, yes! Our Tip of the Week will continue to be sent weekly, and our monthly webinars will be offered through 2021, as well.
Thank you!Read more
Are you going to have local or regional representatives available for hands-on instruction in the near future?
1 comment
AR
Yes, SmartAdvocate offers both onsite and remote training opportunities however, due to the current COVID situation SmartAdvocate has some travel...Read more
Is Smokeball cloud-based software?
3 comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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