Compare Site24x7 and UptimeRobot 
At a Glance
Market Segments
Small-Business (43.9% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
$9/month 11 monitors
$0.00
Site24x7
Star Rating
(305)4.6 out of 5
Market Segments
Small-Business (43.9% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansUptimeRobot
Star Rating
(227)4.7 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UptimeRobot excels in ease of use and setup, with a score of 9.5 in both categories, making it a preferred choice for small businesses looking for a straightforward monitoring solution. In contrast, Site24x7 has lower scores of 8.9, indicating a steeper learning curve for new users.
- Reviewers mention that UptimeRobot's alerting functionality is robust, scoring 9.6, which is higher than Site24x7's 9.2. Users appreciate the multi-channel alerting feature, which ensures they receive notifications through various platforms, enhancing their response time to issues.
- G2 users highlight UptimeRobot's superior performance monitoring capabilities, scoring 9.1, compared to Site24x7's 8.8. Reviewers specifically note the effectiveness of UptimeRobot's real-time monitoring features, which provide immediate insights into system performance.
- Users on G2 report that Site24x7 shines in multi-cloud management, achieving a score of 9.6, while UptimeRobot's score in this area is not specified. This makes Site24x7 a better option for organizations managing complex cloud environments.
- Reviewers mention that UptimeRobot's quality of support is rated at 9.2, which is higher than Site24x7's 8.7. Users appreciate the responsiveness and helpfulness of UptimeRobot's support team, which can be crucial for businesses needing quick resolutions.
- Users say that while both products offer good reporting features, UptimeRobot's score of 8.9 slightly edges out Site24x7's 8.8. Reviewers appreciate UptimeRobot's user-friendly dashboards that simplify data visualization and reporting, making it easier to track performance metrics.
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Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
UptimeRobot
Free Plan
$0.00
Good for hobby projects. No credit card required!
- 50 monitors
- 5 minute monitoring interval
- HTTP, port & ping monitoring
Free Trial
Site24x7
Free Trial is available
UptimeRobot
No trial information availableRatings
Meets Requirements
9.1
261
9.3
178
Ease of Use
8.8
266
9.5
190
Ease of Setup
8.9
225
9.5
146
Ease of Admin
8.9
224
9.4
124
Quality of Support
8.6
237
9.2
111
Has the product been a good partner in doing business?
8.9
209
9.4
107
Product Direction (% positive)
9.6
264
8.9
175
Features by Category
Operations
9.4
20
Not enough data
9.3
20
Not enough data
9.6
20
Not enough data
9.4
20
Not enough data
Cost Optimization
8.7
20
Not enough data
8.8
21
Not enough data
8.9
19
Not enough data
Administration
9.4
20
Not enough data
9.6
21
Not enough data
9.5
19
Not enough data
Functionality
8.9
122
9.0
128
9.2
130
9.5
137
9.3
125
9.5
135
8.9
124
9.0
127
8.9
111
9.0
124
9.0
114
8.1
114
Functionality
9.2
36
Not enough data
9.2
35
Not enough data
8.2
34
Not enough data
9.0
34
Not enough data
8.6
34
Not enough data
8.4
34
Not enough data
Functionality
9.1
93
Not enough data
9.3
94
Not enough data
8.4
77
Not enough data
8.9
74
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.0
79
Not enough data
8.7
81
Not enough data
8.7
73
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Feature Not Available
Not enough data
8.9
95
Not enough data
Feature Not Available
Not enough data
9.3
103
Not enough data
Administration
9.2
99
Not enough data
9.1
86
Not enough data
8.8
81
Not enough data
Analysis
8.9
97
Not enough data
8.9
106
Not enough data
8.9
81
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Preparation
8.7
34
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
33
|
Verified
Not enough data
Analysis
8.6
34
|
Verified
Not enough data
9.1
34
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
Visualization
9.3
36
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
Monitoring
8.8
80
Not enough data
8.8
83
Not enough data
9.0
84
Not enough data
8.4
60
Not enough data
9.0
82
Not enough data
Response
8.8
84
Not enough data
9.0
80
Not enough data
8.6
76
Not enough data
Performance
8.6
75
Not enough data
8.5
64
Not enough data
Functionality
8.6
64
Not enough data
8.4
61
Not enough data
8.4
60
Not enough data
8.5
64
Not enough data
Management
8.8
11
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
9.5
11
Not enough data
9.2
11
Not enough data
Monitoring
9.4
11
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
Support
9.1
11
Not enough data
9.4
11
Not enough data
8.9
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Site24x7 and UptimeRobot are categorized as Website Monitoring
Unique Categories
UptimeRobot has no unique categories
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UptimeRobot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.3%
Computer Software
15.3%
Computer & Network Security
8.6%
Retail
3.3%
Financial Services
3.3%
Other
50.2%
Information Technology and Services
21.4%
Computer Software
11.8%
Marketing and Advertising
8.2%
Computer & Network Security
5.0%
Non-Profit Organization Management
4.5%
Other
49.1%
Most Helpful Reviews
Site24x7
Most Helpful Favorable Review
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Most Helpful Critical Review
Jen G.
Verified User in Internet
They spam you. Multiple emails a week, sometimes more than one a day. No way to unsubscribe, and messages requesting they stop are ignored. I even went to their escalations department and still got no reply. The emails continue to arrive over a week after...
UptimeRobot
Most Helpful Favorable Review
Mark O.
Verified User in Information Technology and Services
You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.
Most Helpful Critical Review
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Mark O.
Verified User in Information Technology and Services
You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.
Jen G.
Verified User in Internet
They spam you. Multiple emails a week, sometimes more than one a day. No way to unsubscribe, and messages requesting they stop are ignored. I even went to their escalations department and still got no reply. The emails continue to arrive over a week after...
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Alternatives
Discussions
Can I pay month on month for the service?
2 comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
cewqf
1 comment
CE
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Where is UptimeRobot located?
1 comment
CF
I don't know. But according to their website: "We verify incidents from various geo-locations to prevent false-positives."Read more
Is there a limit of the number of sites to be monitored?
1 comment
JL
Right now it looks like UptimeRobot lets you monitor 50 sites for free at 5-minute intervals. If you want shorter monitoring intervals (1 minute), that's a...Read more
UptimeRobot has no more discussions with answers
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