Compare SevenRooms and Tock 
At a Glance
Market Segments
Mid-Market (44.2% of reviews)
Small-Business (65.3% of reviews)
Entry-Level Pricing
Contact Us
Starting at $79.00 Per Month
SevenRooms
Star Rating
(52)4.7 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansTock
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (65.3% of reviews)
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tock's Reservations feature is highly rated at 9.5, making it a strong choice for businesses focused on managing bookings effectively, while SevenRooms also excels in this area with a score of 9.8, indicating a slight edge in user satisfaction.
- Reviewers mention that Tock's Table Management system scores 8.8, which is impressive, but SevenRooms outperforms with a score of 9.8, suggesting that users find it more intuitive and efficient for managing dining layouts.
- G2 users highlight that Tock's POS system, rated at 6.5, falls short compared to SevenRooms' 8.6, indicating that users may experience limitations in transaction processing and integration capabilities with Tock.
- Users on G2 report that Tock's Employee Management feature is rated at 4.9, which is significantly lower than SevenRooms' 7.7, suggesting that Tock may lack comprehensive tools for staff scheduling and performance tracking.
- Reviewers mention that Tock's Interoperability score of 6.8 indicates some challenges in integrating with other systems, while SevenRooms' score of 8.3 suggests a more seamless experience for users looking to connect various software solutions.
- Users say that Tock's AI Text Summarization feature is rated at 3.9, which is considerably lower than SevenRooms' 7.1, indicating that Tock may not leverage AI capabilities as effectively for enhancing user experience and operational efficiency.
Featured Products
Sponsored
Apicbase
(59)
Restaurant Management
Visit Website
Pricing
Entry-Level Pricing
SevenRooms
Essentials
Contact Us
Grow direct bookings, deliver world-class service & retain guests automatically.
- CRM & Guest Profiles
- Unlimited Reservations
- Reservation Upgrades & Offers
Tock
Base
Starting at $79.00
Per Month
Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.
- Walk-in waitlist tools
- Table and guest management
- Events
Free Trial
SevenRooms
No trial information availableTock
No trial information availableRatings
Meets Requirements
9.1
48
8.3
93
Ease of Use
9.1
49
7.9
93
Ease of Setup
8.6
27
8.0
75
Ease of Admin
9.1
25
8.2
56
Quality of Support
8.7
45
8.8
83
Has the product been a good partner in doing business?
9.1
24
8.8
55
Product Direction (% positive)
9.8
49
8.4
93
Features by Category
Platform Basics
9.0
8
7.9
29
8.3
8
6.8
30
Back Office
7.7
8
7.1
29
7.7
8
Feature Not Available
8.5
8
7.3
28
6.5
8
Feature Not Available
Front of Office
8.6
7
6.5
27
9.8
8
8.8
28
7.5
8
Feature Not Available
9.8
8
9.5
29
Platform Data
9.4
8
8.4
28
Generative AI
7.1
7
Feature Not Available
6.9
7
Feature Not Available
Categories
Categories
Shared Categories
SevenRooms and Tock are categorized as Restaurant Reservations and Restaurant Management
Reviews
Reviewers' Company Size
SevenRooms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
38.5%
Hospitality
36.5%
Food & Beverages
9.6%
Entertainment
3.8%
Consumer Services
3.8%
Other
7.7%
Restaurants
35.8%
Wine and Spirits
33.7%
Hospitality
14.7%
Food & Beverages
8.4%
Food Production
2.1%
Other
5.3%
Most Helpful Reviews
SevenRooms
Most Helpful Favorable Review
Sandstone G.
Verified User in Restaurants
-- seating flexibility, Lightspeed POS integration and Google Reserve access.
Most Helpful Critical Review
Sasha J.
Verified User in Banking
Careless security governance, examples of security breaches and hacking, poor customer service deferring responsibility onto platform users
Tock
Most Helpful Favorable Review
Mr Charles A.
Verified User in Hospitality
I enjoy the ease of use offered by the dashboard and the lightning fast response time whenever I need a customer service issue addressed.
Most Helpful Critical Review
Evie B.
Verified User in Hospitality
- Lack of support for private dinners: The fact that the integration with TripleSeat is merely for leads has been quite troublesome. Additionally, there is no good way for us to promote our private dining events via Tock, as we currently have a free...
Sandstone G.
Verified User in Restaurants
-- seating flexibility, Lightspeed POS integration and Google Reserve access.
Mr Charles A.
Verified User in Hospitality
I enjoy the ease of use offered by the dashboard and the lightning fast response time whenever I need a customer service issue addressed.
Sasha J.
Verified User in Banking
Careless security governance, examples of security breaches and hacking, poor customer service deferring responsibility onto platform users
Evie B.
Verified User in Hospitality
- Lack of support for private dinners: The fact that the integration with TripleSeat is merely for leads has been quite troublesome. Additionally, there is no good way for us to promote our private dining events via Tock, as we currently have a free...
Alternatives
Discussions
Does SevenRooms have an app?
2 comments
BE
Yes, SevenRooms offers both a desktop version and an iPad/iPhone app. Read more
What is UCS used for?
1 comment
MM
The phrase "Virtual Support" is already in English. It refers to assistance or help provided through digital means, often online, without physical presence.Read more
SevenRooms has no more discussions with answers
Tock has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
