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  6. Shift4-vs-Stripe Payments

Compare Shift4 and Stripe Payments

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Shift4
Shift4
(23)
3.2 out of 5
Shift4
By Shift4
Stripe Payments
Stripe Payments
(343)
4.2 out of 5
Stripe Payments
By Stripe
At a Glance
Shift4
Shift4
Star Rating
(23)3.2 out of 5
Market Segments
Small-Business (63.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Shift4
Stripe Payments
Stripe Payments
Star Rating
(343)4.2 out of 5
Market Segments
Small-Business (78.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Stripe Payments
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Stripe Payments excels in "Ease of Use" with a score of 8.9, while Shift4 falls short with a score of 6.5. Reviewers mention that Stripe's intuitive interface makes it easy for small businesses to navigate and manage their payments effectively.
  • Reviewers mention that Stripe Payments offers superior "Payment Options," particularly in "Accepted Credit Cards and Debit Cards," scoring 9.6 compared to Shift4's 6.4. Users appreciate the wide range of card acceptance, which enhances customer satisfaction and sales opportunities.
  • G2 users highlight Stripe Payments' robust "Fraud Protection Tools" with a score of 9.3, while Shift4's tools only score 5.9. Users say that Stripe's advanced fraud detection features provide peace of mind, especially for e-commerce businesses.
  • Users on G2 report that Stripe Payments shines in "Reporting/Dashboards" with a score of 8.7, whereas Shift4 scores 7.5. Reviewers mention that Stripe's detailed analytics help businesses track performance and make informed decisions.
  • Reviewers mention that Stripe Payments has a strong "Customer Onboarding" process, scoring 9.3, which is crucial for new users. In contrast, Shift4's onboarding experience is less favorable, leading to a steeper learning curve for new customers.
  • Users say that Stripe Payments leads in "PCI Compliance" with a score of 9.2, while Shift4 only scores 7.7. Reviewers appreciate Stripe's commitment to security, which is vital for maintaining customer trust in payment processing.
Pricing
Entry-Level Pricing
Shift4
No pricing available
Stripe Payments
No pricing available
Free Trial
Shift4
No trial information available
Stripe Payments
No trial information available
Ratings
Meets Requirements
6.2
14
8.8
267
Ease of Use
6.5
13
8.8
270
Ease of Setup
6.3
8
8.7
156
Ease of Admin
7.4
7
8.6
137
Quality of Support
5.9
13
8.3
229
Has the product been a good partner in doing business?
5.9
9
8.5
129
Product Direction (% positive)
4.6
15
8.6
247
Features by Category
Payment GatewaysHide 34 FeaturesShow 34 Features
7.0
38
8.3
833
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
104
6.0
5
8.6
130
Administration
7.5
6
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
97
Not enough data
8.0
92
Not enough data
8.0
87
Security
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
95
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
111
6.0
5
8.8
117
Payment ProcessingHide 16 FeaturesShow 16 Features
6.0
10
8.4
1,920
Payment Processing
Not enough data
8.9
143
Not enough data
9.1
164
Not enough data
8.8
142
Not enough data
8.3
107
Administration
Not enough data
8.4
143
Not enough data
8.8
135
Not enough data
7.0
156
Not enough data
8.1
97
Not enough data
8.3
97
Not enough data
8.0
92
Not enough data
8.0
87
Payment Options
Not enough data
8.4
104
6.0
5
8.6
130
Security
Not enough data
8.0
95
Platform
Not enough data
8.4
111
6.0
5
8.8
117
Embedded PaymentsHide 13 FeaturesShow 13 Features
Not enough data
9.0
259
Payments - Embedded Payments
Not enough data
9.2
20
Not enough data
8.2
20
Not enough data
9.4
20
Personalization - Embedded Payments
Not enough data
9.3
20
Not enough data
8.8
20
Not enough data
8.9
20
Not enough data
8.9
20
Setup - Embedded Payments
Not enough data
9.0
20
Not enough data
9.4
20
Not enough data
8.3
20
Analytics - Embedded Payments
Not enough data
9.2
20
Not enough data
9.1
19
Not enough data
9.2
20
Categories
Categories
Shared Categories
Shift4
Shift4
Stripe Payments
Stripe Payments
Shift4 and Stripe Payments are categorized as Payment Processing
Unique Categories
Shift4
Shift4 is categorized as Payment Gateways
Stripe Payments
Stripe Payments is categorized as Embedded Payments
Reviews
Reviewers' Company Size
Shift4
Shift4
Small-Business(50 or fewer emp.)
63.6%
Mid-Market(51-1000 emp.)
36.4%
Enterprise(> 1000 emp.)
0%
Stripe Payments
Stripe Payments
Small-Business(50 or fewer emp.)
78.7%
Mid-Market(51-1000 emp.)
17.4%
Enterprise(> 1000 emp.)
3.9%
Reviewers' Industry
Shift4
Shift4
Non-Profit Organization Management
9.1%
Hospitality
9.1%
Health, Wellness and Fitness
9.1%
Entertainment
9.1%
Retail
4.5%
Other
59.1%
Stripe Payments
Stripe Payments
Computer Software
9.3%
Information Technology and Services
7.8%
Marketing and Advertising
7.2%
Retail
5.7%
Non-Profit Organization Management
5.7%
Other
64.4%
Most Helpful Reviews
Shift4
Shift4
Most Helpful Favorable Review
Kristen S.
KS
Kristen S.
Verified User in Food & Beverages

Allows for real-time electronic payment authorization and reporting. It is easy to control and a very flexible system which is a wonderful feature. I love the web-based capabilities which are nice to be able to access data from an alternate location (home...

Most Helpful Critical Review
Verified User
G
Verified User in Hospitality

The customer service and deposits I have been trying to get help with deposits and merchant numbers for 2 months. It has been an accounting nightmare to try and reconcile what we took in to what is deposited. I am now 3 months behind on reconciling because...

Stripe Payments
Stripe Payments
Most Helpful Favorable Review
Gisele G.
GG
Gisele G.
Verified User in Information Technology and Services

It's universal and accepted or integrates with most third party apps without having to use Zapier or Make. Plus I can easily setup clients on Stripe.

Most Helpful Critical Review
Caden W.
CW
Caden W.
Verified User

They have been holding $100,000 of customer deposits for 2 months and will not deposit them into our accounts.

Alternatives
Shift4
Shift4 Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
Square Payments
Square Payments
Add Square Payments
Adyen
Adyen
Add Adyen
Worldpay
Worldpay
Add Worldpay
Stripe Payments
Stripe Payments Alternatives
Adyen
Adyen
Add Adyen
Amazon Pay for Business
Amazon Pay for Business
Add Amazon Pay for Business
EBizCharge
EBizCharge
Add EBizCharge
PayPal Payments
PayPal Payments
Add PayPal Payments
Discussions
Shift4
Shift4 Discussions
Monty the Mongoose crying
Shift4 has no discussions with answers
See all discussions
Stripe Payments
Stripe Payments Discussions
What is Stripe Payments used for?
1 comment
Linda B.
LB
Stripe payment is a payment processor. They handle support many payment types and store the payment information in their PCI compliant application. Users can...Read more
Monty the Mongoose crying
Stripe Payments has no more discussions with answers
See all discussions
Ask Shift4 a QuestionContact Shift4

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Add Product
Shift4
Shift4
Stripe Payments
Stripe Payments