Compare Sendcloud and ShipStation 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (90.9% of reviews)
Entry-Level Pricing
Free
$9.99 Per Month
Sendcloud
Star Rating
(80)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansShipStation
Star Rating
(535)4.3 out of 5
Market Segments
Small-Business (90.9% of reviews)
Entry-Level Pricing
$9.99 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in its Third-Party Integration capabilities, scoring 9.3, which allows seamless connections with various e-commerce platforms, while Sendcloud, although strong, has a slightly lower score in this area.
- Reviewers mention that Sendcloud shines in Ease of Use with a score of 9.5, making it particularly user-friendly for small businesses, whereas ShipStation's score of 8.7 indicates it may require a bit more time to navigate.
- G2 users highlight that Sendcloud offers a Free Entry Level Price, making it an attractive option for startups, while ShipStation starts at $9.99, which could be a barrier for some small businesses.
- Users on G2 report that ShipStation's Label Printing feature is robust, scoring 9.1, but Sendcloud edges ahead with a score of 9.5, indicating a more streamlined experience for generating shipping labels.
- Reviewers say that Sendcloud's Quality of Support is highly rated at 9.3, with many users praising the responsiveness and helpfulness of the support team, while ShipStation's score of 8.0 suggests there may be room for improvement in customer service.
- Users report that ShipStation's Order Management capabilities, particularly in Order Tracking, are strong with a score of 9.0, but Sendcloud surpasses it with a score of 9.5, indicating a more efficient tracking system that users find beneficial.
Featured Products
Sponsored
Flxpoint
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Shipping
Visit Website
Pricing
Entry-Level Pricing
Sendcloud
Free
Free
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email
ShipStation
STARTER
$9.99
Per Month
- 50 shipments per month
- All selling channels
- 1 user
Free Trial
Sendcloud
Free Trial is available
ShipStation
Free Trial is available
Ratings
Meets Requirements
9.1
50
8.7
412
Ease of Use
9.5
50
8.7
417
Ease of Setup
9.0
21
8.5
203
Ease of Admin
9.5
20
8.6
202
Quality of Support
9.3
49
8.0
375
Has the product been a good partner in doing business?
9.4
22
8.6
199
Product Direction (% positive)
9.7
38
7.8
390
Features by Category
Management - Multicarrier Parcel Management Solutions
9.3
5
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
9.2
6
Not enough data
Product Sales
Not enough data
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Administration
Not enough data
8.2
48
Not enough data
9.1
49
Not enough data
7.9
42
Not enough data
8.8
48
Not enough data
8.7
44
Labels
9.5
35
9.1
263
8.8
23
8.6
238
9.1
25
8.5
190
Order management
9.5
37
8.9
249
9.3
32
8.8
248
8.8
31
9.0
249
9.1
36
8.8
249
Carrier and rate management
8.2
34
8.5
235
8.7
33
8.1
204
8.6
29
8.5
219
Inventory management
Feature Not Available
7.2
165
Feature Not Available
7.3
168
9.0
26
7.4
159
Reports
8.7
28
8.5
222
Feature Not Available
7.6
180
Feature Not Available
8.4
203
Categories
Categories
Shared Categories
Sendcloud and ShipStation are categorized as Shipping and Drop Shipping
Unique Categories
Sendcloud is categorized as Multicarrier Parcel Management Solutions and Package Tracking
ShipStation has no unique categories
Reviews
Reviewers' Company Size
Sendcloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.4%
Consumer Goods
16.4%
Food & Beverages
9.6%
Apparel & Fashion
9.6%
Health, Wellness and Fitness
6.8%
Other
41.1%
Retail
23.2%
Consumer Goods
9.3%
Apparel & Fashion
6.7%
Health, Wellness and Fitness
5.3%
Food & Beverages
4.2%
Other
51.3%
Most Helpful Reviews
Sendcloud
Most Helpful Favorable Review
Verified User in Food Production
I like the easy User Interface and the nice reports.
Most Helpful Critical Review
Ana M.
Verified User in Textiles
I can't say there is something I dislike
ShipStation
Most Helpful Favorable Review
Verified User in Retail
When it works correctly, it's fantastic.
Most Helpful Critical Review
Matthew B.
Verified User in Information Technology and Services
Everything else. It's a truly terrible system in every way possible. The very worst part is it takes me 30-40 clicks EVERY SINGLE TIME I want to log in. Which is daily. I don't generally have anger problems, but nothing makes me want to take a sledgehammer...
Verified User in Food Production
I like the easy User Interface and the nice reports.
Verified User in Retail
When it works correctly, it's fantastic.
Ana M.
Verified User in Textiles
I can't say there is something I dislike
Matthew B.
Verified User in Information Technology and Services
Everything else. It's a truly terrible system in every way possible. The very worst part is it takes me 30-40 clicks EVERY SINGLE TIME I want to log in. Which is daily. I don't generally have anger problems, but nothing makes me want to take a sledgehammer...
Discussions
When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
Sendcloud has no more discussions with answers
Should I use ShipStation?
3 comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
Does ShipStation use USPS?
3 comments
FE
It seems like you provided the word "Yes," which is already in English. If you have a text in an unknown language that you would like translated, please...Read more
What is ShipStation used for?
2 comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
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