Compare Shopify and Unilog 
At a Glance
Market Segments
Small-Business (80.3% of reviews)
Mid-Market (82.7% of reviews)
Entry-Level Pricing
$29/ per month
No pricing available
Shopify
Star Rating
(4,621)4.4 out of 5
Market Segments
Small-Business (80.3% of reviews)
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansUnilog
Star Rating
(53)3.5 out of 5
Market Segments
Mid-Market (82.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about UnilogSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Unilog's ease of use score is significantly lower at 6.4, which may pose challenges for users unfamiliar with complex systems.
- Reviewers mention that Shopify's payment processing capabilities are robust, scoring 8.9, and include features like multi-currency support and automated tax calculations. Unilog, however, falls short with a payment processing score of 7.2, indicating potential limitations in these areas.
- G2 users highlight Shopify's superior customer support, with a score of 9.0, which is crucial for businesses that require timely assistance. Unilog's customer support score of 7.4 suggests that users may experience delays or less effective support when issues arise.
- Users on G2 appreciate Shopify's extensive reporting and analytics features, scoring 8.4, which help businesses make informed decisions. Unilog's lower score of 6.6 in this area indicates that its reporting capabilities may not provide the same level of insight.
- Reviewers say that Shopify's storefront design tools are highly rated at 8.6, allowing for greater customization and appealing aesthetics. In contrast, Unilog's score of 6.3 suggests that users may find its design tools less flexible and visually appealing.
- Users report that Shopify's performance and reliability score of 8.8 is a significant advantage, ensuring that their online stores run smoothly. Unilog's performance score of 8.0, while decent, may not meet the expectations of users who prioritize uptime and speed.
Pricing
Free Trial
Shopify
No trial information availableUnilog
No trial information availableRatings
Meets Requirements
8.7
3,949
7.5
48
Ease of Use
8.9
3,966
6.4
47
Ease of Setup
8.8
2,257
6.7
36
Ease of Admin
8.9
2,211
7.1
37
Quality of Support
8.4
3,695
6.6
47
Has the product been a good partner in doing business?
8.8
2,168
6.7
36
Product Direction (% positive)
8.7
3,839
8.0
46
Features by Category
Headless Commerce
8.3
333
Not enough data
8.5
350
Not enough data
8.3
370
Not enough data
8.3
454
Not enough data
8.5
410
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.6
3279
6.3
31
8.6
3328
7.6
37
8.3
3255
7.3
30
8.3
3212
6.5
21
8.3
3039
5.9
18
8.3
2974
6.3
15
8.2
2949
6.8
29
Product Catalog
8.5
3222
7.4
40
8.5
3174
7.7
36
8.5
3220
7.3
41
8.4
2596
Feature Not Available
Order Process
8.8
3305
7.5
37
8.6
3226
7.6
34
8.6
3184
7.6
31
8.9
3267
7.2
31
8.8
3257
7.4
35
8.5
2978
6.5
16
8.6
3050
7.3
27
8.5
2669
6.7
19
Multi-Channel Support
8.5
2855
7.5
31
8.8
3081
6.9
28
8.7
2886
7.1
18
|
Verified
8.5
2982
7.4
27
8.3
2317
7.9
31
8.4
2369
6.4
11
8.2
2189
7.8
27
Platform
8.3
2389
6.8
29
8.4
3057
7.0
37
8.6
2908
7.1
27
8.6
3038
7.3
38
8.4
3073
6.6
34
8.9
3041
7.5
37
8.4
2365
7.2
15
8.8
2966
7.8
35
8.4
2458
7.4
30
8.5
2422
7.5
19
8.7
2778
7.0
34
8.8
3066
8.0
36
Payment processing - Merchant of Record
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
Tax management - Merchant of Record
8.8
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
Security and Compliance - Merchant of Record
7.9
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Administration - Merchant of Record
7.9
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unilog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.6%
Apparel & Fashion
8.8%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.3%
Wholesale
44.2%
Industrial Automation
13.5%
Electrical/Electronic Manufacturing
9.6%
Building Materials
7.7%
Marketing and Advertising
5.8%
Other
19.2%
Most Helpful Reviews
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Most Helpful Critical Review
Lisa K. S.
Verified User in Media Production
Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so...
Unilog
Most Helpful Favorable Review
Nathan J.
Verified User in Wholesale
All the features and options we'll ever need
Most Helpful Critical Review
Verified User in Wholesale
Time invested in regular setup calls doesn't seem as efficient as it could be
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Nathan J.
Verified User in Wholesale
All the features and options we'll ever need
Lisa K. S.
Verified User in Media Production
Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so...
Verified User in Wholesale
Time invested in regular setup calls doesn't seem as efficient as it could be
Alternatives
Discussions
What are the features of Shopify?
5 comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
4 comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
Unilog has no discussions with answers
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