Compare Shopper Approved and Yotpo 
At a Glance
Market Segments
Small-Business (86.5% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
Starting at $119.00 Per Month
Free Forever
Shopper Approved
Star Rating
(221)4.8 out of 5
Market Segments
Small-Business (86.5% of reviews)
Entry-Level Pricing
Starting at $119.00 Per Month
Learn more about Shopper ApprovedYotpo
Star Rating
(237)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, while Shopper Approved's SMS capabilities, particularly in Two-Way Text Messaging, lag behind with a score of 7.7. This indicates that Yotpo may offer a more robust solution for businesses looking to engage customers via SMS.
- Reviewers mention that Shopper Approved shines in Quality of Support, scoring 9.5 compared to Yotpo's 8.8. Users appreciate the responsiveness and helpfulness of Shopper Approved's support team, making it a preferred choice for those who prioritize customer service.
- G2 users highlight that Yotpo's Order Management features, particularly in Authentification and Review Forms, score lower than Shopper Approved's, which received 8.4 and 8.9 respectively. This suggests that Shopper Approved may provide a more seamless experience in managing customer orders and reviews.
- Users on G2 report that Yotpo's Revenue Reporting feature is rated at 8.4, while Shopper Approved's is notably lower at 6.8. This indicates that Yotpo may offer more comprehensive insights into revenue generation, which is crucial for e-commerce businesses.
- Reviewers say that Shopper Approved's Personalization capabilities, particularly in Review Forms and Engagement, score higher than Yotpo's, with scores of 8.9 and 8.6 respectively. This suggests that Shopper Approved may provide better tools for tailoring customer interactions.
- Users report that Yotpo's Mobile Optimization is rated at 8.9, which is a strong point, but Shopper Approved's overall mobile features, including SMS Platform and Automation, are also competitive, scoring 8.6. This indicates that both platforms are well-equipped for mobile users, but Yotpo may have a slight edge in mobile experience.
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Pricing
Entry-Level Pricing
Shopper Approved
Starter Package
Starting at $119.00
Per Month
- Shopper Approved Seller Ratings with our proprietary process that collects up to 10x more reviews.
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Shopper Approved
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.3
174
8.6
189
Ease of Use
9.3
174
8.5
190
Ease of Setup
9.1
125
8.0
124
Ease of Admin
9.2
116
8.1
124
Quality of Support
9.4
169
8.8
183
Has the product been a good partner in doing business?
9.6
113
8.5
121
Product Direction (% positive)
8.4
162
8.0
177
Features by Category
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Collection
8.3
59
|
Verified
7.9
32
|
Verified
8.8
71
|
Verified
8.1
47
|
Verified
8.3
70
|
Verified
7.5
46
|
Verified
Feature Not Available
7.9
42
|
Verified
7.5
55
|
Verified
8.2
37
|
Verified
Moderation
9.1
67
|
Verified
8.4
49
|
Verified
9.0
64
|
Verified
8.0
46
|
Verified
8.6
55
|
Verified
7.9
34
|
Verified
Use Cases
9.0
67
|
Verified
8.4
50
|
Verified
8.5
58
|
Verified
7.7
34
|
Verified
9.1
64
|
Verified
8.1
44
|
Verified
Administration
7.6
53
|
Verified
7.4
41
|
Verified
8.2
60
|
Verified
7.4
31
|
Verified
8.4
56
|
Verified
7.8
41
|
Verified
8.2
54
|
Verified
8.2
42
|
Verified
Feature Not Available
7.4
24
|
Verified
Display Options
8.7
67
|
Verified
7.6
30
|
Verified
8.8
65
|
Verified
7.9
46
|
Verified
Feature Not Available
7.6
47
|
Verified
8.3
54
|
Verified
7.6
40
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Loyalty Experience
Not enough data
7.9
27
Not enough data
8.0
27
Not enough data
7.6
21
Not enough data
8.2
24
Not enough data
7.6
14
Not enough data
8.1
19
Loyalty Platform
Not enough data
7.9
21
Not enough data
8.2
18
Not enough data
7.7
21
Not enough data
7.7
14
Not enough data
7.7
24
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.4
86
|
Verified
9.1
45
|
Verified
8.4
61
Feature Not Available
8.6
65
|
Verified
8.8
35
|
Verified
Reporting
Feature Not Available
8.4
15
7.6
46
|
Verified
8.1
33
|
Verified
8.8
82
|
Verified
8.7
49
|
Verified
Media Monitoring
7.1
46
|
Verified
7.6
12
7.1
46
8.2
31
|
Verified
7.2
44
|
Verified
8.4
26
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
8.3
12
Generative AI
Feature Not Available
Feature Not Available
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Shopper Approved and Yotpo are categorized as Online Reputation Management and Review Management
Unique Categories
Shopper Approved has no unique categories
Yotpo is categorized as SMS Marketing, Customer Advocacy, User-Generated Content, and Loyalty Management
Reviews
Reviewers' Company Size
Shopper Approved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
32.1%
Consumer Goods
7.4%
Health, Wellness and Fitness
7.0%
Automotive
5.6%
Wholesale
3.3%
Other
44.7%
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
Shopper Approved
Most Helpful Favorable Review
Scott M.
Verified User in Pharmaceuticals
We looked at many vendors for our website's review solution. Shopper Approved had the reputation, experience, functionality, and price we were looking for. After comparing, it was an easy choice.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Navigating the dashboard is not very intuitive and it can be difficult to find what you're looking.
Yotpo
Most Helpful Favorable Review
David T.
Verified User in Retail
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
Most Helpful Critical Review
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Scott M.
Verified User in Pharmaceuticals
We looked at many vendors for our website's review solution. Shopper Approved had the reputation, experience, functionality, and price we were looking for. After comparing, it was an easy choice.
David T.
Verified User in Retail
Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they...
Verified User in Health, Wellness and Fitness
Navigating the dashboard is not very intuitive and it can be difficult to find what you're looking.
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Discussions
When will our reviews show up in google?
2 comments
MH
Can't help there.Read more
Is Shopper Approved legitimate?
2 comments
JD
Shopper Approved is legitimate and they have great customer service.Read more
What does Shopper Approved do?
1 comment
MT
Shopper Approved is a customer review platform that helps businesses collect, manage, and display customer feedback and reviews. It offers a variety of...Read more
Yotpo has no discussions with answers
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